Top Travel Agencies in Singapore

top travel agencies in singapore

While anticipating for the day when most countries open up their borders again, why not start preparing for your next holiday? 

The world is such a vast and beautiful place. Exploring it will broaden our horizons and gives us more exciting stories to share. Even if it’s just for a few days, travelling can also help us to recover and rejuvenate from our daily stresses. 

To start whetting your travel appetite, check out this following video for a list of places you can travel to after the global lockdown. 

So I see the wanderlust in you is starting to awake again, eh? Let me guess, you’re probably checking out Trip Advisor and Expedia for the best deals. But, hold your thoughts. Here’s one old school way of travel booking, which could still give you a memorable experience! 

Reintroducing…

 

 

 

Drum roll, please!

 

 

 

…Travel Agents! 

Travel Agents? Are they still around? What can travel agents do, which my apps can’t? 

I’m so glad you asked. Contrary to popular belief, travel agents are alive and well. They also provide a lot more value than you could think of! 

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To stay in business, many travel agents are gradually catching up with the needs of Millennials and Generation Zs. Hence, your needs of being an independent adventurer are very much understood by these travel agents! 

Here are some benefits of booking your trips through a travel agent. 

An Opportunity to Bond with Your Parents

Travelling is an opportunity to bond with your elderly parents, especially if you don’t live with them. 

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Most people in the older generation probably aren’t as savvy as you with those travel apps. They prefer something that’s tried and tested. If they are so used to travelling with organised tour groups, the idea of DIY travelling might not be comfortable with them. Chances are, if you’re booking via an app, you’ll be responsible for all the complicated administrative tasks. If you aren’t good with the small details, you might risk making the wrong reservation!  

Why not let the travel agencies, which your parents are familiar with, do the travel preparation for all of you? These travel experts will handle all the headache-inducing travel arrangements, while you guys take the back seat and enjoy some quality inter-generation bonding! 

Travel to Exotic Places without the Extreme Culture Shock

Gone are the days where travel agencies only offer 7 Days 6 Nights-like trips to familiar Asian and European destinations. 

Thanks to travel vloggers on YouTube, tourists are starting to open their minds and hearts to the lesser-known destinations. People realise that not every place is as dangerous as some media make out to be. Lesser-known destinations can also offer travellers the fun, cultural enrichment, great food, Instagrammable landmarks and friendly people! 

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Companies such as Chan Brothers are offering tours to exotic destinations such as Uzbekistan, Peru and Bolivia. Universal Tours, on the other hand, lets you explore the extreme ends of the world, with tours to the North Pole and Antarctica separately.  

If you’re unfamiliar with the local language or custom, why not save yourself lots of frustrations by allowing a tourist guide to help you immerse into the culture? Travel agents can also advise you what to prepare if you are visiting a place with harsh weather conditions. 

Remember, you want to leave the place with great memories, not recreate scenes straight out from a Zach Galifianakis movie. 

An Easier Way to Plan Your Company, School and other Large Group Trips

Whether you’re from your company’s HR department organising a company vacation, or a teacher organising an overseas field trip, booking from a travel agency is a no-brainer. 

You’re already very loaded with plenty of tasks. Hiring a travel agency to assist your travel planning will dramatically reduce your workload. Travel agents are highly experienced with customised group tours. They can provide lots of suggestions to help you create a memorable trip for everyone.

Additionally, it doesn’t always have to be a work-related situation for you to plan group trips. Many travel agencies are starting to offer customisable trips for large groups. They can customise the places and activities you wish to visit and experience. This way of travelling can also help you to save cost as many agencies also provide a bulk discount for big groups. 

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Sensitivity Towards Your Travel Needs 

Travel agents are adept at customising tours based on the needs of your demographic. 

For example, many travel agencies offer Muslims Tour Packages to countries where Halal food options are scarce, such as Japan and Korea. This saves Muslim travellers the hassle of doing tiresome research on the internet for Halal restaurants.

Travel Assistance during an Emergency 

You never know what will happen during your travels. Bad weathers, flight delays, landslides, lost items and many more unexpected hazards may occur during your trip. However, your worries will be taken care professionally in the hands of travel agents. They will work out a solution for you during times like these. 

Before You Book Your Tour…

Understand that this is a period where the entire travel industry may drastically change. In light of the Covid-19 pandemic, you have to exercise greater caution while travelling. In doubt, check with your travel agent on the safety guidelines to adhere to for your trip.

This following video also highlights the essential precautions to consider before you explore the world again. Following these pieces of advice could save you from disappointments, wasting unnecessary money and situations that will jeopardise your life. 

Travel Agency 

Monster Day Tours

Services

  • Singapore Day Tours
  • Free Walking Tours
  • Customised Private Tours (Food, Culture & History)
  • MICE and Educational Tours
  • Virtual Tours
Pricing

Email: [email protected]

Website

https://www.monsterdaytours.com/
Address

Blk 71 Ayer Rajah Crescent, #03-04/05, Singapore 139951

Telephone

(65) 8749 7346

Operating Hours

From 9am to 6pm, only for tour booking enquiries

Awards

  • Singapore Tourism Awards: Best Customer Service
  • TripAdvisor: Certificate of Excellence (2018-2019)

Review 1

“This was an excellent tour. We were not only shown the site but also given an insight into the culture and history of Singapore. There were little touches in the tour that really showed excellent planning and years of experience (like the opportunity to send a post card). As someone who does a walking tour in almost every city I go to and I highly recommend this one. Dani was an excellent, enthusiastic guide!”

Review 1

“Simply the best. I would follow Bas (one of their tour guides) on a trip through a dumpster, he’s that entertaining and knowledgeable. But instead I had the great fortune of having him guide me through both Kampong Glam (my fav tour) and Little India.

You will get to see so much, but also learn a ton about the dynamics of how Singapore works. Cannot recommend more highly.”

Review 2 

“What an awesome tour and perfect way to start our vacation. Angel was fabulous and provide us a little Singapore history while trying different traditional foods at multiple hawker centers! I highly recommend this tour & try to do it on your first day, it was a great way to see the city & understand the hawker centers. Loved everything we tried but the Popiah were all of our favorites!”

Travel Agency 

Chan Brothers

Services

  • Flights & Hotels
  • Package Tours
  • Customized Holidays
  • Private Tours
  • Cruises
  • Free & Easy
Pricing

Click here to view

Website

https://www.chanbrothers.com/

Address

150 South Bridge Road, Fook Hai Building, Singapore 058727

Telephone

(65) 6438 8880
Operating Hours

Mon – Sat: 11am – 6pm
Sun & PH: Closed

Review 1

“Just got back from Taiwan 8 days trip. We had tons of happy and enjoyable memories. A good part of the experience has to do with the Taiwan tour guide Hennie Yu. She is very helpful and caring; who always have everyone’s well-being and needs as her top priority. She is also an extremely knowlegeable guide, with a seemingly endless store of interesting local knowledge. We hope to keep in touch with her. Thanks Hennie.”

Review 2

“A long established, well organized travel agency, that has got better… good range of tours”

Review 3

“A very Experienced and Trustworthy Travel Agency with friendly staffs and wide travel choices.”

Travel Agency 

WTS Travel 

Services

  • Theme Parks
  • Tours
  • Air Tickets
  • Bus Tickets
  • Cruises
  • Club Med
  • Coaches
  • Hotels
Pricing

Click here to view

Website

https://tour.wtstravel.com.sg/

Address
  • 1 Jurong West Central 2, Jurong Point #03-25D, Singapore 648886
  • 1 Northpoint Drive, Northpoint City #B2-136 & 137, Singapore 769019
  • 21 Choa Chu Kang Ave 4, Lot One #04-14, Singapore 689812
  • 1 Woodlands Square, Causeway Point #05-19, Singapore 738099
  • 1 Jelebu Rd, Bukit Panjang Plaza #04-06, Singapore 677743
  • 1 Sengkang Square, Compass One #04-04, Singapore 545078
  • 53 Ang Mo Kio Ave 3, AMK Hub #B1-49, Singapore 569933
  • 1 Tampines Walk, Our Tampines Hub #B1-38, Singapore 528523
  • 02 Tampines Central 5, Century Square #04-11, Singapore 529509

Telephone 

(65)  6788 8558

Operating Hours

Call to enquire

Review 1

“The staff’s service at AMK hub is very good and reliable. Keep up the good work.”

Review 2

“Travel guides very good nice. 😀👍👌👋✈⛴🇸🇬”

Review 3

“Very professional and Visa delivery was on time!!”

Travel Agency 

CTC Travel

Services

  • Package Tours
  • Worldwide Tours
  • Free & Easy
Pricing

Click here to view

Website

https://www.ctc.com.sg
Address

133 New Bridge Road, #03-03/04/05/06, Singapore 059413

Telephone

(65) 6532 0532

Operating Hours

Mon-Sat: 10am – 8pm

Sun: 12pm – 6pm

Review 1

“Came back from a 8 day trip to China – ZhangJiaJie and I must said me and my family had a really good time. The whole trip was well-planned, lodging and food were good and we had 2 (1 from SG and the other from China) very experienced and responsible tour guides who took good care of us from day 1 to the last day. This is my first time joining a tour under CTC and I’m quite sure it will not be the last.”

Review 2

“Just returned from a 8D Zhangjiajie/Phoenix Ancient Town+Wuhan trip. Our tour leader is Ms Nikki Lin. She is friendly, approachable & very helpful. Her service is excellent! My family had a wonderful & memorable experience there! Thank you CTC Travel & of course our tour leader, Nikki! ☺”

Travel Agency 

Eu Asia

Services

Asian travel tour packages specialist

Pricing

Click here to view

Website

http://www.euasia.com.sg/
Address

1 Raffles Boulevard, #02-379, Singapore 039593

Telephone

(65) 6958 8888

Operating Hours

Mon-Sat: 10am – 8.30pm

Sun: 11am – 7pm

Review 1

“First time joining EU…great services and we enjoyed very much for our 12 days 10 nights Spain and Portugal tour from 16 Nov to 27 Nov 2019. Thanks to our great tour manager Mr Jimmy Lau..which made this trip very fun, we felt safe and comfortable under your guide all these days and all 27 of us enjoyed very much.Thank you Jimmy and Stephanie for this trip.”

Review 2

“Good variety of itineraries and tour leaders have initiative and caring.”

Travel Agency 

Travel Latte

Services

  • Corporate Air Travel
  • Travel Packages
  • MICE
Pricing

Click here to view

Website

http://www.travelatte.com.sg/
Address

7030 Ang Mo Kio Ave 5, Northstar #09-85, Singapore 569880

Telephone

(65)  6555 2188

Operating Hours

Mon-Fri: 9am – 6pm

Review 1

“Kudos to the team for providing an excellent 5 stars service! They are responsive, warm and helpful and provides affordable prices! Booked several travel packages with them and will definitely continue to support! Highly recommended!!👍”


Travel Agency 

SA Tours

Services

  • Group Tours
  • Free & Easy
  • China Tours
  • Cruise
  • MICE
  • Customised
  • Inbound Tours
Pricing

Click here to view

Website

https://www.satours.com
Address

1 Park Road, People’s Park Complex #04-62, Singapore 059108

Telephone

(65) 6535 2611

Operating Hours

Call to enquire

Review 

“Just came back from a trip to Xiamen with my family. The tour leader and guide were extremely professional and helpful. Itinerary was well planned and FOOD was good too!! Would definitely come back to SA again”

Travel Agency 

Hong Thai

Services

  • Cruises
  • Package Tours
  • Flexi Holidays
Pricing

Click here to view

Website

http://www.hongthai.com.sg
Address

1 Park Road, People’s Park Complex #02-121, Singapore 059108

Telephone

(65) 6533 1788

Operating Hours

Mon-Fri: 9am – 6pm
Sat: 9am – 4pm

Review 

“Really good tour guide and friendly staff, great trip with them. And big ups to tour guide simon. 👍🏻”


Travel Agency 

Jetabout Holidays

Services

Travel Packages

Pricing

Click here to view

Website

http://jetabout.com.sg
Address

1 Magazine Road, Central Mall Office Tower #07-01/02, Singapore 059567

Telephone

(65) 6734 1818

Operating Hours

 Mon-Fri: 8.30am – 5.30pm

Accolades

  • TripZilla Excellence Award Winner 2016
  • Citibank Official Bank Partner

Review 1

“This travel agency makes your dream vacation smooth and almost perfect. Their staff are helpful. They have given us insights on what to expect on the destinations on listed on their package. Overall, we do enjoy and had a great time with our vacation in Taipei.”

Review 2 

“I would like to share my experience with Jetabout Holidays. Initially my family trip to Melbourne had to be pushed back due to many reasons. We’re really appreciative of that extent of effort they went through for us. Can’t say enough how satisfied we were with itinerary, meal and the overall Aussie experience laid out for 6 days trip. Thanks~”


Travel Agency 

Fayyaz Travels

Services

  • Luxury Travel & Tour Agency
  • Inbound/outbound Tourism
  • Overseas / Local Accommodation
  • Worldwide Flight Ticketing
  • Customized Itinerary Planning
Pricing

Click here to view

Website

http://fayyaztravels.com/
Address

131 Tanglin Road, Tudor Court #02-07/08, Singapore 247924

Telephone

(65) 6235 2900

Operating Hours

Mon-Fri: 9am – 6.30pm
Sat: 10am – 3pm

Review 1

“Fayyaz Travels provides custom packages of the highest quality, and their dedicated customer service is amazing. Whenever i plan a trip, i make sure to use their services, they get me the best deals that work as per my schedule. Keep up the great service! and you will only add to your loyal customer base :)”


Travel Agency 

Dynasty Travel

Services

International Tour Agency

Pricing

Click here to view

Website

https://www.dynastytravel.com.sg
Address

35 New Bridge Road, Singapore 059395

Telephone

(65)  6338 4455

Operating Hours

Monday – Fri : 930am – 530pm
Sat – Sun : Closed

Review 1

“I would like to compliment the Travel Executive, Xena Chiew, for her excellent customer service.
She has provided helpful advices in regards to our free-and-easy package tour.
She was attentive and listened to our concerns, and had let us know the important information for our trip.
She had put on a smile consistently while explaining the details to us.”

Review 2

“Excellent customer service experience. My wife and I were impressed with how helpful the staff were in our pre-planned itinerary.”

Review 3

“Great service……Stanley is such a customer orientated person”

Travel Agency 

New Shan Travel

Services

  • Cruises
  • Flights
  • Hotels
  • Tour
Pricing

Click here to view

Website

https://www.newshan.com
Address

20 Maxwell Rd, Maxwell House #01-02, Singapore 069113

Telephone

(65) 6481 1181

Operating Hours

Click here to view

Review 1

“The service is good as we had them for corporate trip. And they are very accommodating to our budget”

Review 2

“I recently used their services for a cruise to Alaska and it was amazing! Fantastic and prompt service.”

Review 3

“Well organised tour agency.”

Travel Agency 

ASA Holidays

Services

  • MICE
  • Free & Easy
  • Cruises
  • Group Tours
Pricing

Click here to view

Website

https://asaholiday.com
Address
  • 1 Park Road, People’s Park Complex #03-57 & #03-59A, Singapore 059108
  • 3 Temasek Blvd, Suntec City #02-356, Singapore 038983

Telephone

(65) 6303 5303

Operating Hours

Mon-Sat: 9.30am – 8.30pm
Sun: 11.15am – 7pm

Review 1

“The recent trip led by ASA tour leader, Willy WEE, was an enjoyable journey. The entire group of 20pax were very happy and satisfied with the service rendered by Willy. He cared about our safety, he constantly reminded us to have sufficient rest before we went up the Yulong snow mountain. He bought us chocolates, biscuits and help to look after our passports, supervise and counted the luggages each time when we reached and left hotel throughout the trip. we were so fortunate to have Willy as our tour guide. I had never experienced in my previous holiday trips to have such a caring and careful tour leader. We want to give you a big thumbs up 👍. < 8 Days Yunan holiday, 13-Dec till 20-Dec>, 5 Stars Willy Wee”

Review 2

“Affordable group packages to china for the whole family. Will definitely recommend ASA to friends and family. Staff was helpful and knowledgeable.”

Travel Agency 

C & E Holidays

Services

  •  Leisure travel arrangements
  • Hotel, car, travel insurance, rail, & visa applications
  •  Travel Expense Management
  •  Management Information System Report (MIS)
Pricing

Click here to view

Website

http://www.cneholidays.com
Address

1 Jalan Berseh, New World Centre #02-28, Singapore 209037

Telephone

(65) 6295 7117

Operating Hours

Mon-Fri: 9am – 6pm

Review 

“Booked a Royal Caribbean Mariner cruise with my family. Good service. Helpful cruise consultants.”

Travel Agency 

Trafalgar  Travel Asia

Services

  • National Park Tours
  • Safari Tours
  • Food Travel
  • Winter Holidays
Pricing

Click here to view

Website

https://www.trafalgar.com/en-sg
Address

600 North Bridge Rd,  Parkview Square #06-09, Singapore 188778

Telephone

Click here to enquire

Operating Hours

Mon-Fri: 9am – 6pm

Sat: 10am – 4pm

Accolades/As Seen On

  • Globe Travel Awards 2018 Winner
  • Magellan Awards Gold Award Winner 2018
  • The Business Times
  • Channel News Asia

Review 

“We joined the 12 days European Whirl Trafalgar tour in December 2018. We had a best-ever consummate Travel Director in Patrick Sidney, who is extremely professional, gentlemanly, patient, informative and generous in gifting us with extra treats. Patrick thoughtfully provided us with a DVD, highlighted maps, photos, diary, recommended reading list and contact list etc. Our 12 days European Whirl itinerary was perfectly planned. Very comprehensive albeit a bit of a whirlwind. The optional tours were well curated, and worthy extras for enhanced priceless experiences. We travelled with wonderful international friends from all over the world, and enjoyed ourselves tremendously whilst creating magical memories. After this second Trafalgar tour, we are eager to explore the rest of the world, with this tour company who is ‘Simply the Best’. We highly recommend travelling with this global company, who enjoys economies of scale and high regard from their vendors / hotels / restaurants etc. With an office in Singapore, Trafalgar Tours has gained popularity, and there were 15 Singaporeans, in our tour group of 40 travellers.”

Travel Agency 

Mustafa Air Travel

Services

  • Tours
  • Flights
Pricing

Click here to view

Website

http://www.mustafa.com.sg
Address

5 Verdun Rd,  SPA Building #01-02/03, Singapore 207274

Telephone

(65) 6419 0600

Operating Hours

Open 24 hours daily

Review 1

“This is very popular travel agency in Singapore. Specially for Indian and Bangladeshi national. Very friendly and helpful staff. But busy during weekends”

Review 2

“Nice place good thing is 24 hrs service”

Travel Agency 

Golden Travel Services

Services

  • Customised tailor-made tours
  • On-the-ground support
Pricing

Click here to enquire

Website

https://gts.com.sg
Address

20A Temple Street, Singapore 058565

Telephone

(65) 6323 2886

Operating Hours

Mon-Sat: 9am – 6pm

Review 1

“Good service and able to customise tour requirement based on customers’ needs”

Review 2

“Great place to book China tours and airtickets.”

 


Travel Agency 

Come Lah

Services

  • Free & Easy
  • Small Group Travel
Pricing

Click here to view

Website

https://comelah.com
Address

61 Ubi Rd 1, Oxley Biz Hub #03-08, Singapore 408727

Telephone

(65) 8671 0532

Operating Hours

10am – 7pm daily

Review 1

“Highly Recommend! Best online travel agency in Singapore:)”

Travel Agency 

Nam Ho Travel

Services

  • Tour Packages
  • Free & Easy/Private Tour
Pricing

Click here to view

Website

https://namho.com.sg/
Address
1 Park Rd, 01 People’s Park Complex, Singapore 059108

Telephone

(65) 6221 8433

Operating Hours

Click here to view

Review 1

“Had a great tour with them . Drivers are punctual . Dint made us wait a second. Had a bad impression first after seeing many negative reviews here but experienced the best service. Really happy. Only thing is they are strict about timing & it’s our responsibility to be on time . This is really good because is every family get late 5-10 minute then it will affect the whole tour schedule. If they don’t pick you for being late then it’s not their fault. City tour guide lady
(name zian something) was really good. She explained everything well. Also drivers were friendly.
Kudos to the whole team.👍
Thankyou so much 😊”

Review 2

“We had a enjoyable and memorable trip to Korea by package tour from Dec 9th to 15th 2019. Their Korean tour guide was excellent.”

Travel Agency 

JTB Travel

Services

  • Sports & Entertainment
  • Free & Easy
  • Cruises
  • Group Tours
Pricing

Click here to view

Website

https://www.jtb.com.sg/
Address

391 Orchard Rd, Ngee Ann City #03-11C, Singapore 238872

Telephone

(65) 6384 4805

Operating Hours

11am – 10pm daily

Review 1

“Wonderful customised service and tour itinerary planned out for you! This group of tour consultant takes initiative to plan for our trip and provided useful information. Value for money trips and all inclusive tour package!”

Review 2

“Their customer services is excellent. They will explain patiently to your queries and leave you in no doubts.”

 


Editors Note:

While every precaution has been made to ensure the accuracy and fairness of this listing, we acknowledge that they may be inaccuracies. Therefore we urge you to contact the service provider above for the correct information and/or contact us with the correct information.

If you are a service provider and wish to be featured in this listing (MediaOne reviews are read by hundreds of thousands of Singaporeans) – please contact us at [email protected]. There is no charge! Please allow us up to 3 working days to review before adjusting the information or including your entry.

Author Bio

Tom Koh is widely recognised as a leading SEO consultant in Asia who has worked to transform the online visibility of the leading organisations such as SingTel, Capitaland, Maybank, P&G, WWF, etc. Recently he was instrumental in consulting for a New York-based US$30B fund in an US$4Bn acquisition. Tom is a Computational Science graduate of the National University of Singapore. In his free time he performs pro-bono community work and traveling.
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June 05, 2020

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