Top Digital Transformation Service Providers in Singapore

What is Digital Transformation?

A foundational step towards grasping the fields that are influenced and detecting what the impact of digital transformation on your business could be, is to comprehend the specific ways this alters the mode you manage the enterprise and communicate with your clients, your co-workers and partners.

Hence, 3 foundations shine through:

1- Customer Experience Digital Transformation

An instance that has already been established is the customer who queries the retailer inside a physical store if he can discount some items because the customer has just viewed on the internet that the competitor shop sells the products lower-priced.

Hence, sales venues, modes to advertise products or services and draw and engage clients, points of communication, language and even prices and product and service features are enhanced by digital transformation, as the public, gradually, becomes immersed in the virtual dimension and experiences great fulfilment inside virtual havens.

2- Operational Process Transformation

This is another point that most overlook. Digital transformation is not just about offering an improved customer experience through virtual shopping channels and real-time customer service, integrated with social networks. Process modeling should be able to deliver exponential value at every level of the chain, and this can be accomplished through an improved flow of information, collaboration and teamwork, elements in which digital transformation can help in a very pragmatic and forthright manner.

3- Business Model Transformation

The aggregation of the dual foundations above could assist in shifting focus to enterprise framework transformation, not merely in the mode of transforming the actual method in which your organization manufactures and transfers value to the market but eventually affects countermoves competitors could leverage in the virtual universe, using digital transformation to engage.

An entire vehicle GPS industry was effectively decimated with Waze, and the hospitality and urban transport sectors were greatly decimated by innovations such as AirBnB and Uber.

6 digital transformation agents

Amidst the prevalently used technologies in digital transformation, one could mention:

1- Social Media

The utilization of social media in a far more inclusive manner than simply transferring content pertinent to your audience, but, for instance, monitoring client correspondence to detect trends, preferences and even react to emergencies more promptly.

2- Cloud Computing

Now prevalently utilized by multiple enterprise and the mass population, especially with the application of SaaS applications (software sold as pay-as-you-go services), this technology is necessary to advance greater collaboration and team work.

3- Remote access and mobility

Wherever a collaborator, customer, vendor or partner is, they may correspond with your enterprise by possessing a mobile device and an internet connection.

4- Big Data

Probably the most intricate digital transformation factor, it should not be underestimated. There now exist Big Data solutions with Freemium and paid subscription frameworks on the market.

5- Internet of Things

Alternatively termed as IoT (Internet of Things), it includes a host of devices that have embedded technology, such as sensors, buttons, etc. that have capacity to connect in the cloud and transmitting data and events.

6- Artificial Intelligence

Artificial Intelligence is the capacity of a machine or software to grow human-like thinking, including the capacity to determine metrics, experiment, perceive, and make decisions intelligently.

Self-guided cars, cognitive computing, chatbots and many others are examples of the current application of this technology.

Activators of digital transformation

A survey performed by the site Digital Transformation, has revealed a lot of important data about the future of this fashion in companies. But, at this point, we will now concentrate on one essential idea: mobilizers of digital transformation.

These include:

Agile Methodology
API Management
DevOps
Identity-centric Security
Let us explore some more about each of them:

Agile Methodology

These methodologies come from the agile manifesto and complement, supplement well with digital transformation in terms of their core agenda to manufacture products and services that deliver precisely the value that customers desire.

They achieve this in an exponential manner, through adaptations that ensure that with every fresh performance issued, it is tested, approved, only then proceeding with further enhancement.

API Management

APIs are Internet protocols that permit the communication and transfer of data between distinct cloud-based tools.

When these APIs are “open,” this permits unaffiliated developers, or even large enterprises, to amalgamate their solutions with those of separate companies, develop automated schedules, fresh business visions, and particular enhanced productivity for enterprises.

DevOps

Essentially, it involves consolidating the development teams with the alternative company IT professionals, offering greater quality and expediency in the deliveries, in addition to gathering safer and more accurate data.

Identity-centric Security

A solution customized to offer better security in the function of applications and tools and in the more accurate transfer of information gathering.

To apply it, users need to assume identification in varied styles and through in excess of single contact points.

Including these 4 mobilizers, digital transformation may advance more expediently and safely, but, few companies are sufficiently acquainted with these technologies, as shown in the statistics presented in a survey and based on data from Coleman Parkers Research:

In summary, merely 56% of organizations regard themselves as actual advanced Agile users, 39% DevOps, and 37% APIs. Only identity-centric security has more satisfactory numbers: 64%.

By 2020, the customer experience will transcend price and product as the key distinction of the brand. 86% of customers will pay more to procure an enhanced experience.

Productivity Solutions Grants for Digital Transformation, Singapore (PSG Grants Up to 80% Funding)

The Productivity Solutions Grant (PSG) was introduced by Enterprise Singapore to support and encourage Small Medium Enterprises (SMEs) in Singapore to adopt IT solutions for enhancing business processes. The PSG Grants are further enhanced as announced at Supplementary Budget 2020 to fund up to 80% for IT solutions and equipment. SMEs are strongly encourage to kick-start digitalisation for their business with PSG support and funding, such as Xero Accounting System Grant Singapore to help with productivity solutions grants for accounting software. This will be especially helpful for SMEs in Singapore as PSG grants for accounting will make available Xero for SMEs in Singapore.

Editor’s Note:

While every precaution has been made to ensure the accuracy and fairness of this listing, we acknowledge that they may be inaccuracies. Therefore, we urge you to contact the service provider above for the correct information and/or contact us with the correct information.

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