What is Digital Transformation?
A foundational step towards grasping the fields that are influenced and detecting what the impact of digital transformation on your business could be, is to comprehend the specific ways this alters the mode you manage the enterprise and communicate with your clients, your co-workers and partners.
Hence, 3 foundations shine through:
1- Customer Experience Digital Transformation
An instance that has already been established is the customer who queries the retailer inside a physical store if he can discount some items because the customer has just viewed on the internet that the competitor shop sells the products lower-priced.
Hence, sales venues, modes to advertise products or services and draw and engage clients, points of communication, language and even prices and product and service features are enhanced by digital transformation, as the public, gradually, becomes immersed in the virtual dimension and experiences great fulfilment inside virtual havens.
2- Operational Process Transformation
This is another point that most overlook. Digital transformation is not just about offering an improved customer experience through virtual shopping channels and real-time customer service, integrated with social networks. Process modeling should be able to deliver exponential value at every level of the chain, and this can be accomplished through an improved flow of information, collaboration and teamwork, elements in which digital transformation can help in a very pragmatic and forthright manner.
3- Business Model Transformation
The aggregation of the dual foundations above could assist in shifting focus to enterprise framework transformation, not merely in the mode of transforming the actual method in which your organization manufactures and transfers value to the market but eventually affects countermoves competitors could leverage in the virtual universe, using digital transformation to engage.
An entire vehicle GPS industry was effectively decimated with Waze, and the hospitality and urban transport sectors were greatly decimated by innovations such as AirBnB and Uber.
Digital Transformation Provider |
r3 |
| Specialty | R3 is an enterprise software firm that is pioneering digital industry transformation. They deliver purpose-built distributed ledger technology for all types of businesses in all industries. Developed in collaboration with their ecosystem of more than 350 institutions, their enterprise blockchain platform Corda is transforming entire industries by digitalizing the processes.
Services: Corda, open-source blockchain platform, blockchain applications, smart contracts, blockchain ecosystem |
| Pricing | Request a quotation:social@r3.com |
| Website | http://r3.com/ |
| Address | 18 Robinson Road, Level 14-02 Singapore, 048547 |
| Email contact | social@r3.com |
| Operating Hours | 9 am to 6 pm |
Digital Transformation Provider |
SQL View |
| Specialty | SQL View was founded in 1992 to serve the Singapore Gov and Public sector. It has always been in SQL View’s DNA to go the uncharted grounds. KRIS Document Management System, their Flag Ship product is a Christopher Columbus kind of product. They founded digital signing of documents for authentication.
Services: Document Management System, secure repository, Data security, Digital signature, Buildfolio Facility Management System |
| Pricing | Request a quotation:marketing@sqlview.com |
| Website | https://www.sqlview.com.sg/ |
| Address | 60 Kaki Bukit Place #03-14 Eunos Techpark S415979 |
| Telephone | +65 9459 6081 |
| Operating Hours | 9 am to 6 pm |
Digital Transformation Provider |
Protiviti |
| Specialty | Evolving needs and customer expectations challenge even the agile organizations to keep up in the Digital Age. To survive, organizations must constantly innovate and transform. Protiviti helps organizations think differently – from digital strategy and stakeholder alignment, to solution design and implementation, our experts instill a culture of innovation and agility.
Services: Strategy and Business Case Definition, Customer Experience, Culture, Skills & Capabilities, Transformation Program Definition, Transformation Program Execution |
| Pricing | Request a quotation: singapore@protiviti.com |
| Website | http://www.protiviti.com/ |
| Address | 9 Raffles Place #40-02 Republic Plaza Singapore, Singapore 048619 |
| Telephone | +65-6220 6066 |
| Operating Hours | 8 am to 6 pm |
Digital Transformation Provider |
ATD Consulting |
| Specialty | They are one of the Pioneers in digital business-driven EA. They have a proven track record of implementing Digital EA initiatives for both public and private organizations throughout their digital transformation journey. Their clients have been awarded with the prestigious The Open Group EA Award in 2018/2019, mapping digital enterprise.
Services: digital business-driven EA, Digital EA, Digital Enterprise Map, digital ecosystem, digital transformation |
| Pricing | Request a quotation: nfo@atdsolution.com |
| Website | http://www.atdsolution.com/ |
| Address | 1 Irving Pl, #05-05 The Commerze@Irving, Singapore 369546 |
| Telephone | +65-6386 0331 |
| Operating Hours | 9 am to 6 pm |
Digital Transformation Provider |
Xperience by Kentico |
| Specialty | Create engaging experiences and grow your business faster with a seamless digital experience platform that combines content management, digital marketing, and commerce. Provide customers with a differentiated shopping experience, so they keep coming back. Create product catalogues. Capture data about your customers and gain actionable insights to create personalized experiences.
Services: arketing automation, digital communication, digital marketing, content management, future-proof web framework |
| Pricing | Request a quotation:info@kentico.com |
| Website | https://xperience.io/ |
| Address | Kentico software s.r.o. Nové sady 996/25 602 00 Brno Czech Republic |
| Telephone | +65 3123 7373 |
| Operating Hours | 24/7 |
Digital Transformation Provider |
PWC |
| Specialty | With so many digital possibilities, they help organizations and industries reimagine doing business in the new normal. This results in outcome-driven transformation powered by the combination of digital strategy, data, automation, cybersecurity, a digitally upskilled workforce, and other connected areas of expertise. They are harnessing power of people, processes, technology.
Services: Digital transformation, Digital strategy, Data, Automation, Cybersecurity, Digitally upskilled workforce |
| Pricing | Request a quotation: emma.thorogood@uk.pwc.com |
| Website | https://www.pwc.com/sg/ |
| Address | 7 Straits View, Marina One, Singapore 018936 |
| Telephone |
+65-6236 3388
|
| Operating Hours | 8.30 am to 5.30 pm |
Digital Transformation Provider |
Dell Technologies |
| Specialty | The pandemic forced business to digitally transform, over months, in ways that would normally have taken years. Dell has pre-empted the future, and the organizations that are accelerating their digital transformation now will be poised for success in the Data Era that is unfolding before our eyes, stated Dell’s CEO. Services: Digital transformation, IT strategy, Reinvented digital experiences, cloud solutions, data solutions |
| Pricing | Request a quotation:HSB_Online_Req_APCC@Dell.com |
| Website | https://www1.ap.dell.com/ |
| Address | 2 International Business Park Rd, #01-34 The Strategy, Singapore 609930 |
| Telephone | 1800-394-7426 |
| Operating Hours | 9 am to 6 pm |
Digital Transformation Provider |
IBM |
| Specialty | Drive resiliency and business transformation with IBM. Engage customers with smarter experiences. Harness core business applications as the backbone of a smarter business. A digitized business builds a resilient supply chain to manage volatility and deliver value to customers, even in the face of disruption. Deliver on more customer promises.
Services: Digital transformation, smarter business, Smarter Supply Chains, AI, automation |
| Pricing | Request a quotation: direct@sg.ibm.com |
| Website | https://www.ibm.com/sg-en |
| Address | 9 Changi Business Park Central 1 The IBM Place Singapore 486048 |
| Telephone | 1800 3172 782 |
| Operating Hours | 24/7 |
Digital Transformation Provider |
Sleek Digital |
| Specialty | In SleekDigital, Digital Transformation Consultation is when their digital consultants assess a company or an organization of their processes, then propose revolutionary solutions to the business, followed by a non-obligation development work to integrate the proposals. The deliverables of Digital Transformation Consultation are reports stating all current processes and systems. Services: App Development Singapore, Custom ERP System, Digital Transformation, SleekDigital Digital Consultancy, WeChat Mini Program |
| Pricing | Request a quotation:lester@sleekdigital.sg |
| Website | https://www.sleekdigital.sg/ |
| Address | 5008 Ang Mo Kio Ave 5, TechPlace II, Singapore 569874 |
| Telephone | +65- 8833 0022 |
| Operating Hours | 9 am to 6 pm |
Digital Transformation Provider |
Iron Mountain |
| Specialty | Transform to an agile and digitally mature environment that addresses your changing business needs. Whether you need to optimise existing IT infrastructure, or navigate complexities of hybrid physical/ digital world, Iron Mountain can help. With their services, you gain agile, scalable, and more efficient ways to address changing business demands. Services: Document imaging, Iron cloud data management, Machine learning analytics platform, restoration, workflow automation |
| Pricing | Request a quotation: imsg_sales@ironmountain.com |
| Website | https://www.ironmountain.com.sg/ |
| Address | 26 Chin Bee Drive, Singapore 619869 |
| Telephone | +65-62625622 |
| Operating Hours | 24/7 |
Digital Transformation Provider |
Yokagawa |
| Specialty | Digital Transformation (DX) is the novel use of digital technology to accelerate business strategy. It is about the application of digital technologies to empower people, optimize processes, automate systems. Digital transformation applied to production and manufacturing is what Yokogawa calls: Smart Manufacturing. Smart manufacturing is applying digital technologies to manufacturing.
Services: Digital Transformation, Smart Manufacturing, digital technology, automate systems, accelerate business strategy |
| Pricing | Request a quotation: office@rs.yokogawa.com |
| Website | https://www.yokogawa.com/sg/ |
| Address | 5 Bedok South Road, Singapore 469270 |
| Telephone | (65)-6241-9933 |
| Operating Hours | 8.30 am to 5.30 pm |
Digital Transformation Provider |
Buuuk |
| Specialty | Buuuk is a design-led digital innovation company headquartered in Singapore. For the past 10 years we have been working with some of the biggest brands in the region including Daimler, Scoot, Audi, Singtel, Starhub, Tupperware, DB Schenker, National Environment Agency, CapitaLand, Decathlon and NTUC. We help forward-thinking enterprises, startups and government organisations across a range of industries to solve problems that matter by building custom digital products. Since our incorporation in 2008, Buuuk has prided itself in being a dedicated and fun-loving team. We are driven by a shared passion for innovation, quality and customer success. Services: Design & Development, iOS, Android, Digital Transformation, Software Development Clients: Daimler, Audi, NEA, Scoot Airlines, Decathlon |
| Pricing | Request a quotation:hello@buuuk.com |
| Website | https://buuuk.com/ |
| Address | WeWork ARC 380 Jalan Besar Singapore, Singapore 209000 |
| Telephone | +65- 9873 5984 |
| Operating Hours | 10 am to 6 pm |
| Reviews | “We have been working with Buuuk since 2011. They are part of the reasons why many of Singapore Press Holdings marketing’s digital executions are top-notch and unrivalled.”
Mr Tan Ooi Boon SENIOR VICE PRESIDENT, THE STRAITS TIMES |
Digital Transformation Provider |
Accrets International |
| Specialty | Most of the hype in digital transformation comes from news and media reports of Artificial Intelligence that equals or exceed the capability of human intelligence. Unfortunately, that is not true and digital transformation can be describe as any profound transformation of business and organizational activities, processes, competencies and models digitally. Services: Digital transformation, Artificial Intelligence, digitization, storage, retrieval |
| Pricing | Request a quotation: info@accrets.com |
| Website | https://www.accrets.com/ |
| Address | 140 Paya Lebar Road, #01-15 AZ@Paya Lebar Singapore 409015 |
| Telephone | +65-6679-5755 |
| Operating Hours | 9 am to 6 pm |
Digital Transformation Provider |
Total Biz Solutions |
| Specialty | Total eBiz Solutions (TeBS) is a trusted technology partner for your digital transformation journey. Established in 2003 in Singapore to provide IT services, we serve clientele across industries and the globe with offices in Singapore, Australia, Malaysia, Indonesia and India with a workforce of 220+ technology consultants, offering technology solutions.
Services: Digital Experience Platforms, digital transformation strategies, Collaborative portals, Data analytics, Conversational AI |
| Pricing | Request a quotation:sales@totalebizsolutions.com |
| Website | https://www.totalebizsolutions.com/ |
| Address | 31 Ubi rReview 3oad 1, #06-01 Singapore, Singapore 408694 |
| Telephone | +65-6290 0200 |
| Operating Hours | 9 am to 6.30 pm |
Digital Transformation Provider |
Xinfinity SG |
| Specialty | X is the enabler behind teams, leadership. X is the catalyst behind industry trends, competitive intensity, customer dynamics, and technology that your company can use for business growth. The XfinitySG team ensures a comprehensive approach to problem-solving, through consulting tools and coaching from within. They grow multiplier effects from streamlining.
Services: Technological readiness, brand experience, social media tracking, design & innovation culture, platforms for innovation |
| Pricing | Request a quotation:comcasttechnologysolutions@comcast.com |
| Website | https://xfinitysg.com/ |
| Address | 16 Raffles Quay, #33-03, Hong Leong Building, Singapore 048581 |
| Telephone | +65 6334 4930 |
| Operating Hours | 10 am to 6 pm |
Digital Transformation Provider |
NCS |
| Specialty | The NCS Digital Maturity Assessment Framework measures an organization along two dimensions – Digital Inside/ Digital Outside. The Digital Outside axis measures customer experience management across every interaction; the service delivery method; revenues generated through digital products/services; and the extent to which the organization leverages digital channels and ecosystems, digital maturity.
Services: NCS Digital Maturity Assessment, Digital Workplace, Infonomics, Innovation Culture, Technology Focus |
| Pricing | Request a quotation: reachus@ncs.com.sg |
| Website | https://www.ncs.com.sg/ |
| Address | 5 Ang Mo Kio Street 62, NCS Hub, Singapore 569141 |
| Telephone | +65- 6556 8000 |
| Operating Hours | 8.30 am to 6 pm |
Digital Transformation Provider |
Orange Business Services |
| Specialty | Digital transformation is a journey, and your organization needs a clear direction to follow. Your industry requires experts who understand your business needs. Differentiating through innovation and by automating processes will give your business the advantage over your competition. You derive open, scalable and flexible solutions without confined to vendors.
Services: Digital transformation, innovative ICT solutions, IT strategy, performance monitoring, IT ecosystem |
| Pricing | Request a quotation: rus.info@orange.com |
| Website | https://www.orange-business.com/ |
| Address | 6 Temasek Boulevard, #29-00, Suntec Tower Four, Singapore 038986 |
| Telephone | +65 6517 1000 |
| Operating Hours | 10 am to 10 pm |
Digital Transformation Provider |
Silverlake Axis |
| Specialty | They create technologies to enable the digital economy. Their computing principles are what defines them. To that end, one of their products is the Silverlake Collaborative Architecture. It is the foundation of their computing systems that operates based on economic rationale. They push technological limits further to solve real-world problems.
Services: Software solutions, Banking software solutions, Silverlake Digital Economy, Integrated merchandising suite, Cloud-enabled integrated merchandising |
| Pricing | Request a quotation:sales@silverlakeaxis.com |
| Website | http://www.silverlakeaxis.com/ |
| Address | No. 6, Raffles Quay, #18-00, Singapore 048580 |
| Telephone | +65 6225 9395 |
| Operating Hours | 9 am to 6 pm |
Digital Transformation Provider |
SAP |
| Specialty | Manage your business with a single cloud ERP solution for fast-growing, mid-market businesses to scale and compete without the complexity and cost. A single cloud ERP solution for fast-growing, mid-market businesses to scale and compete without the complexity and cost. Connect every function across companies to time-tested best practices, analytics. Services: cloud ERP software, Intelligent cloud ERP, data analytics, Financial and managerial accounting, Cash flow management |
| Pricing | Request a quotation:info.asia@sap.com |
| Website | http://www.sap.com/sea |
| Address | 30 Pasir Panjang Rd, Singapore 117440 |
| Telephone | 1800-225-5257 |
| Operating Hours | 8.30 am to 5.30 pm |
Digital Transformation Provider |
Multiable |
| Specialty | Enterprise Resource Planning (M18 ERP) Human Capital Management (M18 HCM) Warehouse Management System (M18 WMS) Corporate Messaging / Collaboration. Cross-system consolidation (automatic data synchronization with popular system like SAP, Oracle etc.) Custom algorithm for ever-changing regulations e.g. IFRS. Seamless integration with PayPal, Alipay. Custom business flow without programming. Process Monitoring.
Services: Warehouse Management System, Enterprise Resource Planning, Human Capital Management, Process Monitoring, Payment integration |
| Pricing | Request a quotation: https://multiable.com.sg/contact/ |
| Website | https://multiable.com.sg/ |
| Address | 10 Anson Road, #17-17, International Plaza, Singapore 079903 |
| Telephone | (65) 6537 8749 |
| Operating Hours | 9 am to 6 pm |
6 digital transformation agents
Amidst the prevalently used technologies in digital transformation, one could mention:
1- Social Media
The utilization of social media in a far more inclusive manner than simply transferring content pertinent to your audience, but, for instance, monitoring client correspondence to detect trends, preferences and even react to emergencies more promptly.
2- Cloud Computing
Now prevalently utilized by multiple enterprise and the mass population, especially with the application of SaaS applications (software sold as pay-as-you-go services), this technology is necessary to advance greater collaboration and team work.
3- Remote access and mobility
Wherever a collaborator, customer, vendor or partner is, they may correspond with your enterprise by possessing a mobile device and an internet connection.
4- Big Data
Probably the most intricate digital transformation factor, it should not be underestimated. There now exist Big Data solutions with Freemium and paid subscription frameworks on the market.
5- Internet of Things
Alternatively termed as IoT (Internet of Things), it includes a host of devices that have embedded technology, such as sensors, buttons, etc. that have capacity to connect in the cloud and transmitting data and events.
6- Artificial Intelligence
Artificial Intelligence is the capacity of a machine or software to grow human-like thinking, including the capacity to determine metrics, experiment, perceive, and make decisions intelligently.
Self-guided cars, cognitive computing, chatbots and many others are examples of the current application of this technology.
Activators of digital transformation
A survey performed by the site Digital Transformation, has revealed a lot of important data about the future of this fashion in companies. But, at this point, we will now concentrate on one essential idea: mobilizers of digital transformation.
These include:
Agile Methodology
API Management
DevOps
Identity-centric Security
Let us explore some more about each of them:
Agile Methodology
These methodologies come from the agile manifesto and complement, supplement well with digital transformation in terms of their core agenda to manufacture products and services that deliver precisely the value that customers desire.
They achieve this in an exponential manner, through adaptations that ensure that with every fresh performance issued, it is tested, approved, only then proceeding with further enhancement.
API Management
APIs are Internet protocols that permit the communication and transfer of data between distinct cloud-based tools.
When these APIs are “open,” this permits unaffiliated developers, or even large enterprises, to amalgamate their solutions with those of separate companies, develop automated schedules, fresh business visions, and particular enhanced productivity for enterprises.
DevOps
Essentially, it involves consolidating the development teams with the alternative company IT professionals, offering greater quality and expediency in the deliveries, in addition to gathering safer and more accurate data.
Identity-centric Security
A solution customized to offer better security in the function of applications and tools and in the more accurate transfer of information gathering.
To apply it, users need to assume identification in varied styles and through in excess of single contact points.
Including these 4 mobilizers, digital transformation may advance more expediently and safely, but, few companies are sufficiently acquainted with these technologies, as shown in the statistics presented in a survey and based on data from Coleman Parkers Research:
In summary, merely 56% of organizations regard themselves as actual advanced Agile users, 39% DevOps, and 37% APIs. Only identity-centric security has more satisfactory numbers: 64%.
By 2020, the customer experience will transcend price and product as the key distinction of the brand. 86% of customers will pay more to procure an enhanced experience.
Productivity Solutions Grants for Digital Transformation, Singapore (PSG Grants Up to 80% Funding)
The Productivity Solutions Grant (PSG) was introduced by Enterprise Singapore to support and encourage Small Medium Enterprises (SMEs) in Singapore to adopt IT solutions for enhancing business processes. The PSG Grants are further enhanced as announced at Supplementary Budget 2020 to fund up to 80% for IT solutions and equipment. SMEs are strongly encourage to kick-start digitalisation for their business with PSG support and funding, such as Xero Accounting System Grant Singapore to help with productivity solutions grants for accounting software. This will be especially helpful for SMEs in Singapore as PSG grants for accounting will make available Xero for SMEs in Singapore.
Editor’s Note:
While every precaution has been made to ensure the accuracy and fairness of this listing, we acknowledge that they may be inaccuracies. Therefore, we urge you to contact the service provider above for the correct information and/or contact us with the correct information.
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