Top BPM Software Providers in Singapore and Their Features


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Modern firms need Business Process Management (BPM) in order to maintain efficiency and remain competitive.

BPM software can assist businesses in automating and streamlining their procedures, hence decreasing errors and raising production levels.

Many BPM software companies offer cutting-edge capabilities to address the demands of organisations in Singapore, a hub for technology and innovation.

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It’s easy to see how actions are made inside the sales funnel, such as marketing analytics, campaign optimisation, and content creation.

Business Process Management (BPM) software, help firms manage and optimise their business processes to boost efficiency and productivity.

BPM Software


Software for business process management (BPM) is advancing alongside industries.

Businesses are searching for technologies that can automate and streamline corporate operations as they become more sophisticated.

There are countless advantages of BPM software, such as increased efficiency and decreased human error, and these days, you may discover a BPM application that meets your company’s requirements.

Software for business process management (BPM) is revolutionising the business sector.

The need for BPM software is growing as company processes become more complicated as a result of digital transformation.

It is understandable why more and more companies are looking to invest in BPM software to optimise their business operations.

What are Singapore’s most well-known Business Process Management (BPM) software vendors?

Let’s look at it.

We will talk about the functionality, cost, user feedback, and other facets of BPM software.

BPM Software Functionality

BPM software can be used for everything from straightforward task management to intricate project management.

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The main focus of straightforward task management is keeping track of your regular jobs and activities.

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The ability to plan, organise, and report on complex projects allows for the split of tasks into subtasks and sub-subtasks.

The following table provides a summary of the key functional differences between these types of BPM software:

  • Project Management
  • Project Administration
  • Functional
  • Budgeting
  • Analytics
  • Reporting
  • Contact Administration
  • Management of time
  • Inventory Control
  • Order Control

BPM Software Pricing

Price is always a crucial factor to take into account when buying any kind of software.

Sadly, when it comes to BPM software, the cost is frequently a significant determinant of the quality of the final product.

BPM software might cost anywhere between a few hundred dollars and several thousand dollars.

The following table gives an overview of the prices for various BPM software types:

Beginning: $500 to $1,500

between $2,000 and $5,000

Maximum: $5,000 and above

Enterprise-level BPM software that focuses on project management and connects with numerous 3rd party apps, including CRM, ERP, and others, should come at a higher price.

Consider investigating open-source, free, or community-based software if you’re on a tight budget.

BPM Software User opinions

While selecting a software supplier, customer reviews are crucial to take into account in addition to the cost.

You may get a broad notion of whether or not other people are satisfied with the goods from user reviews.

Since that BPM software typically costs far more than non-BPM software, you should be prepared to find a variety of opinions on it.

But, if you’re looking for software that’s user-friendly for beginners, you may undoubtedly discover a lot of good evaluations on several platforms for nothing.

Essential BPM Software Features

The characteristics that are important to you must be taken into account when evaluating BPM software.

There are a few important things to watch out for, such as:


While choosing BPM software, this is an important factor.

Be sure the platform you select provides the required level of security.

The three types of security that are offered by the most widely used BPM platforms are:

  • Data security This protects your data and prevents unauthorised parties from accessing it.
  • Application security– protects your business software against external attacks, malicious software, and cybercrime.
  • Physical security- guards against theft or damage to your tangible assets, such as computers, tablets, and smartphones.

There is a cost associated with each of these security elements.

When making a purchase, it is crucial to think about what is important to you and your company.

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In case you were wondering, the application security add-on is among the most expensive, with annual costs as high as £25,000.

Superior BPM Software Productivity

Productivity is a crucial factor to consider while assessing BPM software.

Saving extra money is always a good idea.

Automating administrative and routine tasks, which also reduces errors and boosts productivity, is one approach to accomplish this.

You must ponder whether the BPM platform can increase your productivity levels when evaluating it. The top BPM tools available will help you run your organisation more effectively.

Finding a solution that works for you is the key.

BPM Software Flexibility

Another crucial factor to take into account while evaluating BPM software is flexibility.

You must be able to customise the platform to meet your demands.

You don’t necessarily have to accept less-than-ideal outcomes if you choose this option just because one individual appreciates something about a specific BPM software package.

You must take into account how much flexibility you require as well as the people your programme will be aimed at.

BPM Software Updates

Maintaining your software’s freshness and relevance requires updates.

The top BPM software vendors will update your licenses as soon as new versions are made available to them.

This guarantees that your license keys are still valid and that you always have the most recent version of the software.

It’s crucial to keep an eye out for updates, especially if you’re utilising a third-party or pre-built solution.

BPM Software Reporting

When evaluating BPM software, reporting is yet another crucial factor.

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If you want to keep a firm grip on your business operations, you must be able to create reports and dashboards.

You shouldn’t undervalue the importance of a solid report just because you detest having to manually enter data and spend time staring at spreadsheets.

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While evaluating BPM software, it’s important to take into account whether the system can produce reports in a helpful format and arrange them so that they are simple to read.

BPM Software Customer Service

Another key factor to take into account while evaluating BPM software is support.

Your production levels will suffer significantly if you don’t have a highly qualified technical team on hand to assist you with any problems that might emerge.

The top BPM software vendors provide phone assistance via a round-the-clock helpline, remote desktop access, and live chat support.

If you need more persuasion, keep in mind:

  • Increased productivity results in more effective operations and, eventually, more profitability.
  • Better help means less time wasted trying to figure things out on your own.
  • Look for business process management solutions that offer the aforementioned qualities to set themselves out from the competition.
  • Remember that some businesses provide a free trial period so you can try out the programme risk-free.
  • Just be sure before utilising this offer that you are aware of the restrictions and circumstances.

In Singapore, there are numerous BPM software vendors with a range of features and functionalities.

Following are some of the best Singaporean BPM software suppliers and some of their highlights:



With the help of low-code BPM software from Appian, companies can easily create, distribute, and manage specialised business apps.

Users may receive real-time insights into their business processes, automate and optimise their workflows, interface with other systems, and more thanks to the platform’s unified environment.

The major attributes of Appian include:

  • Low-code development: Appian’s drag-and-drop interface enables users to create applications fast without a deep understanding of coding. Businesses to automate their processes, the platform helps to reduce human error and increase efficiency.
  • Collaboration: Team members can work together on process design and optimisation using the platform’s collaboration tools.
  • Analytics in real-time: Platform users get quick access to data on organisational operations, allowing them to take action on data-driven recommendations.

Workflow automation is greatly aided by the platform, which enables businesses to streamline their processes and boost efficiency by minimising manual errors.

Integration with other systems, like as CRM or ERP systems, is made simple for organisations through Appian’s pre-built connectors.



A method for creating, automating, and improving workflows is provided by  PegaSystems, a supplier of business process management (BPM) software.

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The platform aids businesses in enhancing their operations by providing a structured environment that enables users to automate tasks, integrate systems, and receive real-time information.

A few of Pega’s core features are as follows:

  • Machine learning algorithms and AI-driven decision-making are two examples of contemporary automation technology from Pega.
  • Modern automation technologies from Pega include AI-driven decision-making and machine learning algorithms.
    • Case management: The platform provides organisations with a consolidated view of all statistical facts and aids them in organising complex situations, such as customer service requests or claims management.
    • Analytics in real-time: Pega brings valuable analytics that assists businesses in comprehending their operations and making wise selections.
    • Low-code development: Pega provides a platform that enables businesses to quickly create software without a profound comprehension of coding.


To help firms standardise and expedite their operations, technology corporation IBM offers an assortment of BPM software solutions.

The BPM software solutions from IBM help firms improve their operations by giving them access to a single platform that enables them to automate processes, integrate systems, and obtain real-time insights.

Many of IBM’s key features include:

  • Process automation: IBM offers companies a platform to automate critical functions, minimising human error and increasing efficiency.
  • Software that provides pre-built connectors that make it easier for businesses to communicate with other platforms, such as CRM or ERP systems.
  • Real-time analytics: IBM provides real-time analytics to assist businesses in better comprehending their operations and making informed decisions.
  • Low-code development: IBM gives companies access to a platform for low-code development, which makes it simpler to design solutions without a solid foundation in coding.


Both cloud-based CRM services and BPM software are promoted by Salesforce.

Salesforce promotes both BPM software and cloud-based CRM services.

Companies can manage customer relationships, reorganise workflows, and provide real-time business data thanks to Salesforce’s BPM software solutions.

Here are a few of the most important Salesforce features:

  • Salesforce gives business owners a platform for strategically automating processes, reducing human error, and optimising workflows.
  • Customer relationship management (CRM): With the use of this system, organisations may organise their interactions with customers, including the capacity to track lead generation and customer relationship management.
  • Real-time analytics: By providing the business with access to the most recent data, Salesforce helps them better understand their operations and offer suggestions.
  • Salesforce gives businesses access to a platform that makes it easy to create applications without solid expertise in coding. This programming approach is known as low-code development.


BPM innovations such as artificial intelligence Businesses may create, automate, and optimise their workflows using the interface provided by Bizagi.

By providing a standardised environment that enables users to automate procedures, connect systems, and get real-time information, the platform accordance with the guidelines set in enhancing their business processes.

Among Bizagi’s primary features are:

  • Process modeling: With a visual process modeling tool from Bizagi, businesses may see their present workflows and spot areas where they can improve.
  • Low-code development: Bizagi provides a low-code platform that enables companies to create applications fast without a deep understanding of coding.
  • Integration capabilities: Bizagi’s pre-built connections make it simple for businesses to link their systems to others, such as CRM or ERP systems.
  • Automation of processes: By allowing enterprises to do so, the platform increases productivity and lowers human error.
  • Accessibility via a mobile device: Bizagi’s platform is mobile-friendly, allowing companies to manage their workflows whenever and wherever they choose.
  • Integration abilities: Businesses may quickly connect their systems to other ones, such CRM or ERP systems, using pre-built connectors from Bizagi.

BPM Assessment

Before making a purchase, it’s critical to assess the quality of a business process management (BPM) solution.

BPM platforms are extremely scalable and versatile and can be customised to fit the unique requirements of SMEs and large corporations.

This BPM software is so well-known in the field and says a lot about expertise and dependability.

We rate the top BPM software vendors in Singapore by contrasting their capabilities and characteristics, as shown in each definition, based on the analysis offered above.

The leading BPM software suppliers in Singapore link their core BPM software with other programmes, including CRM, ERP, project management, and supply chain management, to create a full business ecosystem for its customers


About the Author

Tom Koh

Tom is the CEO and Principal Consultant of MediaOne, a leading digital marketing agency. He has consulted for MNCs like Canon, Maybank, Capitaland, SingTel, ST Engineering, WWF, Cambridge University, as well as Government organisations like Enterprise Singapore, Ministry of Law, National Galleries, NTUC, e2i, SingHealth. His articles are published and referenced in CNA, Straits Times, MoneyFM, Financial Times, Yahoo! Finance, Hubspot, Zendesk, CIO Advisor.


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