Top Maid Agencies in Singapore

Working from home is going to be the new norm for 2020 and beyond.

Just as you think it’s a win-win situation for you, the stay-home lifestyle throws you several curveballs. Your 4-year old interrupt you right in the middle of a very critical report.

You’re juggling between your deadline and meal preparation that you forgot the definition of rest.

The quality of both your work and your chores suffered when there are too many different focuses.

It’s times like these that a maid or a foreign domestic worker or FDW for short can come to your aid. 

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Telling Signs Hiring a Maid Agencies Will Drastically Improve Your Life 

Yes. Having a maid is going to put another strain on your budget. However, it’s still something you need to consider, especially when you’re weighing between saving money and lessening your physical and emotional load. 

Here are some telling signs for you to reach out to a maid agencies. 

• You Can’t Recall the Last Time You Took a Break at Home  

Of course, this is merely a figure of speech. We’re not factoring in your sleep time, as well as the 5-10 minutes break you take in between your tasks. If you’re not able to chill out and do something enjoyable for at least a few times a week, you may have to consider outsourcing your chores to a maid. 

You’ve been working so hard at your job and don’t need another layer of tasks back home. A domestic worker can take away a significant portion of your chores so that you can spend quality time with your loved ones. 

• You Travel Frequently for Work

If you have kids but you’re not at home most of the time, it’s crucial to hire a maid to handle your child’s needs. Several maid agencies also teach infant and child care to your maid so that they’ll handle your little angels with tender loving care.  

• You Have Elderly with Special Needs at Home 

Whether it’s an elderly parent suffering from dementia or having kidney problems, a maid helps take a huge load off you so that you can focus on your other needs. 

In terms of elderly caregiving training, there’s a yearly caregiver’s training grant (CTG) that could offset a significant portion of the fees. You can find out more here. 

• You’ve Been Heaving Huge Sighs Frequently at Home

Haiz…You take a huge breath as you continue with your household chores, wondering when you’ll ever get things done. You feel guilty for wanting to accomplish lots in a small amount of time. Worst of all, you end up breaking into fights with your partner over the smallest matters. 

In times like these, please consider hiring a maid.

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Maid Agency	Swift Maids
About	With more than 20 years of providing brilliant and maid services to the people of Singapore, Swift Maids has cemented its place as a household name. Throughout this time, the agency has been consistent in ensuring their services are not only reliable but outstanding, as well. They’re widely lauded for being professional, efficient, and enthusiastic at what they do. Plus, all their maids are made to go through a thorough training program before they’re assigned to any client.
Services	Passport Renewal Application for Caregiver Repatriation Service Application New or Transfer Domestic Helper Home Leave Processing
Pricing	Request a quote
Website	Click here to go to Swift Maids’ Website
Address	722 Ang Mo Kio Avenue 8, #01-2827 Singapore 560722   Chong Pang City 106 Yushin Ring Rd #01-199 Singapore760106
Telephone	(65) 6752 2728 (65) 6457 4557
Operating Hours	Monday – Friday: 10 am – 8 pm Saturday – Sunday: 10 am – 4 pm
Review 1	“Thank you SwiftMaids, the maid I hired last month is very good at babysitting my children. Very patient and honest. Recommended you to my friends.”
Review 2	“Good Maid Agency. The maids are skillful, and the service is very helpful and quick.”
Review 3	“Great Maid Agency! Customer Service is helpful and Maid quality is good”

 

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Maid Agency	Inter Great
About	Inter Great was started in 2006. They’re an award-winning and one of the fastest-growing providers of maid services in the country, thanks to their reliability and professionalism. The agency offers a range of maid services, having taken every single one of their maids through a thorough training program. They have maids from the Philippines, Indonesia, and Myanmar. In addition to offering maid services, Inter Great has packages for clients with bedridden individuals, infants, and elderly citizens that need to be cared for.
Services	Work Permit Work Pass Application Specialized maids with Infant care, Children and Elderly
Pricing	Request Quote
Website	Click here to go to Inter Great’s Website
Address	61 Ang Mo Kio Ave 8, #01-16 Jubilee Square Singapore 569814   865 Moutbatten Road #01-12 Katong Shopping Centre Singapore 4378 44
Telephone	(65) 6767 1559 (65) 6344 1559
Operating Hours	Monday – Saturday: 11 am – 8 pm Sunday and Public Holiday: 10:30 am -6:30 pm
Review 1	“Have been looking for an Indonesian maid for a few weeks to look after my kids. Walked around in Katong Shopping Centre, went to a few agencies. Stopped by this modern yet professional looking agency Inter Great, was impressed by the staffs who served me. They went extra mile to connect me to the recommended candidates, despite the fact that it’s Raya holidays and the overseas centres are closed. Interview went well, and I decided to take a maid from them. Walked away a happy customer. Look forward to an easier life in a few weeks time.”
Review 2	“Satisfied customer service”

 

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Maid Agency	Ministry of Helpers
About	Ministry of Helpers is a new platform for Singapore residents to find a domestic helper. We are not a maid agency, we are much more! We match helpers and employers together, guide them through the maid hiring process and offer household management tools and online training to manage the home. Match, Manage, Grow. Better Connections make Better Homes. So if you are looking for a helper or if you are a maid looking for an employer through a hassle-free system, the Ministry of Helpers can be the right platform for you
Services	Find a new job Get a clear contract Apply for insurance Find a new helper Facilitate the maid hiring process
Pricing	Request Quote
Website	https://ministryofhelpers.com/
E-mail	[email protected]
Telephone & Whatapps	(65) 80101532
Operating Hours	Open 24 Hours
Address	195 Pearl’s Hill Terrace, #02-16, Singapore 168976
What To Expect	Optimised Matching – using our own intelligent AI-driven matching capabilities to provide the best possible results. Contract Transparency – structured and transparent contracts. Privacy & Safety – a personal e-Vault for safe storage of documents, contracts and biodata. Governance – strict ethical and legal governance of FDW value chain and related processes. Inclusion – access for both employer and helpers to financial services.

 

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Maid Agency	Maid avenue
About	Maid avenue is a relatively new company offering specialised maid services in the country. They’re one of the most trusted maid agencies, preferred for the transparency on their fees. They have three different maid packages for their clients: new maid, ex-Singapore maids, and transfer maids. For new maids and Ex-Singapore maid, the client has to pay an agency fee of about $580, followed by a monthly salary to the maid (of which the agency will deduct their maid loan if any). For maid transfer, the client has to pay $880, together with MOM fee and insurance. The only difference is that no maid loan would be deducted from the salary.
Services	Medical Check up Employees’ Orientation Programme Direct Hire Application Maid Avenue Franchise Insurance Coverage
Pricing	Request Quote
Website	Click here to go to Maid Avenue’s Website
Address	5001 Beach Road #08-30 Golden Mile Complex Singapore 199588
Telephone	(65) 8611 1252
Operating Hours	Monday – Friday: 12 pm – 9 pm Saturday and Public Holiday: Closed Sunday: 1 pm – 6 pm
Review 1	“The best maid agency I have found. Their fees are simple and straightforward and easy to comprehend. No guesswork needed when it comes to their fees which are transparent. Makes us feel secure and confident as we do not need to worry about any hidden fees or charges.”
Review 2	“Rafizah was great at helping me get a helper. She does everything so efficiently and i got a helper in just 2 weeks time after confirming everything. The website itself was very transparent about the fees. Its the most easiest site to look for a helper as compared to others. Have no bad experience and will recommend people.”
Review 3	“Our first time getting a helper and dealing with Maid Avenue, glad that we found their website. Hassle free process we had with the help of Yvette. She explained the process from beginning to end thoroughly and it was a smooth process. Packages were way affordable compared to other agencies. Double thumbs up for this agency.”

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Maid Agency	Okaylah Maid Agency
About	Okaylah strives to make every single one of the clients that reach out for their maid services happy. They do this by ensuring their maids are properly screen and trained before they’re deployed to work for anyone. They don’t just assess their maids for their experience and ability to offer quality services. They also check their interest and willingness to learn before matching them up with the right clients.
Services	Hire your Foreign Maid Training in Cooking Repatriation of maid Placement of Transfer maid Training Care of Babies
Pricing	Request Quote
Website	Click here to go to Okaylah’s Website
Address	5 Tampanies Central 6, #03-38 (GH39) Telepark, Singapore 529482
Telephone	(65) 9336 1824 (65) 9387 9204
Operating Hours	Monday – Sunday: 8:00 am – 11:00 pm
Review 1	“Amazing team. The team sent me relevant profiles only. I would like to thank the agent who gave me fair feedback about each profile post interview and helped ne to select the more suitable helper.”
Review 2	“Hired an indian helper from them. Fantastic staff and they did helped me a lot to find a amazing helper in very short duration. Thanks team.”
Review 3	“Hired a myanmar helper from them .. Very nice agency. Will recommend my friends.”

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Maid Agency	Raymond Maids
About	Raymond Maids have more than five offices in the country and five in-house trainers. They’re one of the largest and reliable maid services in the country, thanks to their four-step screening processes that their maids have to go through before they’re approved to work for any client in Singapore. After you choose a maid with them, the agency will take between one and two weeks before they can finally send them over. Plus, all their maids are entitled to complimentary counselling, where the agency foots for everything.
Services	Finger Print Services Direct hire, Employment of New FDWs Settling-in-Programme Counselling Services
Pricing	Request Quote
Website	Click Here to go to Raymond Maids’ Website
Address	604 Sembawang Road #B1-05 Sembawang Shopping Centre Singapore 758459   1 Jalan Anak bukit #01-10 Bukit Timah Plaza Singapore 588996
Telephone	(65) 6484 3788 (65) 6468 5688
Operating Hours	Monday – Friday: 10:30 am – 8:00 pm Saturday and Sunday: 10:30 am – 6:00 pm
Review 1	“Very efficient and professional in maid handling. They ensured that the process of getting a maid was simple, quick and fast. Told them my requirements of the house and very quickly they found a suitable maid that met the needs of my house. They train their maids very well, so far i have no complains or any issues with the maid. Highly recommended.”
Review 2	“First maid was from there, good! She doesn’t want to continue due to personal decisions but the company was helpful in her hiring and we’ll set go to them second time round.”
Review 3	“The 1st time I enter into their Sembawang branch the staff there is very friendly and had really listen to my requirements for my maids.”

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Maid Agency	1Assist Agency
About	1 Assist is a one-stop-shop for all kinds of maid services. Whether you’re looking for a maid to help you out with your household chore or taking care of the elderly or children, 1 Assist got you covered. It’s also among the few agencies that try to address the issue of language barrier. You can specify the language that you wish to see your maid speak, and they’ll have you sorted.
Services	Home leave Arrangement Work Permit Application/Cancellation/Renewal/Issuance, Repatriation Services Passport Renewal
Pricing	Request Quote
Website	Click here to go to 1 Assist’s Website
Address	170 Upper Bukit Timah Road #03-63K Bukit Timah Road Shopping Centre Singapore 588179
Telephone	(65) 6463 0419
Operating Hours	Monday – Friday: 11 am – 8 pm Saturday and Sunday: 10:30 am – 6:30 pm Public Holiday: Closed
Review 1	“Very good experience with Hui Shin, she is very resourceful, patient and consider our needs first, she helped me filtered lots of maids profile in different countries for many days, not like other agencies after a few recommendation if no successful then stop, Hui Shin is followed up with all her recommendations, lucky to have her helping us! Highly recommend!”
Review 2	“I dealt with Huishin who is simply the most patient and helpful person one could wish for if ure looking for a suitable helper . Very happy with her service and they have a good variety of resumes proceeded with video interview.”

 

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Maid Agency	Island Maids
About	With Island Maids, there’s nothing like a one-size-fits-all maid solution. Every maid has their strength and weakness, and for that, they have to be personally interviewed and trained to match the standards and needs of each client. The’ agency doesn’t just recommend maids; they have first to ensure the underlying maid completely matches your family culture and needs.
Services	Counselling Renew Work Permit Home Services Transport to Airport Training Course(cooking)
Pricing	Request Quote
Website	Click here to go to Islands’ Maids’ Website
Address	102 Owen Road, Singapore 218911
Contact	Tel: (65) 9228 8732 Email: [email protected]
Operating Hours	Monday – Friday: 10:00 am – 8:00 pm Saturday and Sunday: 10:00 am – 5: 00 pm
Review 1	“Maid Agency that trains maids in Singapore before deploying for work. They have their own Maid Training School in Singapore.”
Review 2	“Thank you ISLAND for being so helpful and patient throughout my search for a suitable helper. Will definitely recommend to my friends should they require a helper .”
Review 3	“The staff at Island Maids are very helpful, and willing to help us find a helper who suits the needs of our family. I love the fact that Island Maids has their own in house training centre, to train the helper according to our needs”

 

Maid Agency	JL Maid Specialist
About	JL Maid Specialist is one of the most trusted maid agencies in the country. They have hundreds of positive reviews on Google with an overall rating of 4.8. Having been in the business for over ten years, the agency boasts domestic helpers from the Philippines, Myanmar, and Indonesia. The agency places high importance on customer services by basing their operations on three core values – friendliness, reliability, and willingness to serve their customers to total satisfaction. That explains why they’ve been able to establish a long-lasting and trusted relationship with the majority of their customers.
Services	Renewal of Work Permit Booking and Purchasing of air Ticket Lodging of Transfer Domestic Worker During your vacation Medical Checkup Application and Cancellation of work Permit
Pricing	Request Quote
Website	Click here to go to JL Recruitment’s Website
Address	625 Elias Road #01-328 Elias Mall Singapore510625   18 Yushun Ave 9 #01-30 Junction Nine Singapore 768897
Telephone	(65) 6581 3566 (65) 6352 6366
Operating Hours	Monday – Friday: 11:00 am – 8:00 pm Saturday: 11:00 am – 6:00 pm Sunday: 11:00 am – 5:00 pm
Review 1	“Cathy is indeed very helpful. She really guide us from start to finish. Managed to get the good maid based on her recommendation. She really follow up and update us from time to time. Really good service and experienced with JL.”
Review 2	“Cathy has been very helpful and prompt in answering my queries and finding a suitable helper for my household. Really thankful to her for a fuss free process!”
Review 3	“Cathy is very helpful since day 1 of my inquiry. Lucky I saw your name in Google Review and they are really truthful about feedback because I also experienced myself your good service and professionalism.”

 

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Maid Agency	Reliable Maids
About	Another new kid on the block. They’re process-driven, a quality assured way to find a reliable and well-trained domestic helper to help you out with house chore and other errands. They have a different approach where they give both you and your helper a 350 plus systemised checklist for household chores. They also have one of the most affordable rates you’ll ever come across in the country.
Services	Maid Transfer Embassy Endorsement Holiday Drop off Medical Checkup Video/ Phone Interview
Pricing	Request Quote
Website	Click here to go to Reliable Maids’ Website
Address	15 Duku Road #01-01 Singapore 429165
Telephone	(65) 9772 7228
Clients	Hotfrog Maids Central Wantedly Great Eastern Singapore Hardware Zone
Review 1	“Hiring with Reliable Maids and Melissa has been a very pleasant experience. I was quite picky with my requirements and interviewed quite a few maids over video call, but they managed to find me many options of maids still. Will highly recommend!”
Review 2	“Melissa goes above and beyond to ensure there is a right fit between the maid and my family. The checklist they give to the helper before they start working was very useful – it helps us and our helper have the same understanding of what is expected.”

 

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Maid Agency	Maid-Power
About	Maid power was established in 1984. Guess this makes them one of the oldest and therefore most reliable maid services in the country. The agency stands out for offering personalised maid services, where they first have to consult their clients and ascertain their needs before they can go ahead and assign a maid. In other words, they operate as matchmakers for maid services in Singapore. Adding to that, they have a maid’s orientation program for training first-time maids. They also facilitate work permit renewals, passport renewals, home leave processing, and work permit cancellations.
Services	Local Transfer Direct hire Deployment Home Leave Processing Renewal of Work Permit Complimentary Services
Pricing	Request Quote
Website	Click here to go to Maid Power’s Website
Address	304 Orchard Road #06-15/16 Lucky Plaza Singapore 238863
Telephone	(65) 6339 6161
Operating Hours	Monday – Friday: 9:30 am – 7:00 pm Saturday, Sunday and Public Holiday: Closed
Review 1	“Through our years of working with Maid Power, especially with Sidah in particular, she has been the most attentive and responsive professional we have encountered. Not only is she meticulous about the process and paper work, she is able to be sensitive to both the employers and the FDWs. I will highly recommend anyone, first time employers or not, to approach Maid Power for your FDW needs. Keep it up Maid Power!”
Review 2	“Our most trusted maid agency! They always ensure smooth transition of the helper into our household needs/ culture.”
Review 3	“Excellent and helpful especially the boss. That’s why I’ve stayed with maidpower all these years and I dare recommend to my friends.”

 

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Maid Agency	Best Housekeeper
About	Best House Keeper understands the hardship that Singaporeans go through while searching for maid services. They have, therefore, taken it upon themselves to simplify the process and make everything a snap. The agency first looks into your requirements before matching it with the most appropriate maid profile in the country. Adding to that, they also screen their candidates and take through a thorough vetting and training process to ensure that they can be trusted and are up to the required professional standards.
Services	Match Making
Pricing	Request Quote
Website	Click here to go to Best Housekeeper’s Website
Address	304 Orchard Road #04-105 Lucky Plaza Singapore 238863
Telephone	(65) 6876 7948
Operating Hours	Monday – Friday: 10:00 am – 7:00 pm Saturday and Sunday: 10:00 am – 6:00 pm Public Holiday: Closed
Review 1	“Mandy is the best agent we have ever come across. She goes the extra mile to help us , even though we did not get any helper from her yet. She is always patient and responds very quickly to our questions , giving us the most helpful information. We are very thankful for her help and time !”
Review 2	“I used to be very doubtful about hiring a domestic helper because of all the bad experiences I heard. However, when a friend introduced Best Housekeeper to me, they changed my perception about getting one. They actually have their own online platform Match Me which gave me a hassle-free experience in hiring a helper to take care of my mother. I would rate my online experience with Match me 9/10 as it made the process of finding a quality helper for my family so much easier.”
Review 3	“Best Housekeeper has this Match Me function that is extremely useful. It helped me to match me to a maid of my choice based on my criteria. Thank you for this hassle-free experience, which allowed me to save time in only interviewing relevant maids. A very innovative idea indeed! Good job guys!”

 

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Maid Agency	AI Employment Agency
About	A1 Employment has been around for more than 14 years. During this time, they have managed to match thousands of families with matching domestic helpers. It’s a well establish maid service, with high customer retention and low transfer rate. This comes as a clear indication that their customers are completely satisfied with maids that the agency provides.
Services	Booking and Purchasing of air ticket Application of Work Permit Embassy Endorsement Counselling of Maids Home leave Processing
Pricing	Request Quote
Website	Click Here to go to AI maid’s Website
Address	545 orchard Road, #04-14 Far East Shoping centre Singapore 238882
Telephone	(65) 6738 4715 (65) 6732 4715
Operating Hours	Monday – Friday: 10:00 am – 7:00 pm Saturday and Sunday: 10:00am – 4:00 pm Public Holiday: Closed
Review 1	“Samantha was a great help in facilitating the process of hiring a helper. She was proactive in offering recommendations based on my needs. In addition, the agency’s website is well updated – the moment I confirmed my choice, the agency removed her profile so that prospective employers would not be misled into thinking the candidate is still available for hire. The entire experience was smooth, with interviews being scheduled promptly as well. Thank you for the assistance. I am looking forward to meeting my helper.”

 

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Maid Agency	JForce Employment Service
About	As one of the leading providers of domestic services in Singapore, JForce has been successfully involved in training domestic helpers in Singapore before pairing them up with the right clients. Their many years of experience in the field makes them one of the most reliable maid services in the country. They have maids from Indonesia, Myanmar, the Philippines, and other parts of the world. It’s among the few agencies in the country that’s managed to sign up maids from Cambodia.
Services	Application of Work Home Leave Renew Contract Counselling Medical Check up
Pricing	Request Quote
Website	Click here to go to JForce’s Website
Address	23 Bendemeer Rd #01-515 Singapore 330023   345 Jurong East St 31 #01-13 Singapore 600345
Telephone	(65) 6635 2506 (65) 6909 7782
Operating Hours	Weekdays: 10:00 am – 8:00 pm Weekends and public Holiday: 10:00 am – 5:30 pm
Review 1	“They are sincere in their services and they introduced a helper who had a good fit with my family.”
Review 2	“Amazing work you guys are doing, Keep it up!”

 

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Maid Agency	Assured Employment
About	Assured employment was established in 2012 with the main aim of providing the people of Singapore with suitable and well-trained maid assistants to help them out with house chores. The agency has one of the most transparent pricing policies and a systemised training program that serves to equip their domestic workers with the right attitude and skill set. All this is done to ensure that they’re able to establish a trusting, long-lasting relationship with every single one of their customers.
Services	Transfer Maid Renewal of Work Permit Arrangement of Medical Checkup for Maid Repatriation of Maids Contract Processing for Filipon FDW
Pricing	Request Quote
Website	Click here to go to Assured Employment’s Website
Address	865 mountbatten Road B1-60 Katong Shopping Centre Singapore 437844
Telephone	(65) 6346 7218
Operating Hours	Weekdays: 11:00 am – 8:00 pm Saturday: 10:30 am – 5: 30 pm Sunday and Public Holiday: Closed
Review 1	“I have a good experience with Assured maid agency. They are very responsible and attended to me every time for any doubt with helper issue or documentation. Currently my helper are from them now renewing the 2 second contract with me happily.”
Review 2	“Excellent and Highly Recommended. Assured is honest and efficient in their services. We loved our helper who is hardworking and have look after our family so well. I would not hesitate to recommend them to all my friends and family if they required such services.”
Review 3	“I have been getting my helper from them for many years. Shanny is really patient and she listens and tries to recommend to my needs for a helper. Thank you for the great and reliable service!”

 

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Maid Agency	Universal Employment Agency
About	Universal Employment was started in 1986. Their intention was to address the rising domestic needs of families with busy lives. Customers that have benefited from their services rise to a count of 10 000, having operated for more than 30 years. And the fact that no one seems to be complaining about the quality of their maids, that alone shows the company is doing is an impressive job in vetting and training their maids.
Services	Direct Hire of Maids in Singapore Renewal of Maid Work Permit Medical Checkup Setting- in- programme Maids for House work an cooking Renewal of Passport for Filipino Maids
Pricing	Request Quote
Website	Click here to go to Universal Employment’s Website
Address	304 Orchard Road #03-52 Lucky Plaza Singapore 238863
Telephone	(65) 6735 3456
Operating Hours	Monday – Friday: 10:00 am – 7:00 pm Saturday and Sunday: 10:00 am – 5:00 pm Tuesday and Public Holiday: Closed
Review 1	“I love my agency universal employment agency. Thank you for giving me a good employer. God bless… Merry Christmas and Happy new year! 2020”
Review 2	“The owners found us a great maid and were extremely helpful and patient with all our questions”
Review 3	“Bringing over my domestic helper from HK was a breeze, thanks to Universal expert advice and guidance. Will highly recommend to my friends who wish to direct hire their own domestic helpers and engage the professional service of Universal to ensure a smooth process. Appreciate it! You guys deserve more than 5 Stars!!!”

 

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Maid Agency	121 Personnel Service
About	Personnel Services has been in the spotlight for all the right reasons. One is because they’re pretty good at taking note of their clients’ requirements and ensuring that they’re matched with the best maids they can get. The agency doesn’t impose loans on their maids, considering they only deal with transfer helpers. Plus, they have designed their system to function as a matchmaker. That means the clients get to specify the experience, dialect, character, and the skill set of the maids that they’re looking for, and the agency will see to it that they’re matched with the best maid for that.
Services	Recruiting New Helper from Overseas Processing Renewal of work Permit and Passport Recruit helper who is transferring to another employer in Singapore
Pricing	Request Quote
Website	Click here to go to 121 Personnel’s website
Address	545 Orchard Road #12-07 Far East Shopping Centre Singapore 238882
Telephone	(65) 6733 8121
Operating Hours	Monday – Friday: 10:15 am – 6:00 pm Sunday: 10:15 am – 3:00 pm Saturday and public holiday: closed
Review 1	“Ive been working for my employer for almost 11 years and i am grateful to 121 agency for getting me such a great family. Highly recommend 121”
Review 2	“I have found a very lovely family from 121 and stayed with them for 3 years. Thank you for finding ne a wonderful family and both of us are relocating too.”
Review 3	“121 personnel is a great agency. Staffs are very friendly.”

 

 

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Maid Agency	Nation Maid Agency
About	Nation Maid was founded in 1992, and at the time of this publication, the agency has deployed more than 50, 000 FWDs to Singapore households. The agency excels for several reasons, one being they have more than 50 experienced trainers that strive to ensure all their domestic workers are taken through a thorough training program before they’re allowed to work for anyone.
Services	Counselling Direct ire of FDW Application and Renewal Caregiver’s Training Repatriation
Pricing	Request Quote
Website	Click here to go to Nation Maid’s Website
Address	135 Jurong Gateway Rd #05-317 Singapore 600135
Telephone	(65) 6665 8199
Operating Hours	Monday – Friday: 9:00 am – 8:30 pm Saturday and Sunday: 10:30 am – 5:00 pm
Review 1	“I just hired a maid at Nation Maid. I’m thrilled with the results. Their prices are reasonable and they did a superb job! All the rooms they worked on were spic and span and they cleaned areas I never even expected – the covers to my cat litter boxes were wiped down and I swear the pot I had on my stove looked cleaner and shinier than when I left it. The maid that I got is really good! I am so glad for having decided to get a maid at Nation maid! Would recommend to everybody.”
Review 2	“Nation Maid is the finest maid services there is! We have been customers for more than a year now, and we would highly recommend this company. Fantastic cleaning and great maids. They go out of their way to do things above and beyond.”
Review 3	“So happy with the service and staff. They seem to care more about the quality of their services and I feel more comfortable trusting them with my home. I look forward to a long working relationship with Nation Maid and I would absolutely recommend them!”

 

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Maid Agency	Best Maid Agency
About	Best Maid agency had to pick a name that best describes them, and it’s no smoke. For a start, the agency has been doing a commendable job training their domestic workers and equipping them with the necessary skill set. In addition to providing house cleaning services, food preparation, and laundry work, their domestic workers are also trained to offer child care, elderly care, and pet walking, among a long list of other domestic chores.
Services	Live Webcaam Interview Well-trained in House chores Simple and Fast Application Well-trained in Child care Well-trained in Cooking
Pricing	Request quote
Website	Click here to go to best Maid Agency’s Website
Address	600 North Bridge Road 10-01
Telephone	(65) 3129 2638
Operating Hours	Monday – Friday: 7:00 am – 4:00 pm Saturday: 8:00 am – 4:00 pm Sunday: Per Schedule
Review 1	“I had a newborn in May 2018, by June I realized that my husband and I can’t sustain our cycle. I called up Best Maid Agency Singapore and they patched me through Alexis. Now she’s been with us since and we don’t know what we’d do without her!”
Review 2	“My dad had a stroke in 2017 and needed 24/7 care. We called up Best Maid Agency Singapore and two weeks later, Pauli landed here at our place. She and my dad are now the best of friends.”
Review 3	“Best Maid Agency Singapore is indeed the best Singapore maid agency! My family has three maids, all from them, and all exceeding our expectations. My brother’s maid is Julie, a Filipina in her 30s who cooks the best food! My mom and dad live with Katie, also a Filipina in her 30s, who take care of them so they can spend their time doing things other than cleaning the house. I live with Sylvia, an Indonesian in her 40s who loves my Labrador, Arvin like he’s her own! Anytime I’ll ever need maids, I know who to call! Recommended, 10/10!”

 

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Maid Agency	Eelit Maid Agency
About	Eelit has all the qualities of leading maid service on this island. The reason being the agency puts in a lot of effort to train both their local and foreign domestic workers the moment they jet into the country. They aim to ensure all their domestic workers are as sophisticated and well-mannered before they’re deployed into anyone’s home. They have one of the highest levels of professionalism and peerless communication skills that are the envy of many maid agencies offering the same services.
Services	Placement of Transfer Maid Caregivers Training Workshop Job Placement Services for foreign Maids Application of Work Permit Maid’s Insurance and Medical Checkup
Pricing	Request Quote
Website	Click here to go to Eelit’s Website
Address	178 Toa Payoh Central, Blk 632 YIshun Street 61 #01-12 760632   865 Mountbatten Road #01-03 Katong Shopping Centre Singapore 437844 #01-212, Singapore 310178
Telephone	(65) 6909 9742 (65) 6440 6468
Operating Hours	Monday – Friday: 11:00 am – 7:00 pm Saturday and Sunday: 11:00 am – 6:00 pm Public Holiday: Closed
Review 1	“Recommended by a friend to get my maid from Eelit. Provided my requirements and they did a very close matching for me. Staff was very sincere and patient, not pushy and even helped me interview the maid to make sure she can handle my requests. The maid already worked with us for 3 months and i can only say she is a blessing to us.”
Review 2	“Very sincere and honest agent. My first time getting a helper and they went through all the process n paper work patiently. Our helper is currently with us for 7 months already”
Review 3	“Sherly is a very polite lady who have lots of patience, will try her to gone through the requirement of the employer and help to find the best helper to match, we have 4 helper for the past 8 years all from sherly agent and all helper she recommend do not have any problem.”

 

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Maid Agency	Homekeeper
About	Home Keeper focuses on raising a family of domestic workers that they, in turn, encourage to care for the families that they’re deployed to work for. The agency has been around since 1998, and have managed to help more than 80, 000 families receive quality maid services. Home keeper doesn’t just work with any domestic worker that reaches out to them. They have a tight vetting procedure that would spit out anyone who isn’t fit for the job. Even more important, they have a series of training programs that their domestic workers have to go through before they’re allowed to work for any of their clients.
Services	Maid Insurance Pre-employment Training Maid employment Paper Work
Pricing	Request Quote
Website	Click here to go to Homekeeper Maid’s Agency
Address	170 Upper Bukit Timah Road #04=60 Bukit Timah Shopping Centre Singapore 588179   21 Hougang Street 51 #01-23 Hougang Green Shopping mall Singapore 538719
Telephone	(65) 6468 5220 (65) 6383 5220
Operating Hours	Monday – Friday: 10:00 am – 6:00 pm Saturday and Sunday: 10:00 am – 5:00 pm
Review 1	“This is my first time engaging a maid. Through friends’ recommendation, I have approached a few maid agencies but this is the only agency that came back with a few maids that can speak mandarin. Linda is helpful and professional, she even reconnected me to one of the maids through phone again as I couldn’t hear clearly during the first round due to heavy rain over at the other end.”
Review 2	“I would like to commend Siew Lee her for successfully assisting me in bringing my current helper to Singapore. She is highly efficient and with her efforts, she was able to bring my helper from Philippines to Singapore within the time frame that I expected. On top of that, she would consistently keep me updated about administrative matters and inform me of any potential problems faced along the way. I really appreciated her efforts and I would highly recommend her services because she is a highly committed individual.”
Review 3	“Engage my second helper from the Bukit Timah Branch. Very prompt and good serviceSpecial thanks to Siew Lee. A helpful and friendly lady. Thumbs up!”

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How to Choose the Ideal Maid for Your Household

If you’re reading up to here, you’re probably thinking of finding a maid for your household. No doubt, choosing the right maid is a lot of work. However, think about the amount of work you have to do every day at home if you don’t have a domestic worker! 

• The Agency’s Reputation 

To start off, all maid agencies need to have Employment Agency License. This can either be a Comprehensive License or a Select License. These licenses, issued by the Ministry of Manpower (MOM) are only given to registered businesses. 

You can also check with MOM whether a specific agency has received demerit points for breaching employment agency regulations. 

Maid agencies should also be accredited by the embassies of countries these FDWs come from. This can ensure that the maids are also hired by licensed recruiters back in their home country. 

Once you’ve narrowed down your choices with the above considerations, look into the agency’s history and track record. Agencies are usually more reliable if they’re large and have been operating for a long time. Additionally, check out reviews from previous customers to ensure that this is the agency you want to work with. 

• State Your Needs Clearly to the Maid Agency

Businesses exist to solve problems. Think about the issues you want your maid to solve. Do you want her to take care of your household chores? To take care of your kids while you’re away? Or to take care of your elderly parents? 

Communicating your needs with the agency can help them source for the most qualified maid for you. 

• Ask the Right Questions 

Before you make a commitment to any agency, it’s important to clarify your concerns with them, either face-to-face or through a phone call. 

Some questions you need to ask include:

• • Am I able to conduct an interview with any of my selected candidates?
  • Do you run background checks on your maids? If you do, how do screen them individually? 
  • If the maid is a transfer maid, am I able to speak with their previous employer? 
  • How are your rates set? Are there any additional fees we have to fork out?
  • What kind of bonds and insurance do you have for your maids? 
  • What kind of training do your maids go for, both locally and overseas? How long do these courses last?
  • How many off-days are the maids entitled to have each month? 
  • What happens if the maid failed to fulfil our needs? Is there a replacement fee for maids? If you offer a free maid replacement, how many free replacements am I entitled to have? 
  • What happens if you’re not able to find a suitable maid for us within a given period? Are we entitled for a refund? 

Asking the right questions will clear out any doubt you have, and most importantly, give you peace of mind during your hiring process.

Once they have answered all your questions to your satisfaction, have it written and stated clearly on the contract. 

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The Cost of Hiring a Maid in Singapore

We’ve come to the part you’ve been wondering about. Take out your budget book and make a note of these ballpark figures. 

• Maid’s Salar

The maid’s salary varies according to her country of origin. Here’s a rough estimate: 

Filipina maids are usually costlier, given their ability to speak English well. However, bear in mind that communication is a very crucial aspect to maintain a good relationship with your FDW, and the extra cost may be worth it for those families who can’t speak Malay/Indonesian or Burmese.

• Maid Levy 

According to the Ministry of Manpower (MOM), a maid levy is a pricing mechanism to regulate the number of foreign workers locally. The current maid levy is $300 per month. However, for households that qualify for concessionary levy can get the amount reduced to $60 per month. More on that later. 

• Working on Rest Days 

Your maid, like any member of the workforce, needs to recharge and unwind. On average, maids should at least have four days of rest per month. Any request for them to work on these days are counted as overtime. If you need them to work on their rest day (hopefully not), be prepared to set back by around $19-22 per day. 

• Living Expense

These are the hidden costs of living with a maid. To facilitate your maid’s work, be prepared to set aside some cash for the following:

• • Utilities – $40 per month
  • Groceries – $120 per month
  • Transport – $40 per month

• Agency and Other Administrative Fees 

When you hire a foreign maid, agencies will require you to pay an upfront fee, mainly for advertising and legal processes. This amount can go from $1,000 to $2,000.

Additionally, you’ll have to set aside approximately $5,000 for a security bond, unless she’s a Malaysian. According to MOM, the bond is an agreement that holds you legally liable should you or your helper breaks the law or Work Permit conditions. 

You’ll also have to purchase a personal accident and health insurance for your maid, which will further set you back by around $260. 

To finish up this segment, you’ll have to pay a total of $70 for your maid’s work permit application and issuance. Your maid will also be required to sit for a compulsory Settling-In Programme (SIP), where she’ll learn about the rules of her employment in Singapore, as well as work safety practices and social-emotional management. The SIP will cost $75.

Final Sum

If you have added up everything, the sum’s going to look around $19,615 for the first year. That’s about $1,634 a month.

It’s not a small sum, considering how your life could change for the better with the presence of a maid. Discuss with your other half thoroughly before making your decision.

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Getting a maid’s so expensive! Are there any ways I could reduce my expenses?

Yes, I know how you feel. Hiring a maid will eat up a lot of your expenses. Fortunately, there are ways to reduce your expenses! 

• FDW Levy Concessions

On average, you’ll have to spend around $3,600 a year for maid levy. Your maid levy can be reduced by 5 times to $720 if:

• • You’re a Singaporean citizen.
  • You have a child below the age of 16.
  • You or someone in your household is at least 67 years old.
  • You or someone in your household is a person with disabilities (PWD). You/he/she must be certified by Singapore-registered doctor that help is needed for at least 1 activity of daily living (ADL), such as showering, feeding, dressing or toileting.

If you’re confident that you or your family member met the above requirements, click here to apply for the FDW levy concession. A household is allowed to have a maximum of 2 FDW levy concession grants. This is provided that 2 domestic workers are serving 2 eligible persons at home.

• Home Care Giving Grant

This is a grant which gives you a monthly allowance of $200. To qualify for this grant:

• • You must be either a Singapore citizen or permanent resident with a family member who’s a Singaporean citizen.
  • Your monthly house income is $2,800 or less per person.
  • For households without income, your annual property value must be $13,000 or less – no worries, this applies to all HDB flats!

If your maid has to take care of a family member who requires aid for 3 or more activity of daily living (ADL), you may qualify for this grant.

Click here for application instructions.

• Foreign Maid Levy (FML) Tax Relief

This scheme is only available to women who are working. They can claim twice the amount she paid for her maid levy. For example, if she paid a total of $3,600 for maid relief in 2020, she can claim a total of $7,200 for the next year of assessment (YA).

• Consider Other Alternatives to Hiring a Maid 

If you just need someone to do simple cleaning chores and don’t wish to incur the cost for a full-time maid, consider hiring a part-time cleaner instead. You can easily hire them from accredited house cleaning companies. 

The cost of hiring a part-time cleaner ranges from $30 to $50 per hour. However, the price may vary according to the size of your home. 

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Hiring a Foreign Domestic Worker in Singapore

Here’s a step-by-step guide on how to hire an FDW in Singapore. So pay attention! 

• Understand the Laws that Governs the Hiring of Foreign Domestic Workers

Before employing a maid in Singapore, you should familiarise yourself with the laws governing the entire process. The Ministry of Manpower enacts these laws, and they serve to protect both the employer and the employee.

Firstly, the foreign domestic worker you employ must comply with the work permit conditions. As an employer, you’ll be penalised if you illegally deploy an FDW or employ an FDW with no work permit.

You have to comply with the following requirements set by the Ministry of Manpower:

• • Make sure the FDW has a valid work permit.
  • Be capable of paying the worker a fixed monthly salary, as declared to the ministry.
  • Be able to foot for their upkeep, including their medical costs.
  • Make sure you have proper housing conditions for the worker.
  • Buy and maintain medical insurance for your helper. This insurance must be able to cover their surgery and in-patient costs.
  • Make sure the worker has been examined by a certified medical doctor in the country. Should they turn out to be medically unfit to work, their work permit will be revoked.
  • Be able to pay a monthly foreign levy for the maid.
  • If the helper is from any other country other than Malaysia, you have to buy a security bond for them.
  • You shouldn’t receive or demand any sum of money from any employment agency.
  • The domestic worker shouldn’t be required to do anything else besides the jobs stated in their employment contract.

• MOM Eligibility Requirements for the Maid

The maid you hire must meet the following eligibility criteria:

• • Must be female
  • She must be between the ages of 23 and 50 at the time of application.
  • Must be from one of the approved source countries: Hong Kong, Cambodia, Sri Lanka, South Korea, Taiwan, Thailand, Myanmar, Philippines, Indonesia, Malaysia, Bangladesh, Macau, and India.
  • Must not be in any way related to the employer
  • Must be certified and have a formal education of at least eight years
  • Must be certified with the Setting in Programme (SIP). This is usually done after the worker arrives in the country.

• Interview the Potential Candidates 

If you’re allowed to have an interview with your shortlisted candidates, prepare a list of questions to narrow these candidates down to the right one. Here are some details you may want to find out before making that final decision:

Work History: Find out more about the candidate’s work history. Why did she terminate her past contract? If she has completed her contract, why did she choose not to renew it?

Personal Life: It helps to know a little bit about the prospective maid. Is she married? If so, will that affect her work? Be careful with how you ask these questions, especially with your tone and the way you phrase them. You don’t want to dig too deep into her privacy.

Religion: If the maid’s from a different religion which prohibits her from handling certain types of food,  find out how much she’s willing to make adjustments for the job.

Future Plans: Find out if the domestic worker has any future plans. Will this affect her contract obligations or work performances?

Experience with Kids and Elderly: If there’s a specific person at home that you need her to care for, ask if she has any experience with that particular demographic. Also, check with her if she has attended any prior caregivers training.

Cooking: Does the maid enjoy cooking? What are the dishes she can confidently cook?

Off Day:  What does she like to do during her off-days? Is she willing to work on her off-days if needed?

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2020 Issues You Need to Take Note of While Hiring a Maid

• Paying for Stay Home Notices

If your maid has just returned from her country of origin, you or your maid agency will have to bear the cost during her 14-day stay-home notice period. If your maid has a valid work pass that’s submitted or approved before 15 March 2020, you are eligible to apply for an assistance package of $60 per day here.

If you don’t qualify for the assistance package, it’s essential to discuss with your agency on how they could help out. Any reasonable employment agency will be open to the possibility of helping to ease this expense for you during this period.

• Maids and Part-Time Work

According to MOM, maids are not allowed to work part-time, with or without your permission. They’ll be slapped with a fine, jailed, and even barred from working in Singapore!

• Maids and Boyfriends

Just like maids working part-time, this is another situation that may get tricky, especially if she gets pregnant. Under MOM regulations, maids are not allowed to be pregnant or give birth in Singapore.

If you discovered that she’s pregnant, you have to report to MOM immediately using this form. Bear in mind, you’ll have to pay for her ticket back home. Rest assured, as long as you report immediately to MOM and follow their instructions, your $5,000 security bond will not be forfeited.

On the other hand, it’s also no surprise why some maids may resolve to get a boyfriend. She works 6 tiresome days a week and is far away from her family.  Yet, there’ll be some unfortunate consequences which will bear inconveniences for you and your family if things get way out of hand.

It’s vital to discuss with your maid about the consequences of getting pregnant in Singapore and how they may affect her career and livelihood if things turn south. Of course, please talk to her politely, which brings me to my next point.

• Treat Your Maids with Dignity and Respect

Put yourself in the shoes of your maid. How would you want to be treated?

Just as you don’t want your boss to mistreat and talk down on you, don’t do it to your maid.

Give your domestic worker a healthy environment to work in. Make sure her room has adequate ventilation. Tell your kids to respect her. Include her during family meals, if possible.

Your maid needs to have the motivation to work hard and serve you, but you need to provide her with the space to do so.

As much as you may not want her to get hanky-panky with any potential men out there, you shouldn’t be spying on her phone. Neither should you restrict her to only a piece of bread or fruit per day. Her work environment should be a prison.

Remember, you’ll face severe consequences if you’re found mistreating your maid!

• Houserules for Maids

Treating your maid well doesn’t equate with allowing her to overstep your boundaries! There have been lots of misbehaving maids documented in the media. You have to establish a set of clear rules she needs to abide by.

Having it printed in black and white could also protect you and your family during times of disputes.

With the rise of social media, it’s not uncommon for maids harnessing it to help pass their time. However, she needs to ask you for permission before snapping any photographs of you and your family on social media!

That could put everyone in a vulnerable position! Check the above Channel News Asia documentary to find out more!

You should also keep your classified documents and credit cards in a safe place. If you have a physically challenged family member, keep their precious items away from the sight of your maid.

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Editor’s Note:

While every precaution has been made to ensure the accuracy and fairness of this listing, we acknowledge that they may be inaccuracies. Therefore we urge you to contact the service provider above for the correct information and/or contact us with the correct information.

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