Business owners should learn to cultivate a workplace that values time. You cannot be handling everything, including the small day-to-day HR (Human Resource) tasks.
So, why not hire an HR consultant to ease you the burden or step in when you do not have the expertise to handle your continually-needed HR functions?
There are so many ways your business could benefit from the experience and expertise of an HR consultant. The key one being you do not have to set up an HR department or pay anyone a full-time salary to enjoy the services.
Please note: the salary of an experienced HR consultant in Singapore now runs from $74 to $220K, plus lots of other benefits for an HR Director.
Who’s an HR Consultant?
HR consultants are the professionals you hire outside your business or organisation to help you solve or meet HR-related needs of your business. Businesses hire them to provide high-level recommendations and solutions to their management teams.
The Duties of an HR Consultant
Here are the duties of an HR consultant:
- Develops HR procedures and policies
- Trains employees and helps them grow
The Supreme HR Advisory
|About||At the Supreme HR Advisory, they pride themselves as a vibrant recruitment agency with solid understanding of the Southeast Asia workforce. They are an energized, dedicated team employing innovative approaches to connect job candidates and employers. Their extensive experience in the region allows you invest trust in them to deliver best HR recruitment practices and HR consultancy services.|
|Services||Local Staffing Services, Temporary Job Placement, Executive Search, Employment Pass Application Services, Contract Staff & Payroll Management|
|Address||3 Shenton Way, #09-09/09A, Singapore 068805|
|Telephones||+65 6385 8850|
|Reviews||I’m very happy to engage this agency. i got job offer within day even this pandemic situation. i so much thankful to The Supreme HR Advisory, especially Miss. Juanna Ng, she was very patient to guide and very much help me to got this job. Once again thanks to Miss. Juanna Ng & The Supreme Hr Team.|
JobPlus Employment Agency
|About||Founded in 2003, JobPlus has dedicated itself to providing a staffing link between employers and job seekers to successfully match each of these parties with the perfect job fit.|
|Services||· HR Consultancy Services |
· Local Staffing Services
· Work Pass application
· Payroll Management Services
· Executive Search
|Address||151 Chin Swee Road, #14-05 Manhattan House, Singapore 169876|
|Telephones||(65) 6733 9388|
|Reviews||“This is a good recruitment agency.”|
|About||Intellect is one of the most trusted and reliable job recruitment agencies in Singapore, specialising in application development, talent acquisition, and training. The agency has served many multinational Corporations, and small-to-medium-sized businesses from Singapore, Vietnam, Thailand, Brunei, and other parts of the world.|
|Services||· Head Hunting |
· Professional Services
· Extended Arm
· Tech Consultancy
|Address||51 Anson Road, #05-51 Anson Centre, Singapore 079904|
|Telephones||(65) 6222 9011|
|Reviews||“Excellent service. Recruiters are very professional and helpful. Thanks, intellect minds for your support.”|
|About||HR Connectus was started more than two decades ago. It consists of a team of dedicated HR professionals offering a diverse range of HR services, including HR consultation, Payroll, Recruitment, and so forth.|
|Services||· Recruitment |
· Work pass
· Time Attendance
|Address||10 Anson Road, #10-11 International Plaza, Singapore 079903|
|Telephones||(65) 9177 2563|
|Reviews||“Candy is very professional and gave us timely advice on our payroll issues and even came to our service after working hours.”|
|About||Achieve Group is an award-winning HR outsourcing firm first established in 1990. The agency bills itself as an outsourcing partner of choice for both local and multinational corporations in the whole of the Asia Pacific region.|
|Services||· Payroll Outsourcing |
· Technology Recruitment
· Managed Service
· Executive Search
|Address||10 Eunos Road 8, #12-08 & 12-09 Singapore Post Centre, Singapore 408600|
|Telephones||(65) 6323 0050|
|Reviews||“Personalised services offered to candidates. Fun Working Environment. Love it!”|
Good Job Creation
|About||Good Job Creations operates as a job matching site. What happens is that experienced HR consultants try to match businesses with candidates that match their job specifications and qualifications. They also provide useful job information to fresh graduates that have yet to gain much-needed experience in the job field.|
|Services||· Translation Services |
· Recruitment Services
· Employment Visa Support Services
· Contract and Staffing
|Address||238A Thomson Road, #12-08/10, Novena Square Tower A, Singapore 307684|
|Telephones||(65) 6258 8051|
|Clients||· Tohtonku |
· Leeden Nox
· Le Champ
· Tokio Marine Insurance
|Reviews||“Very good experience with Mr. Leonard and Kane of Good Job Creations. Thank you!”|
|About||Attracting and retaining top talent has never been easy for HR professionals. Liberte understands the woes that businesses go through to find the right team of workers, and have as such, made it their mission to advise them on how they can align their internal policies with the industry’s best practises.|
|Services||· Payroll Outsourcing |
· HR Consulting
· Employment Pass
· Leave Claims
|Address||160 Robinson Road, #04-09 SBF Centre, Singapore 068914|
|Telephones||(65) 6909 2084|
|About||Asia-Link is one of the leading providers of HR solutions, specialised in HR recruitment, consulting, and management services. The company was established in 1994 and has had the privilege of serving a wide range of clientele, including multinational corporations, entrepreneur-led organisations, statutory boards, government, as well as small and medium-sized businesses in Singapore and the whole of Asia-Pacific region.|
|Services||· HR Outsourcing |
· Foreign Placement
· HR Management
· Local Placement
· HR Consulting
|Address||21 Moonstone, #08-03 Poh Leng Building, Singapore 328462|
|Telephones||(65) 6337 2309|
|About||Sg Placement’s work is to help you simplify the recruitment process. They’re able to achieve this by offering HR recruitment and consultation services that are friendly, personal, and convenient for both the employer and job seeker.|
|Services||· Contract Placement |
· Payroll Outsourcing
· Permanent Placement
|Address||2 Kallang Pudding Road, #05-11 Mactech Building, Singapore 349307|
|Telephones||(65) 6837 2336|
|Clients||· Fugro |
· Ready Software
· Bank of India
|About||Founded in 2 000, People Search has grown to be one of the leading providers of HR services in Asia. People Search stands out because they try to work alongside their clients every step of the way in ensuring that they only deliver the best-tailored HR consultation services.|
|Services||· Financial Services |
· Human resource
· Finance and accounting
· High Tech
· Supply Chain and Logistics
|Address||391A Orchard Road, #17-08 Ngee Ann City Tower A, Singapore 238873|
|Telephones||(65) 6738 6228|
|Reviews||“Kenny is very professional and pro-active. Have dealt with many recruiters, and this was one of the more positive experiences.”|
Singapore Prestige Corporate Services
|About||Singapore prestige Corporation Services is a Singapore-based HR firm offering a range of HR services to start-ups and SMEs. They’re a favourite choice for many businesses and organisations because they provide tailor-made HR services that are specifically designed to suit their unique needs and requirements.|
|Services||· Accounting Services |
· Virtual Office Service
· Human Resource
|Address||60 Paya Lebar Road, #10-09 Paya Lebar Square, Singapore 409051|
|Telephones||(65) 8533 3906|
|About||Multiway Employment is a one-stop HR solution for both local and international businesses. They’re a legalised and highly professional recruitment and HR consultancy firm in Singapore.|
|Services||· Work Pass Renewal |
· Bank Account Opening for Workers
· Work pass Application
· Airport Pick up and Medical Checkup
· Work Pass Collection and Delivery
|Address||21 Woodland Close, #04-27 Primz Bizhub, Singapore 737854|
|Telephones||(65) 8655 2956|
|Reviews||“Thanks So much for the help! A most helpful recruitment agency in Singapore.”|
|About||So many recruitment agencies working across a diverse range of industries have been accused of misconduct or not being professional enough while handling their business. Kelly is among the few agencies that have managed to garner positive reviews for being professional and committed to matching businesses with the most suited human resources. They have had the privilege of serving a broad spectrum of industries, including sales, IT, healthcare, and engineering.|
|Services||· Sales and Marketing |
· Human Resource
· Banking and Financial services
· Information Technology
· Exhibitions and Promotions
|Address||8 Marina view, #11-01 Asia Square Tower 1, Singapore 018960|
|Telephones||(65) 6709 3388|
|Reviews||“Compared to other recruiting firms, I could say this is a reputable one. Based on experience, they were very responsive to calls and emails.”|
|About||Align Group is a people consulting agency that partners with business enterprises in implementing effective people solutions. They’re able to achieve this by combining their knowledge of positive psychology, human resources, and people analytics.|
|Services||· Employer Branding |
· People Management
· Compliance and Risk Management
· Workplace Management and Engagement
|Address||73 Circular Road, #03-01, Singapore 049427|
|Telephones||(65) 6222 5224|
|Clients||· Scanteak |
· Pazion Group
· D’Elegance International
|About||Capita is a well-known staffing and recruitment agency in Singapore. Founded in 2010, the agency consists of a team of staffing and recruitment experts that have dedicated themselves to handling the HR needs of both local and international businesses.|
|Services||· Banking and Financial Services |
· Engineering and Technical
· Business Support
|Address||8 Marina View, #11-01 Asia square Tower, Singapore 018960|
|Telephones||(65) 6318 9600|
|Reviews||“Thank you, Ziqian Lim for the professional service in terms of providing me a short-term job.”|
|About||Adge has one of the most dynamic groups of HR consultants dedicated to helping businesses or organisations in Singapore with their unique HR needs. Whether it’s employee counselling, talent development, or any other HR-related solutions, Adge got you covered.|
|Services||· HR Consultancy and Solutions |
· Talent Recruitment
|Address||6 Raffles Quay, #15-00, Singapore 048580|
|Telephones||(65) 6430 9773|
|About||Rikvin is a daughter company to the larger InCorp Group, a leading corporate solution in Singapore with presences in different countries. The company serves thousands of clients from other parts of the world. Started in 2015, Rikvin operates as a one-stop HR solution for businesses looking to expand their operations or set their first office in Singapore and other countries.|
|Services||· Taxation |
· HR Outsourcing
· Corp Secretary
|Address||30 Cecil Street, #19-08 Prudential Tower, Singapore 049712|
|Telephones||(66) 6320 1888|
|Clients||· Funding Societies |
· Aloha Technologies
· The Executive Centre
|About||Manpower is a well-known recruitment agency operating under the Manpower Group. They have offices in more than 80 countries and serve a diverse range of industries. Their primary position is IT, but they also have positions in energy, gas, oil, healthcare, banking, and real-estate manufacturing, as well.|
|Services||· Hr Consultancy |
· Payroll Outsourcing
· Permanent Recruitment
· Event Recruitment
|Address||1 Wallich Street, #09-02 Guoco Tower, Singapore 078881|
|Telephones||(65) 6232 8811|
|About||Payroll offers businesses a chance to focus on their core business and leave their payroll and HR needs to them.|
|Services||· Managed Payroll |
· HR Compliance Review
· HR Work Pass Management
· Tax Filling
· Managed Claim
|Address||8 Wilkie Road, #03-08 Wilkie Wedge, Singapore 228095|
|Telephones||(65) 6336 0600|
|Clients||· FEG |
· Trust Capital
|Reviews||“Been using Payday! SaaS, for quite a while, the system is affordable for small businesses like mine. The best part so far is their system announcement; I enjoy receiving important updates such as statutory changes, COVID-19 updates, funding updates without going to different sources.”|
|About||Tekmedia is a Singapore-based staffing solution specialised in HR Management, Manpower Recruitment, Visual Merchandising, Product & Sales Training, among other things.|
|Services||· Human Resource Management |
· Visual Merchandising
· Manpower Recruitment
· Product and Sales Training
· Event Management
|Address||101 Lor 23 Geylang, #07-02 Prosper House, Singapore 388399|
|Telephones||(65) 6732 4507|
|Clients||· Dell |
· Fuji Xerox
JAC Recruitment Group
|About||JAC Recruitment is a Japan-based recruitment agency with offices in many parts of the world, including Singapore. Their services occur in three segments. The first one being where they introduce their candidates to recruiting companies. They also publish available jobs, and lastly is where they try to strengthen the applicants seeking jobs overseas.|
|Services||· Banking and Finance |
· Human Resource and Office Support
· Accounting and Finance
· IT and Telecoms
|Address||1 Raffles Place, #10-00 One Raffles Place, Tower 1, Singapore 048618|
|Telephones||(65) 6224 6864|
|Reviews||“They are very helpful.”|
Why Use an HR Consultancy?
Companies hire HR consultants for two main reasons. The first one is when they do not wish to set up an internal HR department or support to help them find the right talent or labour force for some of their projects. In such a situation, a company may be forced to look outside for some professional guidance.
The second one is when a company wants to get an outside view on a particular challenge or project. Outsourcing the HR consultancy services to a third party is a great way to address an actual problem without entangling yourself up in internal organisational politics or any other issue that may stand in the way of objective decision-making.
More Reasons to Hire an HR Consultant
- No learning curve – It’s not like hiring a new employee; an HR consultant hits the ground running.
- They offer tested solutions that they gained through best practises, laws, and experience.
- Their solutions are flexible and customised as per the needs you have—nothing like one-size-fits-all solutions.
- They offer fresh perspectives. They’ll look into your situation and advise you without passing any clouded judgement.
- They’ll help you increase productivity, which translates to more profitability and reduced risks for you.
- You have a team that has your back and whose work is to ensure you have your peace of mind.
- They’ll ease you the trouble of handling all the paperwork associated with onboarding
- They’ll help you find the most fitting candidate for the job. You need them to grow your team and increase the number of customers you can serve
- They’ll reduce the amount of time it takes to screen different candidates to find the right fit.
HR functions consist of a team of employees that lack the training and expertise that a human resource consultant brings to the table. These employees are usually an added burden time to your business, plus recruiting them takes away the time that you could have used to grow and manage your business.
As your business grows and approaches a critical number of employees (11, 15, 50, and above), outsourcing the services of an HR consultant can help you cut costs, defray risks, and increase compliance. That alone is enough reason for you to call in an HR expert.
How an HR Consultant Will Help You
An HR consultant will help you improve performance reviews, goal setting, process tracking, and benefits management. This is especially the case for small business firms that need occasional guidance and help in hiring as their business grows.
Here are a few ways an HR consultant will help you:
Minimise Risks: an HR consultant will help you understand and plan for regulatory or legislation changes.
They’ll save you time: They cut off HR administrative tasks from your to-do-list, which saves you huge chunks of time.
Provide Expertise: You get to enjoy the services of specialised HR experts, without incurring salary expenses.
Attract Top Talent: You need the services of an HR consultant to attract top talent. They can spot great talent when they see one. They know how to vet candidates and narrow down their searches to a selected group of the most qualified candidates.
Anyone can offer off-the-shelf HR solutions. A simple Google search will reveal lots of how-to guides that can literally take you through everything. The problem is that you won’t have the experience and expertise that an HR consultant brings to the table.
5 Things to Consider when Hiring an HR Consultant
Never hire any HR firm without first vetting them thoroughly. Here are five things to consider to ensure you choose the right agency:
Their Experience Matters
Let no one convince you otherwise. An experienced HR consultant understands the whole process better. They also understand what’s expected of them and how to draw you closer to your business goals. Don’t ask a consultant about how long they’ve been in business. Instead, look at their track record and make sure they have the necessary niche experience in your particular industry.
Find Details of their Past Projects
Look around for the type of projects the HR consultant has handled in the past. What did they manage to achieve?
Don’t just end there. Ask them for client references – or any client that’s willing to vouch for them. Use this opportunity to find out more about the agency and to gauge their capabilities.
Find Out About their Area of Expertise
Each agency has a specific area that they excel at. Any agency that purports to be a jack of all trades should be approached with caution. The point is to first identify your HR needs and then proceed to find a consultant that’s closest to the expectations you have.
Find out How Updated they Are
The HR consultant you hire must understand the latest trends in their line of services. They must be well-acquainted with the latest HR practises, and development. You can start by finding out what’s happening in the industry and make sure the agency is applying some of these practises.
There’s nothing wrong with setting realistic expectations or goals to gauge the agency’s level of commitment to the assigned task. Keep in mind that successful consultants are always in mind. They’ll be juggling multiple projects at a go. You have to set your expectation early on and have them match your standards and deliver your project on time.
What Else? Top Skills Your HR Consultant Must Have
Time Management Skills: Your HR consultant will be juggling multiple projects at once. They’ll, therefore, need effective time management to ensure that they’re able to complete every single one of their assigned tasks on time and with the efficiency it deserves.
Outstanding Communication Skills: Your HR consultant will be communicating with people across designations and seniorities. How they communicate with them matters a great deal.
Human Resource Management Skills: The HR consultant must have the expertise and skillset to manage, train, and retain the employees in your organisation.
Mentoring and Motivational Skills: The role of an HR consultant demands that they keep the interaction that they have with employees and management team warm. They’re to help them address their concerns and motivate them well enough to be the best versions of themselves.
Best Practises of an HR Consultancy Firm
After you choose an HR consultancy firm, you can get back to work and start working. However, the best way to move forward is to ensure you understand what a strong HR firm looks like. This is a critical moment if you’re a smaller business with an existing human resource department or well-defined HR policies.
After you’ve understood what a strong HR consultancy firm looks like, it will be a lot easier for you to determine how to best work with them.
To understand these processes, here are some of the best practises to expect from your HR firm:
They’re mission-driven and take a project-based approach: Although the priorities of an HR consultant are shaped by their overarching priorities, their strategies tend to vary from campaign to campaign. So, while an HR consultancy firm is guided by its core mission, it should be able to adapt its strategies to changing business projects.
Communication is Their Top Priority: There’s something endearing about working with a consultant that understands the value of communication. The unique pressure of the HR department and the campaign-driven approach businesses use means everyone will be in a better position to perform when there’s an open line of communication between all the parties involved.
Takes an Assertive Approach when Recruiting: Since everyone is after top talents, don’t expect to have an easy time recruiting them. For this, you want to take a more assertive and strategic approach when recruiting new staff members.
Anticipate Changes and Hardship: Leadership changes, tight budgets, and shifts in your funding sources will all throw a wrench into your business strategies. You can, however, condense the risk by planning effectively. For instance, you could develop emergency fundraising and executive succession plans.
How to Hire an HR Consultant
Here are the basics steps to follow when hiring an HR consultant in Singapore:
Step 1: Examine Your Goals and Needs
Think about why your business needs an HR consultant in the first place. What do you wish to accomplish by hiring one?
The odds are good that your reasons may fit one of the following general situations:
- When your business is going through a transitional period, it’s experiencing rapid growth or is in the process of changing its leadership.
- Your business is experiencing recruitment or retention issues. HR usually makes the best line of defence when experiencing this.
- Your business needs to build its first human resource processes. When starting, you might not have seen the need to develop a solid human resource department, processes, and policies – mostly due to a fairly tight budget or because you were focusing on growing your business up to a certain level.
- When your business is affected by outside forces. These are situations and events that are out of your organisation’s control. Revising and improving your current HR strategy may be a great way to motivate your employees and keep them engaged in times of instability.
Defining your business goals will help you identify the right HR consultancy and even streamline their job processes later on.
Step 2: Meet Your Organisation’s Board and Discuss the Key Guidelines
Unless you’re a sole trader, the process of hiring an HR consultant isn’t a one-person show. You have to consult with your entire leadership team and make sure you’re on the same page. Be sure to discuss with all the board members and make sure everyone is in comport with the need to hire an HR consultant.
You’re doing all this to prevent confusion or any form of pushback in the future.
During the meeting, it’s a great idea to outline the essential guidelines you’ll use to find the right HR consultant. In the guideline, be sure to include the general budget, the maximum cost you’ll incur, the target start date, and the estimated time frame for the engagement.
Lay down all these guidelines before focusing on your research.
Step 3: Build a Hiring Team
Again, the process of hiring an HR consultant is not a one-person show. You have to get some perspective on potential HR consultants before settling on the best fit.
What many organisations do is create a hiring team or a committee that will be focusing on this role.
Creating a hiring team also allows you to delegate tasks. For instance, you can ask a few of the members to research the candidates or review the proposals.
Your team should consist of both leaders and regular staff members, particularly those who’ll be directly working with the HR consultant. If your plan is to have the HR consultant help you set your first HR consultant, then be sure to include a key staff member who’ll be leading your future HR tasks.
Step 4: Do Some Preliminary Research
Start by searching top HR consultants in Singapore. The internet is the right place to start with when looking for the best consultants in the country and their key specialties.
Not all HR Consultants specialise. So, you want to determine in advance if you’d like to partner with a consultancy that’s primarily specialised in a particular field or of you’ll want one that’s more generalistic.
You’re also allowed to reach out to other businesses and staff members and ask them for some recommendations and insights. If you happen to know anyone who’s worked with a particular HR consultancy, then be sure to ask them if they enjoyed their services or what was their experiences with them.
Step 5: Draft your RFP
An RFP is an effective way to communicate your business needs and goals. It also allows you to reach out to each HR consultancy and ask for their proposal in a fully standardised and easy-to-digest format.
The RFP you write will always vary depending on your unique situation.
An RFP Template for Hiring an HR Consultant:
- A short description of your business and mission
- Your description of HR needs, including the exact services you’re hiring for
- The HR guidelines and policies that you or the entire board came up with
- The expected outcome. What do you hope to gain from the whole process?
- Any question you have regarding the background or approach used by the HR consultant
- Any additional information that you think might help the consultancy to understand your situation better
Essentially, your HR RFP should highlight all your HR needs in a manner that’s understandable to all. The more direct and focused your RFP is, the more useful your proposal will be to those who read it.
Step 6: Reach out to the Top Contenders.
After narrowing down your list of shortlisted candidates to a small selection, you have to make a point to reach out to them. You can start by introducing your business and requesting more information about what they do. Remember to also ask for references.
If you’re interested in receiving a proposal from them, then you’ll have to send them the RFP that you had earlier on written. After the consultants send you their proposals, you can narrow down your selection further, preferably to two or three consultants.
Step 7: Choose Your Consultants and Get Started
At this point, you should at least have some idea of who to work with. After reviewing the proposals that the agencies sent to you, you can proceed to choose a consultant.
Work you need to do is hold a discussion with your team to find out which consultant suits your business or organisation best.
Remember, the consultancy you choose will be working as your strategic partner, not just an outside expert. They’re not here just to fix your problems and hit the door.
To make the most of out the engagement you have with the HR firm, your business should be equipped with all the right questions and be prepared to learn from the consultant’s insights.
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