Why Do Singapore Businesses Need Inbound Marketing More than Ever?

Why Do Singapore Businesses Need Inbound Marketing More than Ever_

And just like everyone hates getting interrupted by a Jehovah’s Witness on a Saturday morning, people are also tired of being constantly bombarded with unsolicited marketing messages.

Enter inbound marketing.

Inbound marketing is a technique that draws customers to your products or services through helpful content rather than bombarding them with ads.

Instead of shouting your message from the rooftops and hoping that someone, somewhere, will hear you, inbound marketing focuses on making you attractive and easy to find when a potential customer comes looking for your product or services.


The State of Inbound Marketing in Singapore

24 Inbound Marketing Strategies You Need to Start Using Today

With so many possibilities for inbound marketing, it’s no wonder that the methodology is gaining popularity in Singapore.

After Singapore’s rapid industrialization, the country became one of the world’s most complex and competitive business environments. Growth continued tremendously in the 1990s and early 2000s, making it one of the Four Asian Tigers.

And yes, this Island Nation is also a Tiger in inbound marketing.

With electronics and communication industries being the backbones of the Singaporean economy, it’s no surprise that many inbound marketing agencies have set up shop on the island.

Inbound marketing is a relatively new concept in Singapore, but businesses are starting to see the value in investing in content and attracting customers through organic means. 


A Typical Example of Inbound Customer Journey in Singapore

The inbound marketing process typically looks like this: 

  • A customer searches on Google for a product or service they need. 
  • The customer clicks on a link to an article or piece of content that is relevant to their search. 
  • The customer reads the article and learns more about the product or service. 
  • The landing page has a form and an offer for a free ebook, report, or checklist. 
  • The customer fills out the form and is redirected to a thank you page. 
  • The customer receives a follow-up email with the free ebook, report, or checklist. 
  • The customer reads the ebook, report, or checklist and learns more about the product or service. 
  • The customer receives a series of emails or an email with follow-up offers, like a button that says “schedule a demo.” 
  • The customer clicks on the link and is taken to a page where they can schedule a demo with a sales representative. 
  • The sales representative follows up with the customer and closes the deal. 
  • The customer is now a happy customer and promoter of your business.


Singapore’s Strategy to Grow its Digital Economy

Digital Government, Digital Economy and Digital Society

It turns out that consumer focus has shifted from traditional media, magazines, and newspapers to digital media like blogs, social media, and online search engines.

The government has invested in different initiatives to grow the country’s digital economy to keep up with this trend. The government even set up IMDA (Infocomm Media Development Authority), an agency dedicated to spearheading these efforts. 

One of the main initiatives by IMDA is to help small businesses go digital. The agency provides various resources and support for businesses that want to transition to online marketing.

That’s where inbound marketing comes in.

Inbound marketing is the perfect way for small businesses to get noticed online. By creating helpful and informative content, businesses can attract customers that are already interested in what they have to offer.

And with the government’s initiatives to help businesses go digital, there has never been a better time for businesses in Singapore to invest in inbound marketing.


Why is Inbound Marketing Important for Businesses in Singapore?

7 Main Differences between Inbound Marketing and Outbound Marketing

So, what are some of the benefits of inbound marketing?

#1. It’s Cost Effective

Inbound marketing is a cost-effective way to reach your target market. 

Unlike traditional marketing methods that require a large budget for ads and promotions, inbound marketing focuses on creating quality content that will attract customers to your business.

That means you can get more bang for your buck with inbound marketing.

#2. It’s Measurable

Inbound marketing is highly measurable. 

Because inbound marketing relies on data and analytics, you can track the performance of your campaigns and see which ones are working and which need improvement. 

That lets you get the most out of your inbound marketing campaigns and see a real return on investment.

#3. It’s Personalized

Inbound marketing is personalized. 

Because inbound marketing relies on attracting customers already interested in your product or service, you can tailor your content to their specific needs and interests. 

That makes your marketing more effective and helps you build long-term relationships with your customers.


Challenges of Inbound Marketing

What are some of the challenges of inbound marketing?

#1. It Takes Time to See Results

Inbound marketing is not a quick fix. It takes time to see results from your campaigns. 

#2. You Need to be Patient

You need to be patient when implementing inbound marketing. Rome wasn’t built in a day, nor will your inbound marketing campaigns.

#3. It’s Personalized

Inbound marketing is personalized. 

Because inbound marketing relies on attracting customers already interested in your product or service, you can tailor your content to their specific needs and interests. 

That makes your marketing more effective and helps you build long-term relationships with your customers.

#4. It Builds Authority

Inbound marketing can help you build authority in your industry. 

By creating quality content that is helpful and informative, you can position yourself as an expert in your field. That will make customers more likely to trust your brand and do business with you.

#5. It’s Scalable

Inbound marketing is scalable.  

As your business grows, you can easily scale up your inbound marketing campaigns to reach more customers.

#6. It Increases Credibility

Inbound marketing can help you increase your credibility. 

When customers see that you are producing quality content that is helpful and informative, they’re more likely to trust your brand. 

It also gets you coverage on other websites and blogs, exposing your brand to a broader audience. You just have to get your website’s SEO right.

#7. Inbound Marketing is Suitable for All Business Sizes

Inbound marketing can work with any business, regardless of size. 

Small businesses have the advantage of being able to start their inbound marketing campaigns quickly and easily. They can also scale up their campaigns as they grow. 

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Larger businesses have the advantage of being able to reach a larger audience with their inbound marketing campaigns.

#8. Lead Nurturing

According to Kissmetrics, 96% of the people visiting your website are not ready to buy. 

That is where lead nurturing comes in. 

Lead nurturing is the process of providing valuable content to people interested in your product or service but who aren’t ready to buy. 

It’s integral to inbound marketing and can help you turn leads into customers.

#9. The Popularity of Blogging

Research shows that 5 out of 10 people you meet read a blog at least once a day. 

That’s a lot of people! 

And it’s not just millennials who are reading blogs. The popularity of blogging is growing among all age groups. 

Even more interesting, 79% of companies with blogs report a positive ROI from their inbound marketing efforts. 

So, if you’re not already blogging, now is the time.

#10. Irrelevant Ad Saturation

You’ll agree with me ads are a nuisance. You’re reading an article on the internet, and suddenly, an intrusive ad pops up and blocks half the screen. 

And it’s not just ads. We’re bombarded with marketing messages everywhere we go. 

To be precise, we’re exposed to about 4000 and 10,000 ads daily! 

With so much irrelevant ad saturation, it’s no wonder we’ve become immune to marketing messages. 

In fact, research shows that we now have an 8-second attention span. That’s shorter than a goldfish! 

So, if you want your marketing messages to be heard, you must find a way to cut through the noise. And what better way to go about it than inbound marketing?

So there you have it — ten reasons inbound marketing is important for businesses in Singapore.


Why Singapore Businesses Avoid Inbound Marketing Altogether

As a business person looking to create a splash, reach out and touch your target market, inbound marketing may seem like an avoidable fad. You may think it’s a passing trend that will die out soon enough. 

But inbound marketing is here to stay. It’s not going anywhere. 

Also, inbound marketing isn’t easy. It takes time, effort and a lot of patience. 

There are hundreds of tasks involved, each calling for a different skill set. 

There’s a lot to do, from creating buyer personas to producing quality content, from SEO to social media, and from lead nurturing to conversion optimization. 

Not to consider the financial side of things. Inbound marketing can be expensive. 

It’s no wonder many businesses in Singapore avoid inbound marketing altogether. 

Many entrepreneurs see inbound marketing as an out-of-budget expense. But that’s a mistake. 

They fail to see the big picture. They don’t understand that inbound marketing is an investment, not an expense. 

Sure, it takes time and money to get started. But it’s worth it. The ROI is there.


Inbound Marketing is More than a Necessity

Human behaviour has changed. And so is the way we consume information.

It’s also the same with the way we make decisions. 

Because of this, businesses have to change the way they market themselves. They have to adapt to the new reality.

That’s where inbound marketing comes in and excels. 

It goes down to the very root of human behaviour and taps into it. 

Inbound marketing is more than a necessity. It’s the future of marketing. 

And it’s something every business, big or small, should seriously consider.

  • Inbound marketing is about building an audience for your product or brand
  • It’s about creating a relationship with your customers. 
  • It’s also about providing value and educating your target market.

How do you know if your target market is ready for inbound marketing? 

If they’re using the internet, they are. 

The fact is that more than 4.66 billion people around the world (65.5% of the world’s population) use the internet. And this number is only going to grow.

In Singapore, the internet penetration rate is 92% (5.45 million people out of the total population of 5.92 million). 

That is higher than the global average. 

What does this tell you? 

For starters, it tells you your target market is online. And if they’re online, they’re ready for inbound marketing. 

It’s time to start thinking about how you can reach them. It’s time to start thinking about inbound marketing.


The Role of Helpful Informative Content 

One of the most important aspects of inbound marketing is content. 

And I’m not just talking about any old content. I’m talking about helpful, informative, valuable content. 

The kind of content that educates your target market and helps them make informed decisions. 

The kind of content that builds trust and credibility. 

The kind of content that turns your target market into raving fans. 

That is the power of inbound marketing. 

The type of content you produce will depend on your business goals. 

It will also depend on the stage of the buyer’s journey your target market is in. 

Are they at the Awareness stage? Are they at the Consideration stage? Or are they at the Decision stage? 

Your content can range from blogs, ebooks, and whitepapers to infographics, webinars, and case studies. 

The important thing is that your content is helpful and informative. It should be able to answer your target market’s questions and help them solve their problems.

When done right, inbound marketing can help you achieve all of this and more.


Following the Inbound Marketing Methodology for Singapore Businesses

The inbound marketing methodology is a step-by-step process that helps businesses attract, convert, close, and delight their target market. 

The first step is to attract strangers and turn them into visitors. 

You can do this by creating helpful, informative, valuable content. Content that educates your target market and helps them make informed decisions. 

The next step is to convert visitors into leads. 

You can use calls-to-action (CTAs) and forms to capture your target market’s contact information. 

Once you have their contact information, you can start nurturing your leads with email marketing. 

The goal here is to build a relationship with your leads and turn them into customers. 

The next step is to Close customers and turn them into promoters. 

You can use marketing automation to sell your product or service to your leads. 

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Finally, the last step is to Delight customers and turn them into raving fans.  

You can do this by providing exceptional customer service and going above and beyond for your customers.


SEO for Singapore Businesses

SEO is another important aspect of inbound marketing. 

SEO stands for Search Engine Optimization. It’s the process of optimizing your website for search engines. 

The goal of SEO is to rank higher in the search engine results pages (SERPs) for certain keywords and phrases relevant to your business.

The aim is to get your website in front of as many people as possible. 

SEO is important for two main reasons. 

The first reason is that it helps you attract more visitors to your website. 

The second reason is that it helps you convert more of those visitors into leads and customers. 

There are a lot of different factors that go into SEO. But some of the most important ones are keyword research, on-page optimization, and link building. 

I recommend checking out The Beginner’s Guide to SEO from Moz to learn more about SEO.

The most effective way to do SEO is to produce high-quality content. You can start by creating blog posts, ebooks, and whitepapers. 

As you create more content, you will start attracting more website visitors. 

You can then use calls-to-action (CTAs) and forms to convert those visitors into leads and customers.


Emails in Inbound Marketing for Singapore Businesses

Email is one of the most important tools in your inbound marketing arsenal.

It’s a great way to nurture your leads and build relationships with your customers. 

Email can also be used to close customers and turn them into promoters

You can send a few different types of emails as part of your inbound marketing strategy. 

The first type is a nurture email. 

Nurture emails are sent to leads who are not yet ready to buy your product or service. 

A nurture email aims to build a relationship with the lead and educate them about your product or service. 

You can do this by sending helpful, informative, valuable content. 

The second type of email is a promotional email. 

Promotional emails are sent to leads who are ready to buy your product or service. 

The goal of a promotional email is to close the lead and turn them into a customer. 

You can do this by offering a discount or special offer. 

The third type of email is a delighted email. 

Delight emails are sent to customers after they’ve made a purchase. 

The goal of a delighted email is to turn the customer into a raving fan. 

You can do this by asking for feedback or offering additional resources.

Here’s an example of a nurture email:


I hope you’re doing well. I wanted to reach out and give you some helpful resources that I think you’ll find valuable. 

The first resource is an ebook on inbound marketing. In it, you’ll learn about the different stages of inbound marketing and how to use them to grow your business. 

You can download the ebook here: 

The second resource is a blog post on the benefits of inbound marketing. In it, you’ll learn about how inbound marketing can help you attract more visitors, convert more leads, and close more customers. 

You can read the blog post here: 

I hope you find these resources helpful. If you have any questions, feel free to reach out. 


John Doe

If you’ve never conducted an email campaign, here’s a step-by-step guide to take you through the entire process. 


Social Media for Inbound Marketing in Singapore

Social media is another important part of inbound marketing. 

Social media platforms like Facebook, Twitter, and LinkedIn are great for building relationships with your customers and promoting your content. 

The first step is to create social media profiles for your business on the major platforms. 

Be sure to include links to your website and your content in your profile. 

The second step is to start sharing your content on social media. 

When you share your content, include a call-to-action (CTA) that links back to your website. 

The third step is to engage with your followers. 

Engagement is key on social media. When you engage with your followers, you build relationships and trust. 

The fourth step is to track your results. 

Be sure to track the number of social media followers you have, your engagement, and the traffic you’re driving to your website.


Why Is Inbound Marketing Perfect for Singapore Businesses and Startups?

We’ve talked about this already in detail. But just to reiterate, inbound marketing is perfect for Singapore businesses and startups because: 

Inbound marketing is the perfect solution if you’re looking for a more cost-effective, efficient, and effective way to market your business. 

Still not convinced? Here are some stats that show just how effective inbound marketing can be: 

As you can see, inbound marketing is not only more cost-effective, but it’s also more effective at attracting and converting leads.

MediaOne helps Singapore startups and established businesses with inbound marketing and growth hacking.

We use SEO, content, email marketing,  social media, and other digital marketing strategies to help Singapore businesses grow. 

We also help businesses with automation,  lead generation, sales enablement, and marketing operations.

Give MediaOne a shoot if you’re looking to generate leads, increase your revenue, close more deals, or grow your business.

About the Author

Tom Koh

Tom is the CEO and Principal Consultant of MediaOne, a leading digital marketing agency. He has consulted for MNCs like Canon, Maybank, Capitaland, SingTel, ST Engineering, WWF, Cambridge University, as well as Government organisations like Enterprise Singapore, Ministry of Law, National Galleries, NTUC, e2i, SingHealth. His articles are published and referenced in CNA, Straits Times, MoneyFM, Financial Times, Yahoo! Finance, Hubspot, Zendesk, CIO Advisor.


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