Privacy Policy

Last updated: 16 April 2025

MediaOne Company (“MediaOne”, “we”, “our”, or “us”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Data Protection Act (PDPA) of Singapore and applicable international data protection laws.

1. Information We Collect

1.1 Personal Data

We may collect and process the following types of personal data:

• Full name
• Email address
• Telephone number
• Company name and designation
• Billing and mailing address
• Marketing preferences
• IP address and browser details (when interacting with our website)

1.2 Non-Personal Data

We collect data that cannot be used to identify you directly, including:

• Browser type and version
• Device information
• Time zone settings
• Referring site URLs
• Website usage statistics and analytics

2. How We Use Your Information

We collect and use your personal information for the following purposes:

• To provide our digital marketing services
• To communicate with you regarding projects, enquiries, and support
• To send newsletters or promotional material (only if opted-in)
• To analyse usage trends and improve our services
• To comply with legal and regulatory requirements

3. Disclosure of Information

We do not sell, rent or trade your personal data. However, we may share your data with:

• Our staff and contractors under confidentiality agreements
• Third-party service providers (e.g., cloud storage, analytics tools) solely for business operation purposes
• Law enforcement agencies, regulators, or legal advisers if required by law

4. Data Security

We adopt industry best practices to protect your data:

• Secure HTTPS encryption on all MediaOne web assets
• Firewall and intrusion detection systems on servers
• Regular vulnerability scans and system patching
• Data access controls and role-based permissions
• Regular staff training on data protection principles

5. Retention of Data

We retain your data only as long as necessary for business, legal or regulatory purposes. Data no longer required will be securely deleted or anonymised.

6. Cookies and Tracking

MediaOne uses cookies and similar technologies to improve user experience. These may include:

• Session cookies for remembering preferences
• Analytics cookies (e.g., Google Analytics) to understand site usage
• Marketing cookies for remarketing purposes (e.g., Facebook Pixel, LinkedIn Insights)

You may adjust your browser settings to disable cookies. Note that some website features may not function properly if cookies are disabled.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or outdated data
• Withdraw consent for marketing communications at any time
• Request deletion of your personal data (subject to exceptions under the law)

8. Third-Party Links

Our website may contain links to external sites not controlled by MediaOne. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies independently.

9. International Transfers

As part of our operations, your information may be transferred to and processed in countries outside Singapore. Where this occurs, we ensure that such transfers are in compliance with the PDPA and other relevant regulations, and that adequate protection is in place.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

• Email: privacy@mediaone.com.sg
• Address: MediaOne, 1 Neil Road, #03-01, Singapore 088804
• Website: https://mediaonemarketing.com.sg

11. Updates to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. We encourage you to review this policy periodically to stay informed.