I once had a client tell me, quite confidently, that his business did not need crisis management planning because he ran a “boring” company. No drama, no controversy, nothing to worry about. Six weeks later, a disgruntled ex-employee posted a detailed account of their experience on Facebook. By the time the client called me, it had been shared three hundred …
Continue Reading
A few months ago, I sat down with the founder of a mid-sized renovation company here in Singapore. He was frustrated. He had been paying a junior staff member to “do social media” for the better part of a year, and the results were almost non-existent. Follower counts were flat. Enquiries from Instagram were minimal. And when I asked him …
Continue Reading
I’ll be honest: I’ve seen too many startups treat socialising like a daily chore instead of a growth system. That’s usually when social media marketing consultancy becomes necessary — not because the team lacks effort, but because they’re posting without a clear strategy, clear positioning, or a repeatable process. One week they’re chasing trends, the next they’re boosting posts, and …
Continue Reading