SEM AGENCY

WHY IS SEARCH ENGINE MARKETING SO IMPORTANT

Search engine marketing (SEM) is the process of marketing a brand using paid advertisements that appear on the search results pages. Essentially, digital marketers bid on keywords that search engine users enter when looking for products and services.

This gives them an opportunity for their ads to appear alongside the search results for particular search queries. These ads, which are also known as pay-per-click ads come in a variety of formats ranging from small text-only ads to more visual product listing ads (PLAs).

Use MediaOne’s extensive experience managing some of the largest SEM campaigns in Singapore to your advantage.

Engaging an SEM agency is not just about setting ads and letting the Google AI run its course. It is about high quality research, obtaining insights about your customers, strategising to help you stand out from the crowd. It is about getting you more clicks, more viable traffic, more engagements and more conversions.

Talk to the leading SEM agency in Singapore today.

Call (65) 6965 7008.

ABOUT MEDIAONE SEM AGENCY

winner of markies award

MediaOne is no ordinary digital marketing agency.

We have been in business for 13 years. Since then, we have grown from strength to strength, to an international team of consultants powering hundreds of campaigns at any time. Every year we are one of the very few independent SEM consultants who have won local and international awards, this year it was for a prestigious national marketing award for our advanced AI tools which power our high converting SEM and media buy campaigns.

We are proud to be trusted by thousands of entrepreneurs, SMEs, multi-national corporations, government agencies, world-renown universities and Fortune 500 firms to run local, regional and international campaigns – with great success! Today, we count as clients Canon, SingHealth, Dior, Fortune Magazine, TeamViewer, SingTel, NTUC, China Telecoms, Singapore Pools, Enterprise Singapore, and NUS.

Clients use MediaOne’s years of highly evolved SEM strategies supported by a robust platform of proprietary AI/machine-learning tech steered by SEM experts. Millions of clicks and conversions later, we stand ready to take on your campaign regardless of budget and objectives, robustly confident we can hit your KPIs.

Speak with us today.

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CASE STUDIES

+200% INCREASE IN CONVERSION RATES FOR CHINA TELECOMS

  • -92.72% Reduction in CPA
  • We achieved around $46.88 cost per conversion activations, a significant improvement from the previous $644 cost per conversion activations in 2021
china telecoms digital marketing results
SEM Services for major fmcg brand

TRUSTED BY A GLOBAL CAMERA AND PRINTER BRAND TO BRING CRITICAL ONLINE PROFITS

  • Achieved around 8x ROAS, a significant improvement from the previous 4x ROAS.
  • >$100k Ad Spend per annum on Performance Marketing
  • >8X ROAS
  • $0.60 CPC Achieved

231% REDUCTION IN COST-PER-LEAD FOR A MAJOR TELCO AGAINST CRAZY COMPETITION

  • Achieved around > $100 cost per lead, a significant improvement from the previous $220 cost per lead.
  • $78k Ad Spend contract on Performance Marketing
  • Was $220 Cost Per Lead
  • Now $95 Cost Per Lead an astronomical 231% decrease in costs!
sem services for a major telco brand in singapore
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MULTI-COUNTRY PENETRATION SUCCESS EVEN FOR TOUGH NICHES

  • MediaOne was able to help a NASDAQ listed genetics testing firm expand in countries like Singapore, Korea and Japan effortlessly
  • Achieved $208 Cost per Conversion a significant reduction of 185%
  • 1.5X more leads acquired

Other SEM Case Studies

Benefits Of Search Engine Marketing In A Nutshell...

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Increased Visibility

SEM can help increase brand visibility by placing your ads at the top of search engine results pages, making it easier for potential customers to find your website.

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Reach The Right Target Audience

SEM allows for targeting specific audience demographics, such as location, interests, and behaviors, to ensure that your ads are reaching the right people who are more likely to be interested in your products or services.

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Cost-Effective

With SEM, you only pay for the clicks on your ads, making it a cost-effective way to reach potential customers. Plus, you can set a budget that works for you and adjust it as needed.

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Measurable Results

SEM provides measurable results, allowing you to track your ad performance, including click-through rates, conversion rates, and other key metrics. This data can be used to optimize your campaigns and ensure that you’re getting the best possible ROI.

6 Reasons Why Clients Love MediaOne SEM

Get more traffic, leads and sales with MediaOne’s smart campaign optimization. Our experienced SEM Specialists will help you optimize your landing pages to get higher quality scores and hence lower CPCs. These in effect cuts wasted ad spend and boost your campaign ROI.

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Get More Clicks

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Lower CPC & CONVERSIONS

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PERFORMANCE MARKETING

The MediaOne Difference

MediaOne SEM Specialists have decades of combined experience dealing with all the particularities of varied industries. So they have the ability to find sweet spots in order to get great ROI for you.

You will be appointed a dedicated SEM Specialist who will have the necessary creative and technical experience to get you that unfair advantage. While other agencies superficially pump in generic keywords which make no sense to your ads and offerings, MediaOne is well known in the industry for deep-dive research to capture terms that make sense to you and your clients.

Our Performance Marketing zeros in on what makes the most money for you by pin pointing profitable keywords, creating converting sales pages, smart tagging to bring important insights, and creating strategies which gives you the biggest bang for your buck.

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AWARD-WINNING PROCESSES

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INDUSTRY SPECIALISTS

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POWERFUL INSIGHTS & RECOMMENDATIONS

SEM Services That Gets You Noticed, Gets You Results

SEM services are tedious and time-consuming work best left to the professionals like MediaOne. Your staff can be better deployed in top-level marketing planning and broad marketing deployments.

Why Astute Clients Trust MediaOne SEM Management

Our SEM agency excels at managing basic to complex high-performance campaigns for demanding clients who require results. Using innovative tools and techniques, our team delivers exceptional results with a focus on maximizing impressions, clicks, and conversions. Trust us to take your campaigns to the next level and achieve your SEM goals.

Keyword Research

At our SEM agency, we specialize in keyword discovery and management. Our team uses the latest tools and techniques to identify hyper-targeted keywords that will drive impressions, clicks, and conversions for your campaigns. We strike a balance between popular and lower-priced, low volume keywords to maximize your SEM success. Let us help you take your campaigns to the next level and achieve a strong return on investment for your business.

Split Testing Evolution

Our highly evolved SEM strategy ensures your campaigns grow rapidly, producing extraordinary results. We target the best angle, audience, call-to-action, copy, and graphics. Our team uses innovative tools to optimize every aspect, including keyword selection, ad copy, landing pages, and conversion tracking. We monitor and refine campaigns to maximize ROI. Trust us to set your business apart from the competition with outstanding SEM performance.

Campaign Management

Our SEM agency's cutting-edge campaign management system delivers high-performing campaigns regardless of budget. Utilizing advanced technology, sophisticated tagging, attribution, research and data analytics tools, machine learning, cloud-based project management, and a team of highly trained SEM experts from five countries, we relentlessly drive performance to deliver exceptional results. Trust us to optimize your SEM campaigns and achieve the best possible ROI.

Data Tracking & Analysis

Our SEM agency has the expertise to access deep data from your SEM setup using advanced data management and machine learning tools. This includes your Google Ads dashboard, keywords, target audience demographics and size, landing page tagging, and Google Analytics conversion and attribution tracking. We analyze, locate opportunities and wastages, and recommend optimizations to continually improve your campaigns.

Get The Award-Winning MediaOne SEM System

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Scope & Objective

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Defining KPIs

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Strategy Formulation

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Keyword Research

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Ad Copy

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Client's Update and Reporting

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Analysis

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Optimization

MediaOne's Clear & Comprehensive SEM Reporting

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Get This Budget Buster From Unproven Agencies

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Or Get This Sizzling 6% Convertor From MediaOne

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MediaOne’s SEM Copywriting Makes You The Star Attraction

In An Ocean Of Dreary Ads

Whilst most ads are uninspiring, unoriginal and totally devoid of any motivation, MediaOne ad copywriters are in a class of their own. We craft copy which demands attention, shouts your USPs and calls emphatically to your clients to HEY! SIT UP! YOU NEED THIS!

WHAT OUR SEM AGENCY CLIENTS SAY

Chua Li LiDirector, Digital Business & Marketing, Fuji Xerox Singapore Pte Ltd
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"We engaged MediaOne in 2016 as we felt that although Fuji Xerox had cutting edge products and value for money services for the Singapore enterprise, it did not have the online visibility to match. In a few short months MediaOne's digital marketing expertise managed to help us gain and maintain our rightful leadership in the marketplace."
Keith WongSL Clinic
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“Undoubtedly one of the best digital marketing agencies in Singapore! Bravo!”
Pauline TanHealthway Medical
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Sindy from MediaOne is very responsive and professional. She is very prompt with all requests and proactive in solving them as well. Highly recommend using their services.
Wilson LeongNoel Gifts International
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“Have been working with MediaOne since Sep 2018. It’s a year long project for Noel Gifts and I must say I greatly appreciate the professional support and quality customer service provided by account manager, Giselle.”
Paul HoiCompareLoan (the top loans review site in Singapore)
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“MediaOne is our partner in Website Design and Search engine Marketing. We find them very honest and very knowledgeable. There is no BS and no painting a too rosy picture. What you see is what you get.”
Wilson LeongNoel Gifts International
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“Have been working with MediaOne since Sep 2018. It’s a year long project for Noel Gifts and I must say I greatly appreciate the professional support and quality customer service provided by account manager, Giselle.”
Jane Tiong
Jane TiongCanon Singapore
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For over 2 years, we have partnered with MediaOne. Their strategic acumen and deep understanding of Google advertising have significantly elevated our SEM campaigns. Highly recommended!

Trusted by SMEs and MNCs

CONTACT US NOW

Make Your Next SEM Campaign Profitable

FAQs

Read the following before you make the critical decision to engage an SEM agency in Singapore or to go alone:

An SEM agency in Singapore works on your ad campaign and website to increase impression-share, clicks and actions to get more targeted engagement and leads. This includes keyword research, ad copywriting, ad campaign setup, campaign monitoring and optimisation, optimising the landing page.

The SEM agency will also guide you on the best type of ads to use for your SEM campaign to yield maximum ROI. They will then put your ads in front of potential customers who are motivated and willing to make a purchase.

When done right, none of the other digital marketing practices can come close to delivering results like SEM. For this reason, you need to hire a knowledgeable and experienced SEM agency to ensure that the ads are effective in growing your online brand engagement.

While they all work to ensure more visibility for your brand in the online platform, there is a stark difference between SEM and SEO. Search engine marketing involves paying search engines to display your ads alongside the search results.

SEO, on the other hand, involves using relevant content and keywords, without the need to pay search engines for visibility. This requires that you stay on the trends of search engine algorithms to know the best practices that will help your site rank higher on the results pages.

With that said, SEM agencies tend to double into both PPC and SEO practices since they are complementary. However, if you are looking for an SEM agency, ensure that you review their past works. Contact their current and previous clients and gauge how it is like working with a particular agency.

On top of this, SEM and SEO both rely on the proper use of keywords and this should be high on your agenda when choosing an SEM agency. The agency ought to have the resource and the capability to carry out proper keyword research and competitor analysis to ensure the success of your campaign.

It takes many hours to master the art and science of combining different SEM factors to generate the best results. With that said, there are certain qualifications that you ought to look out for in order to ensure that you are getting the best value for your money when hiring an SEM agency.


Preferably, the team working on your SEM campaigns should be Certified Search Partners with Bing Ads and Google Ads. On top of this, they need experience with bid management, as well as creating and implementing PPC strategies.


More so, the SEM agency should have a team that knows its way around ad copy development and testing, keyword research, budget planning, and pacing, lead generation, landing page optimisation, shopping ads, and more.


The only way to ascertain the SEM agency’s competences is by contacting their current and previous customers. They will give you more insight into the professionalism of the agency as well as the results you can expect.

The cost of SEM services in Singapore varies greatly from one agency to the other. However, your preferred agency should work around your budget and deliver the best possible results.

Common practice has seen a majority of the agencies offer SEM services as part of a larger digital marketing package that includes SEO, social media marketing, content development, keyword research, and analysis, and more.

With that said the average PPC advert goes for between $1 and $2 for every click. On average, businesses in Singapore spend between SGD 3,000 and SGD 20,000 per month on paid advertising.

Despite their differences, SEO and PPC are two sides of an SEM coin, and they each have their pros and cons. However, time and money are the biggest determinants in which strategy you should employ.

For example, if you have a hefty marketing budget and you want instant results, paid advertising is the better option. A professional and experienced SEM agency can set up a PPC campaign in less than 24 hours, as well as tweak it in real time to maximise your ROI.

On the other hand, SEO takes longer to realise results and a lot more work, which makes it more expensive when you consider the time value of money. With that said, constant search engine algorithm updates can affect the results of your SEO campaigns. However, if you are operating on a low budget, then SEO is the better strategy.

Wirth that said, the SEM agency ought to know the trends shaping the online marketing and advertising circles. Ideally, the agency ought to use a combination of both PPC and SEO, which will ensure that you dominate the search engines results and visibility on your niche.

While the choice of strategy depends on your overall goals, paid advertising will work best with high competition keywords that are relevant to user queries, while SEO works best with long tail and easy to rank keywords.

The agency ought to ask as many questions about your goals as possible to understand your business objectives and the desired outcome. Without this part of the process, the chances are that you will not receive your desired return on investment.

According to statistics from Google, it can take a high-quality website close to a year to scale up the search result rankings. On top of this, high ranking is dependent on undertaking several best practices and monitoring what your competition is doing.

With that in mind, SEM positions your small business at either the top or bottom of the first page. What this means is that while your SEO tactics might not get your website to the first page as soon as you want, you will get visibility by virtue of your ad is on the first result’s page.

You will need an SEM professional, and since small businesses are cash strapped, it is best to outsource the services of an SEM agency. With their experience and workforce, you will be able to generate revenues quickly from your online platforms and scale your business.

The good thing about SEM is that by applying the proper strategies and ad copies in place, you can expect to record sales on the same day. However, the SEM agency must do proper maintenance in order to attain the desired ROI on your SEM practices.

While paid advertising is all about paying for ads placement, businesses with the largest marketing budgets do not always win. They might have the financial might to create and deploy targeted ads using highly competitive keywords, but this will not translate to SEM success.

This is because the ads go through an ad auction process before they appear on the search results. To explain this concept, we will take the example of ad auction on Google Ads. The ad auction for a specific keyword takes place every time a user enters a search query into the search bar.

The SEM agency will identify the keywords they want to bid on and indicate how much money they are willing to spend to have their ads appear on Google’s search result pages, in order to participate in the auction. If your keywords correspond to the words or phrases in the user’s search query, they will be entered into the auction.

Not every keyword has an adequate commercial intent to justify it is displayed next to the results. On top of this, two factors determine who wins the ad auction; the maximum bid you have placed and the quality score of your ads.

An SEM agency, in this case, ought to ensure that your ad wins as many ad auctions as possible. This includes knowing the optimal amount of the bid, as well as creating high-quality ads that have proper commercial intent.

In Google Ads, quality score is the metric used by Google to rate the relevance and quality of the displayed ads. More so, it is used to determine your ad position and the cost per click. For this reason, you need to ensure that an SEM agency can deliver a high quality score.

It can do this by creating an ad that uses the relevant keywords, a good click-through rate to a high-quality landing page.

When done right, SEO will bring you a considerable amount of organic traffic to your site. However, search engines regularly update their algorithms and this will affect your organic traffic.

For this reason, SEM is the better solution to keep a steady flow of traffic to your website. For starters, user demographic is changing not only in Singapore but also across the world. What this means is that you will get fewer organic traffic as time goes by.

Besides this, an SEM agency will do keyword analysis to display your ad to a wider range of which will give a better guarantee of traffic to your website. Irrespective of the amount of site traffic, you need to stay on top of the game with professional SEM services.

The ads are available online until your daily budget is exhausted. With that said, a competent and experienced SEM agency will have bidding systems in place that will interact with search engines several times a day to ensure that the ads are visible to the right people.

However, several factors will determine how fast your ads daily budget runs out. They include

  • Cost per click
  • Keywords
  • Competitiveness of the industry
  • Click fraud

Preferably, the agency will choose the most relevant keywords for your business needs and bid on them for a monthly rate. For most agencies, if you have budget surplus, they will roll it over to the next month. On top of this, the agency should advise you on the best keywords to buy before launching your SEM campaign.

Only experienced and professional agencies will offer the appropriate tracking mechanisms to ensure that you know the performance of your SEM campaigns. For instance, the agency you settle upon should give you a monthly report that will outline the performance of the campaign.

This should include information such as:

  • The number of times your ad has been viewed
  • The number of clicks derived from your ad
  • The number of phone calls you have received from your campaign

This is only but a snippet of the metrics you should expect from your SEM agency. Some agencies will have an online reporting tool that you can access 24/7. The tool allows you to monitor the most popular keywords, the day-by-day ad click operations, and the activity charts tied to your SEM campaign.

The use of negative keywords will make a huge difference in attracting the right people to click on your ads. It requires that you identify a term that is irrelevant to your campaign and add it as a negative keyword.

The result is that whenever someone does a search containing a negative keyword, your ad will be hidden from the results page. There are several benefits of adding negative keywords to your SEM campaigns including:

  • They lower your overall conversion costs
  • They increase the click-through rates
  • Negative keywords are instrumental in improving your quality score

With that said, researching, and compiling an effective negative keyword list can be a daunting and challenging task. It is for this reason that you need to hire an SEM agency that is knowledgeable in your niche.

Before you add the negative keywords to your Google or Bing Ads account, you need to be certain of their irrelevancy to your SEM campaign. This will help you in identifying the correct match type that you should put in your negative keyword.

The SEM agency needs to understand and advise you on the match type you will use for your campaign. This includes knowing whether to exclude a specific term or any term that includes your negative keyword.

There are three categories of match types for use on an SEM campaign:

  • Negative broad match – and this filters out any term that has a word or words of the negative keyword anywhere in the search query irrespective of the order with which they were entered
  • Negative phrase match – will filter out the search term where it is included in the keyword in the exact order you entered it
    Negative exact match – this will filter out the queries that are an exact match to your negative keywords

For the negative exact match to work, the queries cannot contain any additional words to the negative keywords, and it needs to be in the same order that you entered them. With that said, the SEM agency ought to study your business objectives and choose the right match type for your campaign.

Most small businesses are looking to get more things done on a shoestring budget. For this reason, they prefer doing SEM campaigns on their own by investing in training manuals and online video tutorials. The downside to this approach is that they usually end up using more money than professionals at an SEM agency would and with dismal results.

What they do not realise is that an SEM agency will work around their budget in order to give the best possible results. With that said, we will give you a proper quotation of the minimum bid you should make to ensure you get substantial returns on your investment. Contact us today for professional SEM services in Singapore.

After you have created your list of negative keywords, the next crucial decision is in identifying the ideal level to add them. As any SEM agency will tell you, you can add the negative keywords in three different levels:

  • Account level – here you add the negative keywords to a shared library, and you can use them for a variety of SEM campaigns
  • Negative phrase match – will filter out the search term where it is included in the keyword in the exact order you entered it
  • Negative exact match – this will filter out the queries that are an exact match to your negative keywords

An SEM agency ought to know where they should apply the match types to ensure that the intended people see the ads. For example, if they mix up the negative keywords, you will have unqualified leads viewing and clicking on your ads.

This is always a touchy issue since you have more control of your campaign when you hire in house experts. However, the trend in Singapore is that companies are outsourcing the SEM and other digital services.

Established companies have in-house personnel, such as a Digital Marketing Manager or a Webmaster, but they still end up outsourcing SEM services to a trusted agency. There are different factors to consider whether you should outsource or hire an in-house SEM expert.

These factors include:

  • Business objectives
  • Timeline
  • The available internal resources and marketing budget
  • Level of expertise

The biggest advantage of outsourcing your SEM services is that the agency will remain professional and emotionally unattached to the ideas. This will increase your chances of success and winning at the ad auctions.