Top Insurance Companies in Singapore (Updated 2024)

top insurance companies in singapore

Imagine returning home from a typical day at work, only to be greeted by the shocking sight of flames engulfing your roof. The panic sets in as you rush towards the disaster, heart pounding, fears escalating. Yet, amidst the chaos, a wave of relief washes over you as you find your loved ones safe outside. But then reality strikes – the home you’ve invested in, your sanctuary, stands severely damaged. Without insurance, the financial burden of repair and replacement falls squarely on your shoulders, a nightmare scenario that could have been mitigated.

Insurance is not merely a policy; it’s a crucial safety net that safeguards your financial stability. It’s about transferring the risk of unexpected losses to an insurance company in exchange for a premium. This arrangement provides peace of mind, ensuring that in times of disaster, you’re not left stranded financially.

The Indispensable Benefits of Insurance

  1. Securing Home Ownership: Insurance is vital for homeowners, providing necessary protection against damages and aligning with mortgage requirements.
  2. Driving with Confidence: In Singapore, auto insurance is mandatory, covering potential costs from vehicle damages to medical expenses resulting from accidents.
  3. Sustaining Your Lifestyle: Insurance supports you in maintaining your standard of living, especially in facing disabilities or chronic conditions.
  4. Healthcare and Well-being: Extend your health insurance to cover various medical needs, from routine check-ups to unforeseen health issues.
  5. Family’s Future Security: Life insurance ensures your family’s financial stability, covering everything from daily living expenses to educational needs, in your absence.
  6. Travel with Assurance: Travel insurance offers protection from unexpected medical expenses and trip cancellations, making your vacations worry-free.

The pandemic has significantly impacted all sectors, including insurance. In response, Singapore has shown exemplary unity and resilience. The government and insurance companies, like AIA, AXA, and China Taiping, have introduced special coverage plans for COVID-19, offering everything from hospitalization benefits to death payouts, reflecting a commitment to public welfare and health security.

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Insurance trends are evolving to meet changing consumer needs and technological advancements:

  • Personalization of Products: Tailored insurance solutions are becoming the norm, moving away from one-size-fits-all policies.
  • Embrace of Technology: The integration of AI and automation is revolutionizing how insurance services are provided, making processes more efficient and user-friendly.
  • Data-Driven Insights: Advancements in analytics are enabling more personalized premium rates and services.
  • Collaborative Growth: Partnerships between traditional insurers and InsurTech firms are fostering innovation and enhancing customer experiences.
  • Blockchain Adoption: The use of blockchain technology promises enhanced security and efficiency in data management and transactions.

Selecting an insurance provider should not be taken lightly. Consider factors such as the insurer’s financial stability, service quality, and customer feedback. Investigate their track record, product range, and responsiveness to claims and inquiries. It’s not just about the premiums but the value and security the company provides.

Singapore offers a variety of insurance options tailored to different needs and life stages, from health and life insurance to personal accident and critical illness coverages. Understanding your unique requirements will help you select the most suitable protections, ensuring peace of mind and financial security.

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Be mindful of actions that could invalidate your insurance, such as dishonesty or misuse of the insured property. Maintaining transparency and adherence to policy terms is crucial to ensure your coverage remains effective.

You can reduce your insurance costs through strategies like opting for no-claims discounts, installing security devices, or customizing your coverage to exclude unnecessary extras. Being informed and proactive can lead to significant savings without compromising on protection.

Mixing investments and insurance can lead to inefficiencies and higher costs. It’s advisable to keep these aspects of your financial plan separate, allowing for better control and flexibility in managing your resources.

In Singapore’s dynamic landscape, insurance is not a luxury but a necessity. As 2024 unfolds, staying informed and making wise choices regarding your insurance needs will be key to ensuring a secure and prosperous future. Whether protecting your health, assets, or loved ones, the right insurance coverage stands as your bulwark against life’s uncertainties.

 

Top Insurance Companies in Singapore

 

Etiqa Top Insurance Companies in Singapore

Insurance Company

Etiqa Singapore

About Etiqa Insurance, a member of the Maybank Group, has established itself as a significant provider of insurance and takaful solutions in Singapore. Known for its innovative approach and commitment to service excellence, Etiqa aims to humanize insurance, making it accessible, affordable, and understandable for everyone.
  • Innovative Solutions: Etiqa stands out for crafting insurance products that cater to the evolving needs of its customers, integrating technology to simplify processes and enhance user experience.
  • Customer-Centric Approach: The company prioritizes customer satisfaction, offering personalized services and prompt responses to inquiries and claims, ensuring a seamless experience.
  • Sustainability and Community: Etiqa is dedicated to sustainable practices and giving back to the community, reflecting its commitment to social responsibility and environmental stewardship.
Speciality
  • Comprehensive Coverage: Etiqa offers a wide range of insurance products, including Life & Critical Illness Protection, Savings & Retirement Plans, and Personal Accident Coverage, designed to meet diverse customer needs.
  • Digital Innovation: The company leverages technology through its digital platforms, like Tiq by Etiqa, to provide customers with efficient, accessible, and easy-to-use insurance services.
  • Customized Business Solutions: Etiqa provides tailored insurance solutions for businesses, covering areas such as Accident & Health, Commercial Vehicle, and Property, ensuring that companies of all sizes are well-protected.
Contacts

 

Address: 16 Raffles Quay, Hong Leong Building, #01-04A, Singapore 048581

Tel: (65) 6887 8777

Website: https://www.etiqa.com.sg/

Email: service@etiqa.com.sg

Review 1 “Online purchases had been excellent over the years, cheap insurance products and good services, claim process has been very easy and prompt too. I’ll continue to buy from Etiqa.”
Review 2 “Prompt, proficient advice on value-for-money Plans. Hardave gave prompt responses & info on various Home Plans over a few days for my deliberation. He patiently explained & clarified the components of the Plan as well as the savings in each Plan.”
Review 3 “Commendation for excellent service provided by Michelle Kwok. I am pleased to have interacted with your staff, Michelle Kwok, when I called in for enquiries about my policy. Michelle was very patient to answer all my questions and guided me through the steps on policy alteration clearly. She was prompt with her follow up action in sending the email. What’s more, she even called me, after not receiving my email and again guided me through on how to fill in the form. Kudos to your company for having such a patient, caring customer service personnel like Michelle Kwok.”

 


Income Top Insurance Companies in Singapore

Insurance Company

Income Insurance

About Income, established in 1970, is a distinguished composite insurer in Singapore, addressing a vital societal need for accessible insurance solutions. The organization emphasizes prioritizing individuals by catering to their protection, savings, and investment needs, thereby enhancing their financial well-being through innovative, lifestyle-focused, and data-driven approaches.
  • Customer-Centric Solutions: Provides comprehensive life, health, and general insurance products tailored to meet the diverse needs of individuals, families, and businesses.
  • Community Commitment: Demonstrates a strong dedication to societal well-being by supporting initiatives focused on financial inclusion, education for underprivileged youth, and senior citizens.
  • Innovative Approaches: Leads in the adaptation and implementation of groundbreaking solutions in insurance and financial planning, ensuring clients receive the most relevant and effective services.
Speciality
  • Comprehensive Insurance Products: Offers a wide range of insurance solutions, including life, health, and general insurance, catering to various customer needs and life stages.
  • Financial Planning Services: Provides personalized financial planning services, ensuring that clients’ savings, protection, and investment needs are adequately met.
  • Sustainable Business Practices: Commits to environmental stewardship and sustainable business operations, aiming to contribute positively to the community and the planet.
Contacts

 

Address: 75 Brass Basah Road, Singapore 189557

Tel: (65) 6788 1777

Website: https://www.income.com.sg/

Email: APIAdmin@income.com.sg

Review 1 “Service here was great! The staff are very helpful and you get help with anything you need in a professional and fast manner! First time coming here to make a insurance claim and I was attended to instantly as I reached! Overall a good place!”
Review 2 “The claims process was seamless and stress-free, providing support during a difficult time.”
Review 3 “Their range of products catered perfectly to my needs, offering peace of mind with comprehensive coverage.”

 


Great Eastern Life Top Insurance Companies in Singapore

Insurance Company

Great Eastern Life

About Great Eastern has a rich history dating back to 1908, marking its position as a steadfast provider in the insurance industry. The company prides itself on a heritage of trust and commitment, integrating innovation with traditional values to serve a diverse clientele.
  • Commitment to Clients: The firm is known for prioritizing client needs, ensuring transparency and responsiveness in all interactions.
  • Simplified Solutions: Recognizing the complexity of insurance, Great Eastern strives to demystify policies and services, making them accessible and understandable.
  • Community and Environmental Responsibility: The company is dedicated to sustainable practices and actively supports social and charitable causes, reinforcing its commitment to societal well-being.
Speciality
  • Comprehensive Coverage: Provides a wide range of personal and corporate insurance solutions tailored to meet the evolving needs of individuals and businesses.
  • Expert Financial Advice: Offers specialized financial advisory services, ensuring clients receive personalized guidance to navigate life’s challenges.
  • Digital Innovation: Embraces technological advancements to enhance customer service and policy management, ensuring convenience and efficiency.
Contacts

 

Address: 1 Pickering Street #01-01, Great Eastern Centre, Singapore 048659

Tel: (65) 6248 2000

Website: https://www.greateasternlife.com/

Email: gicare-sg@greateasterngeneral.com

Review 1 “Can’t wait to use the Prestige Partners lounge when it opens soon. Exclusive to selected top 150 advisors and their clients only.”
Review 2 “Their commitment to transparency and client-first approach made me feel valued and secure.”
Review 3 “Great Eastern’s support during tough times was remarkable, providing not just financial aid but genuine care and guidance.”

 


HSBC Top Insurance Companies in Singapore

Insurance Company

HSBC Insurance Singapore

About HSBC Life Singapore dedicates itself to fostering long-lasting positive momentum for individuals and families through comprehensive insurance solutions. With a focus on partnership and continuous support, the company aims to be a steadfast ally through every stage of life.
  • Security and Support: Emphasizes the importance of safeguarding clients’ futures and providing unwavering support in times of need.
  • Comprehensive Offerings: Delivers a diverse range of plans covering protection, savings, investment, and legacy, catering to different life stages and needs.
  • Digital Efficiency: Encourages digital engagement, offering convenient online claim submissions and support services, aligning with modern lifestyle demands.
  • Fraud Protection: Prioritizes customer security by offering guidance on recognizing and reporting suspicious activities to prevent fraud.
  • Health and Wellbeing Focus: Invests in the holistic well-being of clients through studies and programs aimed at linking physical health, mental wellbeing, and financial fitness.
Speciality
  • Protection Plans: Offers a variety of plans including term and critical illness coverages to ensure client’s peace of mind during unforeseen circumstances.
  • Savings and Legacy: Provides solutions like endowment, universal life, and whole life insurance, aiding in wealth accumulation and intergenerational wealth transfer.
  • Investment Opportunities: Features investment-linked insurance products, enabling clients to invest while staying protected, fostering financial growth and security.
Contacts

 

Address: 21 Collyer Quay, #02-01, Singapore 049320

Tel: (65) 6225 6111

Website: https://www.insurance.hsbc.com.sg/

Email: e-surance@hbsc.com.sg

Review 1 “You would have to decide yourself if their insurance is good for you but the office location is very accessible. Short walking distance from raffles place mrt. Customer service area is not that big but its often empty with no queue.”
Review 2 “HSBC Life Singapore provided me with the security I needed during a critical time, making the claim process straightforward and stress-free.”
Review 3 “The range of plans and advice offered has helped me confidently plan for my family’s future and our financial wellbeing.”

 


Manulife Top Insurance Companies in Singapore

Insurance Company

Manulife Singapore

About Manulife Singapore offers innovative financial solutions to meet the diverse needs of customers, from life insurance to investment-linked plans. With a focus on long-term relationships and customer well-being, Manulife stands as a pillar of support for individuals aiming for financial security and prosperity.
  • Holistic Financial Planning: Adopts a comprehensive approach to cater to various financial goals and life stages.
  • Health and Well-being: Prioritizes customers’ health with tailored critical illness and health insurance plans.
  • Rewards Program: Introduces ‘MOVE’ – a unique program that incentivizes healthy living among policyholders.
Speciality
  • Life Insurance Plans: Provides a safety net for families, ensuring peace of mind.
  • Health & Critical Illness Plans: Focuses on specific health needs with specialized insurance solutions.
  • Investment-Linked Plans: Combines insurance protection with investment opportunities for financial growth.
Contacts

 

Address: 8 Cross Street, #01-01A, Manulife Tower, Singapore 048424

Tel: (65) 6833 8188

Website: https://www.manulife.com.sg/

Review 1 “I would like to thanks Mr Choah Wee Su for his excellent follow-up. He Is willing to go extra miles to help & clear my doubts regarding my insurance policy. I feel that his hard work should not go unrecognized.”
Review 2 “The Company’s friendly and supportive culture has exceeded my expectations. I didn’t expect coming out of college to instantly feel comfortable in a working environment. I now have great friends that I get to work with every day and a supportive group of co-workers that always encourage me to develop new skills and succeed in my exams. “
Review 3 “Manulife’s approach to integrating health and financial planning has significantly improved my lifestyle.”

 


Sompo Top Insurance Companies in Singapore

Insurance Company

Sompo Insurance

About Sompo Insurance Singapore has been a key player in the local insurance landscape since 1989, delivering a blend of premium yet affordable insurance solutions. Rooted in a century-old heritage through SOMPO HOLDINGS, the company is dedicated to enhancing the well-being of its customers, emphasizing a commitment to quality service and comprehensive coverage.
  • Customer-Centric Approach: Strives to be a trusted partner, prioritizing customer well-being and offering comprehensive insurance solutions.
  • Global Expertise, Local Insight: Leverages international experience to provide relevant and tailored insurance options for the Singapore market.
  • Sustainability Commitment: Actively promotes environmental consciousness and supports the Singapore Green Plan 2030, with initiatives like underwriting policies for electric vehicles.
Speciality
  • Personal Insurance Solutions: Offers a range of products including travel, home, private car, and personal accident insurance, tailored to individual needs.
  • Commercial Insurance Services: Provides robust insurance options designed to protect businesses and their operations.
  • Innovative Claims Process: Streamlines the claims procedure with online submissions and support, ensuring a hassle-free experience for policyholders.
Contacts

 

Address: 50 Raffles Place, #05-01/06, Singapore Land Tower, Singapore 048623

Tel: (65) 6461 6555

Website: https://www.sompo.com.sg/

Email: emailus@sompo.com.sg

Review 1 “Our preferred Travel Insurance Insurance Company and accident plan. Tenet had been great in service with innovative plans. Have being recommending Sompo (tenet) since 2015.”
Review 2 “Sompo has consistently delivered outstanding service and reliable coverage, ensuring peace of mind for me and my family.”
Review 3 “The comprehensive coverage options and the seamless claims process make Sompo my preferred choice for insurance.”

 

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AXA Top Insurance Companies in Singapore

Insurance Company

AXA Singapore

About AXA Global Healthcare provides international health insurance designed for those living or traveling abroad, offering peace of mind through comprehensive medical cover. This organization prides itself on supporting clients globally, ensuring flexibility, and access to quality healthcare wherever life leads.
  • Client-Centric Approach: Prioritizes customer needs, offering tailored medical cover that ensures global support and peace of mind.
  • Global Accessibility: Ensures clients can access quality healthcare worldwide, promoting flexibility in choosing healthcare providers.
  • Innovative Services: Features services like the Virtual Doctor and Second Medical Opinion, providing expert care and advice remotely.
Speciality
  • International Health Insurance: Offers comprehensive cover for individuals and families living or traveling abroad, including emergency and routine healthcare.
  • Short Term Cover: Provides temporary medical insurance for travelers seeking immediate, flexible coverage.
  • Wellbeing Services: Includes unique health services such as the Mind Health service and Virtual Doctor consultations, focusing on both physical and mental health.
Contacts

 

Address: 8 Shenton Way, #24-01, AXA Tower, Singapore 068811

Tel: (65) 6880 4888

Website: https://www.axa.com.sg/

Review 1 “Bought travel insurance here for bali trip, cancel the trip because of covid and get the payout fuss free”
Review 2 “I purchased an annual travel insurance plan from AXA around 8 months ago. End of April I submitted my first claim for a luggage delay incident. Assume a simple case. As of today, I did not get any answer from AXA despite asking them for an update. Insurance is based on trust and AXA Singapore clearly does not build such.”
Review 3 “I purchased an annual travel insurance plan from AXA around 8 months ago. End of April I submitted my first claim for a luggage delay incident. Assume a simple case. As of today, I did not get any answer from AXA despite asking them for an update. Insurance is based on trust and AXA Singapore clearly does not build such.”

 


Zurich Top Insurance Companies in Singapore

Insurance Company

Zurich Life Insurance Singapore

About Zurich Insurance has established itself as a global provider of insurance products and services, catering to a wide range of corporate needs across various sectors. With a focus on fostering resilience and understanding risk, Zurich aims to deliver innovative solutions that support sustainable growth for businesses worldwide.
  • Global Reach: Serves a diverse international clientele, offering specialized risk management across different industries.
  • Customer-Centric Solutions: Committed to providing tailored insurance solutions that meet the unique needs of businesses.
  • Sustainable Practices: Emphasizes corporate social responsibility and sustainable business practices in all operations.
  • Innovative Risk Management: Offers Zurich Resilience Solutions, aiding companies in enhancing their risk preparedness.
  • Dedicated Support: Ensures robust customer support and claims services, facilitating a seamless experience for clients.
Speciality
  • Corporate Solutions: Delivers comprehensive insurance packages designed for corporate clients, managing a variety of risks and exposures.
  • Retail Partnerships: Collaborates with retail partners to extend innovative insurance products and digital solutions.
  • Risk Engineering: Provides expert risk engineering services to help businesses mitigate potential risks effectively.
  • Accident & Health: Offers solutions to protect businesses and their employees, ensuring workplace safety and well-being.
  • Financial Lines: Specializes in protecting financial institutions through a suite of products tailored to the regulatory landscape.
Contacts

 

Address: 50 Raffles Place, #29-01, Singapore Land Tower, Singapore 048623

Tel: (65) 6236 2210

Website: https://www.zurich.com.sg/en

Email: Glenquiry.sg@zurich.com.sg

Review 1 “Zurich’s risk management solutions have transformed our approach to operational challenges, significantly mitigating potential risks.”
Review 2 “Their customer service team was incredibly supportive during our claims process, making a complex situation much more manageable.”
Review 3 “The partnership with Zurich has been instrumental in our company’s growth, providing the stability and protection we needed to expand confidently.”

 


Tokio Marine Top Insurance Companies in Singapore

Insurance Company

Tokio Marine Life Insurance

About Tokio Marine Insurance Singapore Ltd, with a legacy spanning over 90 years in Singapore, is built on the foundation of customer trust, aiming to deliver safety and security through its services. The company is committed to integrity, ethical conduct, and providing high-quality products and services at fair prices.
  • Customer-Focused: Dedicates itself to earning customer trust through high-quality service and product offerings.
  • Ethical Practices: Maintains a commitment to integrity, fairness, and ethical behavior in all business activities.
  • Community and Environmental Responsibility: Acts as a responsible corporate citizen with initiatives aimed at protecting the environment and promoting human rights.
  • Employee Respect: Values individual dignity and strives to provide enriching career opportunities for all team members.
  • Investor Assurance: Aims to offer profitable returns, reflecting the shareholders’ investment adequately.
Speciality
  • Motor Insurance: Provides comprehensive coverage for vehicle-related risks and damages.
  • Travel Insurance: Offers a range of plans to safeguard your travel experiences.
  • Home Insurance: Protects your home and belongings against unforeseen events.
  • Personal Accident Insurance: Delivers financial security in case of accidental injuries or death.
Contacts

 

Address: 20 Mac Callum Street, #07-01, Tokio marine Centre, Singapore 069046

Tel: (65) 6592 6100

Website: https://www.tokiomarine.com/sg/

Email: GroupEnquiry@tokiomarine-life.sg

Review 1 “Tokyo marine is selling corporate insurance.”
Review 2 “If you’re visiting first time or have an appointment, do come early, pass exchange is slow and details take awhile to key in at the security for each person.”
Review 3 “It’s 11am and no one is answering the phone. I just need to renew my Maid’s insurance policy, per Singapore government regulation. They should make it easy to do online versus having to call and speak to a machine.”

 


Sing Life Top Insurance Companies in Singapore

Insurance Company

Singlife

About Singlife, a merger of legacy and innovation, represents a new era in financial services, focusing on empowering individuals towards financial freedom. With a history of robust service and digital innovation, Singlife offers a forward-looking approach to personal finance, combining tradition with technology.
  • Customer Empowerment: Places a strong emphasis on empowering customers to take control of their financial well-being at every life stage.
  • Digital Innovation: Leverages technology to provide next-generation products and services, making every customer interaction seamless and enjoyable.
  • Sustainable Practices: Adopts sustainable practices to ensure long-term benefits for customers and the community.
  • Community Trust: Builds its foundation on the trust of customers, striving to be more than just an insurance company but a financial services partner.
  • Global Perspective: Maintains a global outlook while focusing on local needs, reflecting a commitment to the community in Asia.
Speciality
Contacts

 

Address: 18 Robinson road, #04-03, Singapore 048547

Tel: (65) 6911 1111

Website: https://singlife.com/

Email: service@singlife.com

Review 1 “Happy customer of Sing Life! Awesome product that is truly value for money, and not forgetting the excellent after sales support! :)”
Review 2 “I’ve been purchasing single trip travel insurance with Singlife for my vacations as I like the flexibility of having the option of trip cancellation for any reason.Experienced a recent flight delay of 11h45 mins by Scoot, got a letter from the airline stating it was a technical fault and then i submitted a claim to Singlife which was promptly reimbursed.

For improvement, I do think the policy wording can be clearer regarding reimbursement for travel delays as it is not stated whether reimbursement can be on a pro rated basis and no examples are provided on the website or policy to help customers understand the terms better.

They were not willing to round up my delay to 12hours which would have doubled my payout.”

Review 3 “Bought travel insurance for my spouse as Singlife is one of the few insurers that covers loss of frequent flyer miles. Called customer service to cancel annual policy and repurchased single trip instead. Whole process was smooth and efficient. Buying online was convenient and efficient. My spouse also has critical illness policy with Singlife. Overall pleased with the service thus far”

 


Money Owl Top Insurance Companies in Singapore

Insurance Company

Money Owl

About MoneyOwl is Singapore’s pioneering bionic financial adviser, integrating digital precision with human wisdom to offer comprehensive, competent, and conflict-free financial advice. Licensed by the Monetary Authority of Singapore (MAS), MoneyOwl is dedicated to empowering Singaporeans to make informed financial decisions for a fulfilling life.
  • Comprehensive Financial Planning: Assists Singaporeans in achieving financial freedom through expert planning and advice.
  • Licensed and Regulated: Fully licensed by MAS, ensuring reliable and trustworthy financial services.
  • Conflict-Free Advice: Committed to providing unbiased financial advice without the influence of commissions or incentives.
  • Client-Centric Approach: Focuses on the client’s best interest, providing tailored solutions for individual financial situations.
  • Innovative Bionic Advisory: Combines the best of technology and human expertise to deliver exceptional financial planning services.
Speciality
  • Financial Planning: Crafts detailed financial plans to help individuals reach their life goals confidently.
  • Insurance Solutions: Offers comprehensive insurance advice to protect you and your family against uncertainties.
  • Investment Guidance: Provides clear investment strategies to help clients grow their wealth responsibly.
  • Retirement Planning: Ensures peace of mind for your golden years with strategic retirement planning.
  • Education Funding: Assists in planning for your children’s educational future, ensuring they have the resources they need to succeed.
Contacts

 

Address: 23 Keong Saik Road, Singapore 089130

Tel: (65) 6329 9188

Website: https://www.moneyowl.com.sg/

Email: enquiries@moneyowl.com.sg

Review 1 “Good service provided by the staff there. Insurance policy and investments questions can be settled all at the same place. Good recommendations of policies by Mr. Shawn. Very patient and understanding even though with we were late for the meeting.”
Review 2 “MoneyOwl is a great place to turn to for my financial planning needs. My advisor, Terence Kwok, was patient, knowledgeable, and generous in his unbiased expert advice. I’m saddened to learn that MoneyOwl will be closing, and hope that there will still be a place in the market for a similar provider!”
Review 3 “Get to know about MoneyOwl through Reddit as I wanted to purchase Insurance that catered to my needs.My Advisor, Terence Kwok is very professional and knowledgeable. Terence is patience and listened to my concerns based on my current situation and crafted a solution catered to my needs.

Terence adhered to the timing stated for both meetings and addressed all my concerns within the meeting.

Will definitely recommend MoneyOwl to my friends and family members in future. :)”

 


Prudential Top Insurance Companies in Singapore

Insurance Company

Prudential Assurance Insurance Company

About Prudential Singapore, a subsidiary of UK-based Prudential plc, stands as a prominent life insurance company, serving Singapore’s financial needs for over 90 years. With S$53.3 billion in funds under management as of the end of 2021, the company has established itself as a leader in protection, savings, and investment-linked plans.
  • Long-standing Heritage: A history of serving Singapore for 90 years, providing financial security and peace of mind.
  • Financial Strength: Holds an ‘AA-‘ financial strength rating from Standard & Poor’s, reflecting reliability and stability.
  • Extensive Network: Supported by a vast network of over 5,000 financial consultants and various bank partners.
  • Specialized Solutions: Offers tailored solutions for SMEs and a dedicated service, Opus by Prudential, for high net worth individuals.
  • Customer Commitment: Dedicated to enhancing the health and wealth needs of nearly one million customers in Singapore.
Speciality
  • Health and Life Insurance: Provides comprehensive coverage to safeguard your health and life’s uncertainties.
  • Wealth Accumulation: Offers a variety of savings and investment-linked plans to help grow your wealth.
  • High Net Worth Services: Exclusive Opus by Prudential offers bespoke advisory for affluent clients.
  • Digital Health Innovation: Introduces Pulse by Prudential, a digital platform for health and wellness needs.
Contacts

 

Address: 7 Straits View, #01-18/19, Marina One the Heart, Singapore 018935

Tel: (65) 6333 0333

Website: https://www.prudential.com.sg/en/

Review 1 “I just experienced the best customer service. Thank you, Ms Jessie Xu she is very kind, patient and helpful.”
Review 2 “Informative website and detailed product pages”
Review 3 “My medical claims are taking extremely too long for reimbursement. Even the Prudential panel doctor fees claim has issue on the claims . Then why do you have panel doctors for ??? This is the worst medical insurance company in Singapore”

 


FWD Top Insurance Companies in Singapore

Insurance Company

FWD Insurance

About FWD Singapore redefines the insurance landscape with its customer-centric approach and innovative solutions, striving to make insurance simpler and more accessible for everyone. Celebrated for its excellent service, as evidenced by its high Trustpilot rating, FWD is committed to empowering individuals to celebrate life while ensuring they have the necessary support during unexpected events.
  • Customer Experience Leader: Acknowledged for superior customer experience in auto and home insurance segments.
  • Innovative Insurance Solutions: A range of life and health, motor, travel, and home insurance products.
  • Digital-First Approach: Simplifies the insurance process through the FWD SG App, enhancing customer convenience.
  • Transparent Claims Process: Streamlined and user-friendly claims submission and processing.
  • Awards and Recognition: Garnered accolades for customer service excellence and workplace culture.
Speciality
  • Life & Health Insurance: Offers comprehensive plans including the popular Big 3 Critical Illness and Term Life Plus.
  • Motor and Travel Insurance: Tailored policies providing wide-ranging coverage for travelers and car owners.
  • Home & Maid Insurance: Protects homes and domestic helpers with flexible and comprehensive coverage.
  • Investment Products: Innovative solutions to help customers invest and save for the future.
Contacts

 

Address: 6 Temasek Bvd, #18-01, Suntec Tower Four, Singapore 038986

Tel: (65) 6820 8888

Website: https://www.fwd.com.sg/

Review 1 “I’m amazed by the quick response from FWD claim team. Yesterday submitted Travel insurance claim and on the same day received an approval notification. The claim reimbursed to me the next day. Really gave me the confidence to use your insurance in future.”
Review 2 “Ms.Tracy from Customer Engagement team made my travel claim experience truly exceptional. Her helpful, friendly, and honest approach turned a potentially stressful situation into a smooth process. Tracy’s dedication to providing outstanding customer service was evident throughout, making the entire experience positive and hassle-free. I greatly appreciate her excellent assistance.”
Review 3 “I had questions about travel insurance and was connected to Tracy from FWD via their Live Chat. It’s been a long time since I had interactions with a customer service rep who sounded like an actual human being with a personality. Tracy was affable, friendly and most importantly, answered all my questions perfectly in one interaction. She was patient throughout. I have to admit I went into the Live Chat without high expectations because of past experience with Live Chats (not FWD), but Tracy dispelled the bias. Thanks a lot, Tracy. She has set a pretty high standard.”

 


China Taiping Top Insurance Companies in Singapore

Insurance Company

China Taiping Insurance

About China Taiping Insurance Singapore (CTPIS) has been a pillar of strength in the insurance landscape of Singapore since 1938, providing comprehensive life and general insurance solutions. As a wholly-owned subsidiary of China Taiping Insurance Holdings Company Limited, CTPIS stands on solid financial grounds with a robust global network extending across major regions including Asia and Europe.
  • Established Legacy: Over 85 years of trusted service in Singapore, illustrating a long-standing commitment to financial security.
  • Financial Robustness: Strong ratings from international agencies, reflecting financial stability and reliability.
  • Global Presence: Part of a large transnational group with a significant footprint in over 24 countries.
  • Customer-Centric Services: Focuses on delivering one-stop financial solutions tailored to individual and business needs.
  • Innovative Offerings: Pioneers in offering unique and forward-thinking insurance products through its DiG Lab.
Speciality
  • Comprehensive Personal Protection: Offers a wide range of products including Accident & Health, Life, Wealth, and Infinite Series plans.
  • Business Solutions: Provides tailored insurance packages covering Marine, Financial Lines, Casualty, Medical & Health, and more.
  • Innovative Platforms: Engages customers with advanced digital services for a seamless insurance experience.
  • Community Engagement: Committed to corporate social responsibility, contributing positively to societal well-being.
Contacts

 

Address: 3 Anson Road, #16-00, Springlife Tower, Singapore 079909

Tel: (65) 6389 6111

Website: https://www.sg.cntaiping.com/en/

Email: feedback@sg.cntaiping.com

Review 1 “Very attractive life products offered by them.”
Review 2 “If I could give 0 stars, I would. My recent encounter with China Taiping has been beyond frustrating. One of their clients hit my car, and I provided solid video evidence of the incident. However, despite the undeniable proof, the company has refused to respond to my insurance provider and the case has been ongoing for over two months. This level of negligence is shocking. If this is how they handle non-customers, I can only imagine the treatment their actual clients receive. Their lack of responsiveness and accountability is simply appalling.”
Review 3 “I have had my car insurance with China Taiping now for 2yrs, and they have been exceptional. Insurance companies in my experiance make any interaction difficult, however, with CT this is not the case.”

 


HL Assurance Top Insurance Companies in Singapore

Insurance Company

HL Assurance

About HL Assurance, a part of the esteemed Hong Leong Group, operates as a licensed general direct insurer in Singapore. With a rich heritage and a wide range of financial services, HL Assurance is committed to delivering innovative insurance solutions to meet the diverse needs of its customers.
  • Diverse Business Interests: Part of Hong Leong Group, known for its diversified businesses and global presence.
  • Comprehensive Insurance Solutions: Offers a wide range of personal and commercial insurance products to meet varied needs.
  • Ethical Business Practices: Adheres strictly to its core values, including quality, innovation, and integrity.
  • Customer-Centric Approach: Focused on providing high-quality goods and services at affordable prices.
  • Innovative and Responsive: Continuously seeks to improve and adapt to changing customer demands and market conditions.
Speciality
  • Personal Insurance: Provides a variety of personal insurance products such as car, travel, and critical illness insurance.
  • Commercial Insurance: Offers tailored solutions for businesses, including property, casualty, and engineering insurance.
  • Innovative Products: Continuously introduces new and relevant insurance products to meet the changing needs of individuals and businesses.
  • Customer Support: Dedicated to offering exceptional customer service and support.
Contacts

 

Address: 11 Keppel Road, #11-01 Abi Plaza, Singapore 089057

Tel: (65) 6702 0202

Website: https://www.hlas.com.sg/

Email: service@hlas.com.sg

Review 1 “Is a good experience as it was my first time bought my car insurance online. The premium offered was very reasonable with good coverage. Your staff was very good in explaining the term and condition of the policy. With this pleasant experience I did not hesitate to recommend my family and friends to buy the insurance policy with your Insurance Company.”
Review 2 “After many years of switching motor insurance with different insurer to enjoy the lowest premium, I find myself going back to HL Assurance due to the fabulous service. In many occasions, the customer service officers has been extremely polite and patient in furnishing information I need. Their mannerism and professionalism make me returns to them and even introducing my husband to explore HL Assurance for his vehicle..”
Review 3 “It was my first time buying my car insurance online and had a good experience. The premium offered was very reasonable with good coverage. Hl Assurance staff was very good in explaining the term and condition of the policy. With this pleasant experience I did not hesitate to recommend my family and friends to buy the insurance policy with your company.”

 


Editor’s Note:

While every precaution has been made to ensure the accuracy and fairness of this listing, we acknowledge that they may be inaccuracies. Therefore, we urge you to contact the service provider above for the correct information and/or contact us with the correct information.

If you are a service provider and wish to be featured in this listing (MediaOne reviews are read by hundreds of thousands of Singaporeans), please contact us at enquiry@mm.com.sg. There is no charge! Please allow us up to 3 working days to review before adjusting the information or including your entry.

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About the Author

Tom Koh

Tom is the CEO and Principal Consultant of MediaOne, a leading digital marketing agency. He has consulted for MNCs like Canon, Maybank, Capitaland, SingTel, ST Engineering, WWF, Cambridge University, as well as Government organisations like Enterprise Singapore, Ministry of Law, National Galleries, NTUC, e2i, SingHealth. His articles are published and referenced in CNA, Straits Times, MoneyFM, Financial Times, Yahoo! Finance, Hubspot, Zendesk, CIO Advisor.

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