PRIVACY POLICY

This Privacy Policy explains how MediaOne Business Group Pte Ltd (“MediaOne”, “we”, “our”, or “us”) collects, uses, discloses, and protects your personal data when you visit

Depending on your interaction with us, we may collect the following data:

  • Name, email, phone number (e.g. via forms)

  • Business or company information

  • IP address and browser/user agent details

  • Pages visited and time spent on our website

  • Any personal data included in messages you send us

We collect data through:

  • Contact forms, service request forms, and newsletter sign-ups

  • Cookies and tracking tools like Google Analytics

  • Third-party ad platforms when you click on our ads

  • Direct communications, such as emails or chats

We collect data to:

  • Respond to your enquiries or requests

  • Provide digital marketing services

  • Improve website functionality and user experience

  • Conduct analytics and measure marketing effectiveness

  • Send you updates, newsletters, and promotional offers (only with consent)

Yes, but only where necessary. We may share data with:

  • Service providers who support our operations (e.g., CRM, email marketing platforms)

  • Partners or contractors working on your project

  • Legal or regulatory authorities when required by law
    We do not sell your data.

Yes. We use cookies to:

  • Analyse traffic and user behaviour

  • Remember your preferences

  • Serve retargeted ads via platforms like Google Ads and Facebook
    You can manage or disable cookies in your browser settings.

We implement reasonable technical and organisational measures to secure your data, including SSL encryption, secure hosting environments, and access control measures for staff and third parties.

Yes, primarily. However, some services we use (e.g. cloud platforms or analytics tools) may transfer and store data on servers outside Singapore. We ensure these providers comply with applicable data protection laws.

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

You may contact us at contact@mediaone.co to request access to, correction of, or deletion of your personal data. We’ll respond within a reasonable timeframe.

Yes. If you previously consented to receive marketing messages, you can withdraw consent at any time by clicking the unsubscribe link in our emails or contacting us directly.

For all data protection-related queries, you can email our Data Protection Officer at contact@mediaone.co.

Yes, we may update this policy from time to time to reflect changes in laws or our practices. The latest version will always be available on this page.