Top Debt Collection Services in Singapore

Top Debt Collection Services in Singapore

What is Debt Collection?

A debt collection process is a progressive procedure for the just and ethical recovery of outstanding amounts and past-due payments from an indebted subject on behalf of the creditor.

Usually the lender either collects the amount personally, or hires a private recovery agency to represent him as a third-party in front of the debtor.

Debt collection process and recovery of bad debt

Bad debt comes from the situation, where a consumer has fallen behind with his regular loan payments towards the lender. After bad debt is identified, the creditor will usually try to collect the amounts on his own, using internal debt collections process.

This process is carried out by lender’s employers, who are part of lender’s organization. If the operation does not succeed, the creditor will mark the delinquent profiles as written-off debts and resort to the professional services of a private DCA, i.e. Debt Collection Agency.

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After the lender transfers debt cases to the DCA and the agency integrates its debt collection software (API- Application Programming Interface), an exchange of data between creditor and collection agency starts.

The next step from the debt collection process is contacting the debtor. A debt recovery agency typically uses standardized methods of collection, whose goal is to not harass the debtor and not breach his/her rights as a consumer.

While getting in touch with the debtor, the debt recovery agency applies as creditor’s interlocutor in front of the consumer.

Interlocutory debt collection process services can also be performed by a debt collection solicitor or legal attorney, who will act on behalf of the debt recovery agency, which has been hired by the original creditor.

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Such legal representatives not only send official letters of demand and letters before action, but can also transfer debtor’s case to court, issue and force different court orders: a writ of summons; request for a small claims procedure document; high court enforcement orders; property confiscation court authorization; wage garnishment (or EAO, i.e. Emolument Attachment Order).

When the default identity has been sent to court, the debt recovery attorney will dispatch one last letter to the debtor, informing him that court actions have begun and from a specific date the indebted subject will be summoned to court to present his defense.

Debt collection process- legal responsibilities

Although national and international regulations vary depending on debtor’s place of abode, there are standard and universally accepted legal and ethical practices in order for a legitimate debt collection process to be carried out.

The first statute in a fair debt collection process is protection of debtor’s personal data and information, and utilization of non-harassing debt recovery methods.

Debt Collector Roles and Responsibilities

A Debt Collector may need to research information about debtors, including finding out details like new addresses and other contact information.

They attempt to obtain payment and often negotiate partial payments. Other responsibilities of a Debt Collector include:

Manage multiple delinquent accounts for debt collection.
Keep track of assigned accounts to identify outstanding debts.
Plan a course of action to recover outstanding payments.
Negotiate payoff deadlines or payment plans.
Handle questions or complaints.
Investigate, resolve discrepancies in payments, accounts.

A Debt Collector works in the area of financial services, and they mainly track down and request payment from individuals with overdue bills or debts.

Recovering money owed and being polite and sensitive toward people while still remaining persistent is required. They’re required to comply with company, national and government requirements when legal action is unavoidable.

They may be required to initiate contact with customers and perform advanced loss prevention activities, such as skip-tracing, field chasing and account settlement.

Most Debt Collectors work for third-party companies, though some run their own small businesses.

Debt Collectors need to be able to keep accurate records as they send out past due notices, keep track of address changes and other contact information and report missed payments to credit bureaus.

They need to investigate and resolve any complaints, so they should have experience with research and be comfortable talking people from all walks of life and varied backgrounds.

About Debt Collection Services in Singapore

The classic images of a pig’s head and O$P$ splattered in red on corridor walls sums up Singaporeans’ image of debt collectors.

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While most imagine debt collectors as gangsters, this is seldom the case (among legal debt collectors at least).

This is because debt collectors are still subject to the Protection from Harassment Act, and can go to jail for behaving like hooligans.

As such, most debt collectors these days are more like very assertive bank tellers than triad gangsters.

In fact, many have leeway to negotiate a little – if you propose an instalment plan for repayments, for example, they may take it back to their employer.

Likewise, they may also be entitled to offer you various repayment solutions.

The specific details are under the Protection from Harassment Act (see above).

Note that causing distress can mean verbal harassment.

For example, if the debt collectors threaten to kidnap your dog or puncture your car tires, and you feel intimidated and unsettled, they have transgressed legal boundaries.

Trends in Debt Collection Services in Singapore

Most tend to lend negative connotations to debt collectors. However, associating with them can also help you propose different repayment solutions as a lender.

The Credit Collection Association of Singapore (CCAS) has a code of conduct for their debt collectors.

Sample Costs of Debt Collectors in Singapore

The average salary for a Debt Collector is $13.55 per hour. Exact salary may vary depending on the applicant’s education, level of experience.

A Debt Collector typically stays in the position for around a year.

Benefits of Debt Collection Services in Singapore

It’s illegal for debt collectors to pretend to be government agents, such as tax agents or police officers.

They are also not allowed to put up spoof sites (websites that mimic government agencies), or use fake government letterheads.

Singapore law also prohibits debt collectors from:
Unlawful stalking
Threatening physical violence and brandishing a weapon
Defacing your property and other acts of vandalism

Debt Collection Top Debt Collection Services in Singapore

Debt Collection Service

Debt Collection

Specialty

Debt Collection is a company specializing in Debt Recovery for SMEs, Large Corporations and Personal Collections. They have recovered debts for a long list of industries such as Construction, Trade, Automotive, Fitness, Food & Beverage, Healthcare – Vets & Doctors. Their expertise have proven successful in helping customers improve cash flow.
Services: Personal debt collection, Corporate debt collection, small claims enforcement, international debt collection, debt management consulting

Pricing

Request a quotation: [email protected]

Website

https://debtcollection.com.sg/

Address

1 Scotts Road #24- 10, Singapore 228208

Telephone

+65-67337479
Operating Hours

10 am to 6pm

 


Atradius Top Debt Collection Services in Singapore

Debt Collection Service

Atradius Collections

Specialty

World leading commercial debt collection agency. Well-established global business with 90+ years of quality credit insurance and credit management experience. Great success in collecting debts for our clients worldwide; and pride ourselves on our high-quality services. This has enabled them to become key players in the business-to-business debt collection market.
Services: Debt collection, commercial debt, real time updates, debt recovery, online processing

Pricing

Pricing: Request a quotation: [email protected]

Website

https://agora.atradiuscollections.com/sg/

Address

8 Shenton Way, #22-02 AXA Tower, Singapore 068811

Telephone 

+65-6372 5300

Operating Hours

9 am to 6pm

 


Singapore Debt Collection Top Debt Collection Services in Singapore

Debt Collection Service

SCDS

Specialty

They offer comprehensive coverage of every stage of the debt collection process for both Individual and corporate risk solutions. They are highly recommended by their clientele and recognized in the media. They achieved more than 85% success rate. Experienced & well-trained Debt Enforcement Specialists. On-site visits to residence / workplace.
Services: Letter of Demand, Progress updates, debt recovery, consultation, debt management

Pricing

Request a quotation: [email protected]

Website

https://singaporedebtcollectionservice.sg/
Address

2 Venture Drive #13-32 Vision Exchange Singapore 608526

Telephone

  • (65) 6957-1518
  • (65) 6957-4832
  • (65) 6957 4833

Operating Hours

9.30am to 6.30pm

 


Resolute Top Debt Collection Services in Singapore

Debt Collection Services

Resolute Debt Recovery

Specialty

Since 2012, Resolute Debt Recovery has served as a trustworthy, debt collection agency, helping businesses collect unpaid accounts swiftly. They provide premier services in debt collection, credit management with integrity, cost-effectiveness, and best results. They keep up to date with latest collection trends, technology to ensure their clients maximized returns.
Services: Debt recovery, overdue payments, debt management, success rate high, increase cash flow

Pricing

Request a quotation: [email protected]

Website

https://www.resolutedebtrecovery.com.sg/
Address

18 Kaki Bukit Ave 4, #05-04 Premier @ Kaki Bukit, Singapore 415875

Telephone

(65) 8821 1238

Operating Hours

12pm to 8pm

Client

  • lee Zy
  • James Tan
  • Tiger jo
  • George Tom

Review 1

lee Zy:
Very efficient. Great team willing to assist in any issues.

 


DMS Top Debt Collection Services in Singapore

Debt Collection Service

DMS Debt

Specialty

Whether it is overdue accounts, unpaid invoices or arrears, DMS Group has the solution. They are an organization of the highest integrity and their practices are tailored to deal with the debtors in accordance with the law. They provide the best service to their clients, with high debt recovery rates.
Services: Debt recovery, debt management, debt solutions, debt collection, debt protection

Pricing

Request a quotation: [email protected]

Website

https://www.dmsdebt.com/

Address

65 Ubi Crescent #03-03 Hola Centre Singapore 408559

Telephone

(65) 6547 8300

Operating Hours

10 am to 6pm

 


Abacus Credit Top Debt Collection Services in Singapore

Debt Collection Services

Abacus Credit

Specialty

As a leading receivables management company in Singapore, they are committed in providing client tailored solutions with integrity and professionalism to their client. Their aim is to surpass clients’ expectations and consistently increase the recovery success rates for their clients in an ethical manner whilst upholding client’s image and reputation.
Services: Tracing services, debt collection, recovery network, legal consultation, account receivables report
Pricing

Request a quotation: [email protected]

Website

https://www.abacuscredit.sg/
Address

1 Scotts Rd, #22-11, Singapore 228208

Telephone

(65) 6511 1811

Operating Hours

9 am to 6pm

 


Experian Top Debt Collection Services in Singapore

Debt Collection Service

Experian Asia Pacific

Specialty

With their industry-leading information assets, software and expertise in debt collection, you can reduce the cost of recovering debts, increase your efficiency, and maximize the returns on your efforts. This is made possible with PowerCurveTM Collections. They increase recoveries through relevant collection methods. They protect brand engagements in personalized ways.
Services: Debt recovery, debt management software, automated decisions, compliance, customer service

Pricing

Request a quotation: [email protected]

Website

https://www.experian.com.sg/

Address

10 Kallang Ave #14-18 Aperia Tower 2, Singapore 339510

Telephone

(65) 6593 7500

Operating Hours

9am to 5.30pm

Client

  • Henry Tang
  • Marc Tay
  • Maria Paula Oliveira
  • Samuel Velko
  • Theeraphat Polcharoensuk

Review 1

Henry Tang rated 5 stars

 


JMS Roger Top Debt Collection Services in Singapore

Debt Recovery Service

JMS Rogers

Specialty

JMS ROGERS® is a brand established in 2004 as a dedicated Debt Recovery & Collection entity. Known for providing a valued professional service catered to all forms of corporate and individual customers, in recovering goods and monies owed. Over the years, they became the leading Singapore-based Debt Recovery, Collection Entity.
Services: Consumer debt recovery, Receivables management, legal debt recovery, credit counselling, mediation services

Pricing

Request a quotation: [email protected]

Website

http://www.jmsrogers.com.sg/
Address

55 Serangoon North Ave 4, S9 Building, #05-05 Singapore 555859

Telephone

(65) 6899 9961

Operating Hours

Valentina Thangam, RUSSEL WONG, My Mobile, Donovan Huang, ivy

Review 1

Valentina Thangam:
JMS Rogers possesses a loyal customer base and is viewed as the person to go to by returning customers. I was recommended by one of their previous customers and true enough they managed to get back the money in part payments. I then had another friend who was scammed and referred her to. Professional plus speedy and trustworthy guys. Keep up with the great work!

 


Singapore Debt Recovery Top Debt Collection Services in Singapore

Debt Collection Service

Singapore Debt Recovery

Specialty

Debt consolidation in Singapore is very rarely a simple task, so alleviate yourself of this unpleasant responsibility by employing professional debt collectors. At Singapore Debt Recovery they are the specialists in money recovery and unresolved collections. Their expert team will locate these unpaid accounts for you, repossess property and debts.
Services: Debt recovery, process serving, repossession, insolvency, litigation

Pricing

Request a quotation: [email protected]

Website

http://www.debtrecovery.sg/

Address

20 Maxwell Road #09-17, Maxwell House, Singapore 069113

Telephone

(65) 6235 8562

Operating Hours

9.30am to 6.30pm

Review 1

Ko Ko:
Don’t hesitate

 


KX Unit Top Debt Collection Services in Singapore

Debt Recovery Service

KX-Unit

Specialty

In KX-Unit, they acknowledge the business climate demands an utmost Professional and Effective Debt Recovery operates within the local Law Jurisdiction. As the 3rd Generation Operators of the industry, having incorporate educated professionals together with effective traditional collection methods, we maximize efficiency, momentum in intensive recovering process on the debtors.

Services: Corporate bad debt recovery, personal debt recovery, anti-scam consultancy, claims management, dispute resolution

Pricing

Request a quotation: [email protected]

Website

https://kx-unit.com/
Address

6001 Beach Road, Golden Mile Tower, #13-10 S(199589)

Telephone

(65) 6291 5088

Operating Hours

10.30am to 9pm

 


Lee Tan Law Top Debt Collection Services in Singapore

Debt Recovery Service

Lee Tan & Partners

Specialty

They offer professional debt collection and debt consolidation services, providing individualized customer service. With their director being an Ex-Law Enforcement officer and having experience in Private Investigation, their company has all the experience and knowledge to help you with debt-related needs. They specialize in all aspects of debt recovery, collection.
Services: Accounts receivable collection, bad debts, pre-collection outsourcing, debt recovery, overdraft facilities

Pricing

Request a quotation: [email protected]

Website

https://www.leetan-law.com/
Address 65 Ubi Crescent #03-03 Hola Centre Singapore 408559

Telephone

(65) 6547 8300

Operating Hours

9 am to 6pm

 


Unity 81 Top Debt Collection Services in Singapore

Debt Recovery Service

Unit81 Debt Recovery

Specialty

Daily they receive new cases for debt recovery coming in and they daily fulfil and close full recovery cases. They follow up cases tightly, to ensure all plan out recovery to meet on time for our clients. Debts recovered: Personal Debts, Business Debts, Outstanding Rentals, Scams, Credit debts, Clients protection.
Services: Debt recovery, scams, credit debts, business debt recovery, personal debt recovery
Pricing Request a quotation: [email protected]

Website

https://www.facebook.com/Unity81/
Address Blk 118 Aljunied Ave 2 #02-128 S(380118)

Telephone

(65) 8323 8181

Operating Hours

12pm to 11pm

 

Farallon Top Debt Collection Services in Singapore

Debt Recovery Service

Farallon Law Service

Speciality

They have one of the most experienced debt collection team of lawyers in Singapore. Speak to them about your debt collection matter today. They are committed to resolving your matter quickly and without incurring unnecessary costs. Extensive experience in debt recovery the legal way. Recover your debts with little hassle.

Services: Letter of demand, debt recovery advice, debt negotiation, debtor preventive action, writ of seizure

Pricing Request a quotation: [email protected]

Website

https://fl.sg/
Address Level 40, Ocean Financial Centre, 10 Collyer Quay, Singapore 049315

Telephone

(65) 6808 6147

Operating Hours

9 am to 6pm

Client

  • Lee Romeo
  • Helen
  • Admen Lim
  • Relena S
  • Nicole Tan

Review 1

Lee Romeo:
Nicolas is great & excellent, highly recommend to peoples who need legal advice

 


Accurate Top Debt Collection Services in Singapore

Debt Recovery Service

Accurate Debt Recovery

Specialty

They help you save time, hassles, resources, and money.They offer effective debt collection services by identifying the issues preventing compliance and working through solutions to obtain payment. They serve all areas of debt collection, including both commercial and domestic debts. Expect a modern approach to debt collection, with updates.
Services: Debt collection, receivables management, credit consultancy, high success rate, affordable fees
Pricing Request a quotation: [email protected]

Website

https://accuratedebtrecovery.com/
Address 18 Kaki Bukit Road 3 #03-11 Entrepreneur Business Centre Singapore 415978

Telephone

(65) 6909 0757

Operating Hours

10 am to 10pm

 


Rocket Debt CollectionTop Debt Collection Services in Singapore

Debt Collection Service

Rocket Debt Collection

Specialty

They understand that in all businesses, relationship is very important. They treasure their relationships not just with their clients, but their debtors. They work to maintain this while working. Their Collection Team are trained and equipped with knowledge and interpersonal skills to ensure relationship between Client and Debtor remains positive.
Services: Debt recovery, mediation, corporate debt recovery, personal debt recovery, debt recovery strategy
Pricing Request a quotation: [email protected]

Website

http://rocketdebtcollection.sg/
Address 21 Bukit Batok Crescent #15-75 Wcega Tower Singapore 658065

Telephone

(65) 9862 2379

Operating Hours

9 am to 6pm

Clients

  • Dolalado Happy
  • Didi Small
  • Tan kenglee
  • Albert Tay
  • Andy Teo

Review 1

Dolalado Happy:
A very realiable team. They will provide timely update to the customers and be totally transparent with their customers. We have heard cases whereby the debt collectors take extremely long to return the collected money to their customers but this is definitely not the case for Rocket debt collector. Over time they have built a trusted relationship with me and I would recommend them to anyone who needs help with debt collection.

 


Equitas Asia Top Debt Collection Services in Singapore

Debt Collection Service

Equitasasia

Specialty

Equitasasia implements strict guidelines for all their officers to work professionally in methods of debts recovery. Their staff will adhere to local laws governing debts recovery in countries that they operate in and also ensure that their client’s image and reputation remains untarnished in the process. They maximize debt recovery.
Clients: Letter of demand, phone call, tracing, field visits, debt recovery
Pricing Request a quotation: [email protected]

Website

http://www.equitasasia.com/
Address 60 Paya Lebar Road, #07-24 Paya Lebar Square, Singapore 409051

Telephone

(65) 6521 6789

Operating Hours

9am to 6pm

 


Vantage Top Debt Collection Services in Singapore

Debt Collection Service

Vantage Debt Recovery

Specialty

They are a leading debt recovery company. With a team of motivated and professionally trained debt recovery specialists, provide their clients with a personalized and tailored-made solution to all their debt-related problems while strictly adhering to all relevant Singapore legislation and regulation. Their services are very affordable, reliable, and professional.
Services: Personal debt recovery, corporate debt recovery, debt negotiation, mediation, IOU recovery
Pricing Request a quotation: [email protected]

Website

http://vdr.sg/
Address 21 Bukit Batok Crescent, #25-74, WCEGA TOWER, Singapore 658065

Telephone

(65) 6255 8750

Operating Hours

10am to 6pm

 


Justice Debt Collection Top Debt Collection Services in Singapore

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Debt Recovery Service

Justice Debt Recovery

Specialty

No matter how tough the case is, they ensure each case is handled with our full capacity to recover outstanding debts effectively. Tired of searching & hunting for individual customers when they default paying for your goods or services? They will exhaust methods to ensure they pay for debts accrued.
Services: Bad debt recovery, debt recovery, debt management, IOU recovery, field visits
Pricing Request a quotation: [email protected]

Website

http://www.justicedebtrecovery.sg/
Address 25 Kakit Bukit Road 4, #03-41 Singapore 417800

Telephone

(65) 8328 5991

Operating Hours

12pm to 8pm

Client

Electrowolf Pte. Ltd.

Review 1

Electrowolf Pte. Ltd: 
Justice Debt Recovery successfully help our company to recover 85% of our company bad debts. If anyone need a Debt Recovery Service. We highly recommend you to look for them!

 


Black Rock Top Debt Collection Services in Singapore

Debt Collection Service

Black Rock Collection

Specialty

Their team of recovery managers has numerous past working experience such as private investigator, negotiator, credit and debt recovery office to help you in collection of receivables. They are a legalized receivables recovery company that adhere to Singapore’s Law. Their recovery procedures are carefully planned and executed, without breaking laws.
Services: Receivables recovery, debt recovery, bad debts recovery, court orders enforcement, corporate retainer
Pricing Request a quotation: [email protected]

Website

http://www.blackrockcollection.com.sg/
Address 50 Buffalo Road Singapore 219799

Telephone

(65) 6333 1737

Operating Hours

9 am to 6pm

 


PAPA debt Collection Top Debt Collection Services in Singapore

Debt Collection Service

PaPa  Debt Solutions

Specialty

They work with clean ethics rather than crooked expediency. They take pains to discharge their responsibilities professionally even when they are unmonitored. Being in the debt collection industry, Papa Debt Solutions meets despaired creditors on a daily basis. Clients turn to them to restore hope in them. They highly esteem integrity.
Services: High success rate, debt collection, legal methods, ethical debt recovery, tenacious debt pursuit

Pricing Request a quotation: [email protected]

Website

https://www.papadebtsolutions.com/
Address 185 Toa Payoh Central, #01-344, Singapore 310185

Telephone

(65) 9786 1854

Operating Hours

9 am to 6pm

 


Editor’s Note:

While every precaution has been made to ensure the accuracy and fairness of this listing, we acknowledge that they may be inaccuracies. Therefore, we urge you to contact the service provider above for the correct information and/or contact us with the correct information.

If you are a service provider and wish to be featured in this listing (MediaOne reviews are read by hundreds of thousands of Singaporeans), please contact us at [email protected]. There is no charge! Please allow us up to 3 working days to review before adjusting the information or including your entry.

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