PRIVACY POLICY
What is the purpose of this Privacy Policy?
This Privacy Policy explains how MediaOne Business Group Pte Ltd (“MediaOne”, “we”, “our”, or “us”) collects, uses, discloses, and protects your personal data when you visit
What personal data do you collect?
Depending on your interaction with us, we may collect the following data:
Name, email, phone number (e.g. via forms)
Business or company information
IP address and browser/user agent details
Pages visited and time spent on our website
Any personal data included in messages you send us
How is this data collected?
We collect data through:
Contact forms, service request forms, and newsletter sign-ups
Cookies and tracking tools like Google Analytics
Third-party ad platforms when you click on our ads
Direct communications, such as emails or chats
Why do you collect this data?
We collect data to:
Respond to your enquiries or requests
Provide digital marketing services
Improve website functionality and user experience
Conduct analytics and measure marketing effectiveness
Send you updates, newsletters, and promotional offers (only with consent)
Will my data be shared with third parties?
Yes, but only where necessary. We may share data with:
Service providers who support our operations (e.g., CRM, email marketing platforms)
Partners or contractors working on your project
Legal or regulatory authorities when required by law
We do not sell your data.
Are cookies used on this website?
Yes. We use cookies to:
Analyse traffic and user behaviour
Remember your preferences
Serve retargeted ads via platforms like Google Ads and Facebook
You can manage or disable cookies in your browser settings.
How is my data protected?
We implement reasonable technical and organisational measures to secure your data, including SSL encryption, secure hosting environments, and access control measures for staff and third parties.
Is my data stored?
Yes, primarily. However, some services we use (e.g. cloud platforms or analytics tools) may transfer and store data on servers outside Singapore. We ensure these providers comply with applicable data protection laws.
How long is my data retained?
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.
How can I access or update my personal data?
You may contact us at contact@mediaone.co to request access to, correction of, or deletion of your personal data. We’ll respond within a reasonable timeframe.
Can I withdraw my consent?
Yes. If you previously consented to receive marketing messages, you can withdraw consent at any time by clicking the unsubscribe link in our emails or contacting us directly.
Who can I contact for privacy matters?
For all data protection-related queries, you can email our Data Protection Officer at contact@mediaone.co.
Will this policy change?
Yes, we may update this policy from time to time to reflect changes in laws or our practices. The latest version will always be available on this page.