POS and Ecommerce Solutions Singapore

 

Your Ideal POS Partners

MediaOne POS has grown to be one of the leading providers of Point-of-Sale and eCommerce IT solutions, products, and services in Singapore. We offer a full range of POS hardware, software, and peripherals from market leaders such as Micros / Oracle, Radiant Systems, Verifone, Microsoft Dynamics AX 2012 R3, and much more.

We provide Point of Sale systems for convenience stores, grocery stores, retail outlets, restaurants, bars, taverns, and any brick & mortar location that needs a quick cash register solution. Our experienced team of POS technicians can set up and configure your system quickly — and our continued support means you get to focus on your business instead of worrying about technicalities.

We also offer comprehensive eCommerce IT solutions and services (including custom-built shopping carts and company websites). We can help you establish an online presence that facilitates real-time sales and immediate order fulfilment.

Why MediaOne POS?

MediaOne POS offers more than a place to purchase Point of Sale hardware. We provide IT services, top-notch support, and expert installation – all at a fair price.

We work hard to ensure our clients are 100% satisfied with their new Point of Sale systems. We have extensive experience in all retail types, from convenience stores and supermarkets to restaurants, bars, and taverns. We offer competitive, fixed prices and guaranteed turnaround times.

Our mission is to bring you the latest in Point of Sales and Ecommerce IT solutions, so let us know what you need, and we’ll do our very best to help.

Our Services

Because every business is different, MediaOne offers a range of POS services to meet specific business needs.

Our services include:

Point of Sale Services (POS installation, configuration, and ongoing maintenance services): You can depend on us to quickly set up and configure your system. We’ll get you started with the basics, then provide continued remote and on-site support.

Retail POS Systems: We offer a full range of cash registers, POS hardware, and software solutions for every type of retail location. Whether you’re operating a convenience store or supermarket, looking to open a new restaurant, bar, or tavern, or simply want a reliable cash register solution for your retail location, we can help.

POS IT Services: Our experienced team can help you establish an online presence with our comprehensive eCommerce IT solutions, including custom shopping carts, company websites, and online payment processing. With years of experience in retailing and development, we can help you get your small business online and start taking advantage of the latest business opportunities.

Secure Retail Software: Our cutting-edge Point of Sale software is secure, so you can take comfort in knowing your data is protected. And because the software solutions are designed to be compatible across multiple platforms, it’s easy for us to install on any computer platform needed, including Windows Vista Business, XP Professional, Windows 7, and even Mac OS X.

Maintenance & Repair (all types of POS hardware, software, and peripherals):

We offer both on-site repairs and mail-in service for all POS equipment, including printers, monitors, cash drawers, scales, barcode scanners, and more.

Customer Support: We believe in providing outstanding support to our clients. Just reach out to us for help with installation, configuration, or network issues – our experienced team of technicians will be glad to accord you the necessary support.

Why Do You Need a Point of Sale?

Every modern business needs a Point of Sale (POS) system to make electronic transactions quick and easy. Whether you’re looking to open a new restaurant, bar, supermarket, or cleaning services or simply want a reliable cash register solution for your retail location, the right POS system can help streamline operations and boost sales.

Our goal at MediaOne is to help you get the most out of your Point-of-Sale system. For this, we create tailor-fit POS solutions to meet your specific business needs.

Mission

At MediaOne, we believe in the power of establishing a long-lasting, meaningful relationship with our clients. We value the trust you place in us and make it our mission to provide outstanding products, services, and support. We are proud to provide the best in retail technology, POS systems, IT services, and more.

Start accepting payments faster

Set up an online store using our custom eCommerce solution. With this complete system, you can begin accepting orders immediately without any need for additional development work.

Your website will be SEO-friendly to help attract more visitors, while shopping carts are built to accommodate all major credit cards and online payment services.

Make it easy to manage your products, inventory, and orders — including order tracking and email notifications about new orders or out-of-stock items. Our site builder makes it simple to add pages and update information without having any technical expertise.

Designed for accuracy and ease of use

The right Point of Sale solution can help boost sales and improve customer experience. Our POS software has been designed for maximum user-friendliness, while the hardware we offer is known for its reliability, durability, and flexibility.

With a POS system from MediaOne, you’ll get fast transaction speeds and easy product management. The software is also built to run on all major devices, including smartphones, tablets, and laptops. With an intuitive interface that works for all skill levels, our PCPOS system significantly reduces training time.

Learn more about our POS solutions

Check our website for more information about our Point-of-Sale hardware, software, eCommerce solutions, IT services, and support. You can also contact us today for a free consultation from one of our experts or schedule an in-store appointment with a sales associate.

If you’re looking for reliable Point of Sale or Ecommerce IT solutions in Singapore, feel free to contact us today. Our friendly staff is waiting to hear from you.

 

 

The Information Part

You’ve probably seen cashiers at the supermarket swiping debit cards fast, pressing buttons on expensive-looking machines connected to the cash register. You might even have heard of somebody getting paid through one of these machines—to you, this all might seem magical.

What is POS?

POS stands for Point of Sale. It’s an electronic terminal that allows sellers (like your local supermarket) to process multiple forms of payment from customers—cash, cheques, debit, credit cards—and track inventory.

Some POS systems are even capable of accepting mobile credit payments. All of this is done with the push of a button, so you don’t have to wait for anything to be processed by a cashier or an employee.

The History of POS

The history of POS can be traced back to 1879 when James Ritty first invented the cash register.

IBM introduced the first POS system (in the 1970s). Two of its earliest users were the Dillard’s Departments Stores in California and Pathmark supermarkets in New Jersey and New York.

At the time, most retail establishments were still using the old-fashioned cash registers, with a few using electronic cash registers, which were essentially nothing more than a typewriter combined with a calculator.

It didn’t take long before IBM’s POS system caught the eyes of other retailers and manufacturers and was soon rolled out to various supermarkets and departmental stores worldwide. The rest is history: nowadays, most stores use POS systems to process payments more efficiently and keep track of their inventory.

Types of POS

In recent years, different types of POS have been introduced to the market, so it can be a bit overwhelming trying to figure out which one is best for your business. Here are a few examples:

POS Apps

With mobile payments on the rise, retailers operating on a shoestring budget no longer have to purchase a physical POS system with a cash register. Instead, they can opt for a smartphone app that allows them to create an inventory list, accept credit/debit card payments, and process customer orders.

Pros and Cons of a POS App

Pros

• Flexible: Allows retailers to process customer orders on the go and accept credit card payments anywhere.
• Low cost: Retailers don’t have to purchase a new cash register
• Easy to stay up-to-date with the latest technology

Cons

• Limited Features and Capabilities: Limited in customization and the number of payment options it allows.
• May not be compatible with all mobile devices: Requires a reliable internet connection and a smartphone to work.

POS Apps Work Best with:

• New Businesses operating on a limited budget
• Businesses with a mobile customer base
• Retailers who want to process credit payments on the go

The Cost of POS App

A POS app with basic features is always free, but a paid one with more advanced features ranges from $30 to $150 a month.

Common Examples of POS Apps

Square POS	PayPal Zettle	Lightspeed	Shopify
Free	Free	It starts at $30/month	Free with Shopify’s e-commerce plan
Processing fees 2.6% +10 cents	Processing fees 2.69% +10 cents	Processing fees 2.69% + 10 cents	Processing fees 2.9% + 30 cents
Suitable for new and small businesses with a limited budget	Ideal for businesses with a mobile customer base or small businesses with simple POS needs	Ideal for retailers who want to process credit/debit card payments and track inventory	Suitable for retailers who want to have their own POS app on a Shopify store

Mobile POS Systems (mPOS

Designed to be used on the customer’s side, mPOS systems allow users to swipe and process credit cards. Since they’re compact and designed for mobile use, they’re easy to carry around, making them an excellent option for retailers servicing customers on the go.

Pros and Cons of mPOS Systems

Pros

User-friendly: Designed so that all you have to do is swipe a credit card or scan a barcode.  All processes are done from the customer’s side, so they don’t have to worry about inputting any information.

Intuitive: These systems are so easy to use. All you have to do is open the application, connect it to a mobile device, and you’re ready to process payments. Retailers don’t have to go through an elaborate installation or setup process.

Small and Compact: Perfect for small businesses with a mobile customer base or retailers who want to process credit card payments on the go.

Cons

Require an Internet Connection: These systems are only compatible with wireless internet, so retailers will need to make sure they meet certain requirements.

Limited Features and Capabilities: Limited in customization and the number of payment options it allows.

Compatibility Issues: Not all mobile devices are compatible with mPOS systems

mPOS System Work Best with Retailers who want to process credit card payments on the go or small businesses with limited space.

They tend to work best with:

• Food Trucks
• Retailers looking to sell stuff on the go or in small spaces, like craft markets
• Stalls at street fairs
• Temporary vendors
• Pop-up stores

The Cost of mPOS Systems

A few mPOS systems have no software fee, but most of them tend to cost about $60/month

Examples of mPOS Systems

Clover	Square Terminal	Vend
Clover mPOS system tends to work best with restaurants, bars, or businesses with a variety of proprietary hardware configured to accept payments from the sales floor or right where the customer is sited or standing.	Square Terminal is the latest in handheld register hardware that has Square’s POS app pre-programmed on it, along with a built-in card reader and receipt printer. It can be used as a countertop or on the go for line busting, table-side sales service at events like concerts and sporting games where there’s no physical cashier nearby.	A mobile POS for retailers, the Vend is a revolutionary way to run your business. The iPad-based software works with an inventory app that can also be used on smartphones and tablets to provide salesfloor assistance from anywhere at any time.
Start at $9.95 per month The hardware ranges from $99 to $499 but might vary depending on the vendor	POS Cost: Hardware: $299	Starting at $119 per month Operates on iPad
Processing Fee starts at 2.7% +$0.10 for Register Lite| 2.3% + $0.10 for Register	Processing Fees: 2.6% + $0.10	Doesn’t Feature a processing functionality

Touch Screen POS

Touch Screen POS: Touch screen POS systems are an all-in-one solution. They come with a built-in printer, scanner, cash drawer, and more. These systems accept credit card payments through swiping, manually keying in the credit card number, or by running the sales on terminal apps integrated into the system.

Pros and Cons of Touch Screen POS

Pros

• Streamlines interfaces for faster transactions
• Intuitive design and user-friendly
• Customizable options available for businesses with varied needs
• Helpful in tracking inventory and managing sales

Cons

• Relatively expensive when compared to other POS Systems.
• Their subscription plan can be expensive

Touch Screen POS Systems Work Best With businesses that want full control over their inventory, menus, or customer loyalty program.

They’re typically good with:

• Fast-paced businesses with multiple sales points and complex menus, like grocery stores and restaurants
• Businesses with a lot of menu items or sales points, like airports or busy retailers
• Businesses with a lot of transactions
• Any business looking for a POS system that they can easily train their employees on

The Cost of Touch Screen POS System

Touch screen systems tend to be more expensive than standard POS systems.

Their cost can range from a few hundred dollars to thousands of dollars. The terminal software costs between $50 and $200 per month.

Examples of Touch Screen POS Systems

Toast	Touch Bistro	Upserve	Lightspeed
Toast is a touch-screen POS for restaurants. It allows for table-side ordering, on top of helping you manage seating and turnover. It also features a kitchen display system that customers can use to view wait times for tables easily.	Another touch-screen POS for restaurants. Touch Bistro allows table-side ordering, table mapping, and much more. It’s also an ideal POS system for small food service vendors, catering businesses, and coffee shops.	Upserve is an ideal POS system for bars and restaurants looking for an iPad POS and detailed functions for table-side ordering, table mapping, and wait time management.	Lightspeed is an all-in-one POS system for small to medium-sized businesses. It’s perfect for retail businesses, quick service restaurants, or bars that need help with inventory management and detailed reporting
Starts at $0/month, an optional $499 for installation	POS cost: Starting at $69/month	Starts at $59/month + $60/terminal	Starts at $69/month for retail and $59/month for restaurants
Processing fee: Not disclosed	Processing Fees: Varies depending on types of business, sales volume, and card mix	Processing fee: Varies depending on sales volume and card mix	Processing Fees: 2.6% + $0.10

Cloud-based POS Software: As the name suggests, Cloud-based POS systems are hosted on the cloud. They store transactions, calculate inventory, track sales, and more.

Pros of Cloud-Based POS Systems

Pros

• They’re Easy to Use: No software installation is needed
• No hardware investment needed: No need for additional registers or cash drawer
• Customizable, scalable, and flexible to adapt to your business needs
• Helpful in tracking inventory and managing sales

Disadvantages of Cloud-Based POS Systems

• Internet connection is not only needed but must be stable
• They tend to have limited features and options, even if they’re advertised as “full-featured.”
• Relatively expensive when compared to other POS systems. The subscription plan can be expensive.

Cloud-based POS systems work best with businesses that want to track and monitor inventory, manage sales, and receive reporting anywhere.

They’re typically good with:

• Businesses that want to access their inventory and sales data from virtually anywhere
• Businesses that want to save on hardware cost
• Businesses that want a flexible POS setup

With cloud-based POS, transactions happen in person, while payments are processed in the cloud. A customer will put in an order, make payment digitally or manually, and receive a receipt. Transactions are then sent to the cloud for processing.

The Cost of Cloud-Based POS System

Cloud-based systems cost slightly more than standard POS Systems. They tend to have higher subscription fees.

Their cost can range from a few hundred dollars to thousands of dollars.

Examples of Cloud-Based POS Systems

Lightspeed	Revel Systems	Shopify
If you are looking for a cloud POS that can manage all aspects of your business, then Lightspeed is an excellent choice. It has detailed reporting and analytics modules with inventory management features to help keep track of what’s going on in real-time anywhere so long as there’s internet connectivity!	Revel Systems is a full-service POS for restaurants and grocery stores. It offers centralized inventory management, reporting data on your sales revenue from each register in real-time with an easy-to-use interface that makes it easier to run a successful business.	Shopify is the perfect solution for retailers that want to centralize customer, order, and inventory information from both in-person sales and online. It’s best suited to those with cross-channel needs like e-commerce businesses or multichannel stores.
POS cost: Starting at $69/month for retail and $59/month for restaurants Processing fee: 2.6% + $0.10	POS cost: Starting $99/month   Varies based on sales volume and card mix	Free for those with Shopify’s e-commerce plan. $89/month/location for those planning to use it at their brick-and-mortar business location Processing fee: 2.9% + $0.30, some plans have lower fees

Open-Source POS

Open source means that the code for this POS system is available for anyone to use, modify, and distribute. There is several open-source software available online.

They’re the most cost-effective option, only that they require intensive resources to run. They also need a solid IT staff to manage it.

Pros and cons of Open-Source POS Systems

Pros

• They’re way more cost-effective than most other POS systems on the market, almost free
• Offer a lot of flexibility in terms of customizing your system, including payment processing

Cons

• Require a ton of resources and a strong IT team to set up and keep running
• No built-in customer service
• Don’t include payment processing

They’re good for:

• Businesses that want flexibility in terms of payment processing, customizing features, and more.
• Businesses that have the resources to set up an open-source POS system properly

An open-source POS is built on software that you can modify and use as you please. If you have an IT team, they might be able to create a custom-built POS system that’ll suit your business needs and requirements.

Examples of Open-Source POS System

Floreant	Wallace POS	Unicenta
Floreant offers a free, downloadable open-source POS for restaurant businesses.  It offers complete customization options and an out-of-the-box setup. It’s ideal for full-service restaurants and fast-food joints.	Wallace POS is a free, web-based, open-source POS for restaurants and cafes. It’s ideal for both small and large retail businesses, including restaurants, bars, groceries, etc	Unicenta is an open-source POS system for large retail, hospitality, specialty business – particularly general stores and hardware.
POS cost: It’s completely free Processing fee: Custom quote	POS Cost: Free Processing Fee: N/A	POS Cost: Free Processing Fee: N/A

How POS Systems Work

POS system is an advanced app with a variety of functions that store data for you.

It allows you to transfer transactions, create reports and graphs, and help in managing your inventory, all with a simple click of a few buttons. It’s like having your very own cashier in the backroom.

Here’s a simple breakdown of how a POS system works:

1. A customer buys your product or services: Things kick off when a customer purchases something from your store. For example, if it’s a restaurant, they’ll order their food by selecting their meal-type and quantity.
2. The cashier receives the order: When the cashier receives the order, they’ll enter the information as a transaction. A typical storefront would have a cash register connected to a POS system. When the customer pays, they’ll either hand the cashier a physical payment method or pay electronically via credit card over a terminal. The cashier will then key in their order. This process is often referred to as “swiping.”
3. The transaction is processed: Each transaction has a unique code. The system will check against its database to ensure that the payment was successfully processed and the order line items were successfully entered. If not, an error message is sent back to the cashier.
4. The POS System finishes processing: It will appear as a closed sale on your report after processing the transaction. It’ll have information about your customer, transaction line items, payment method, and more.
5. The POS System sends the order for processing: If you’re using a third-party service for payment processing, once the customer has paid, the POS system will send off this data to them using online systems or an SMS text message.
6. Notify You: If it’s a cloud-based POS system, it will notify you when the transaction has been completed.
7. The POS System sends your sales to the right parties: After each transaction, the data is sent to multiple other sources, including banks for credit card transactions or accounting software for online payment methods. You can also use reporting tools like QuickBooks to generate custom reports and graphs on your sales.

13 Key Features and Functionalities of a POS System

The POS System has a variety of features that makes the entire process simpler and easier to manage. Here are some of its main functions:

• Quick keys and product lookup: These allow your cashier to quickly lookup and locate a certain product.
• Multiple payment methods/split payments: You can add more payment options to your POS systems, such as cash and checks. You also have the option to break payments into multiple parts and even give change if needed.
• Returns, Refunds, and Upgrades: POS systems come with functions that allow you to track and manage returns and refunds, as well as process upgrades or add-ons for customer purchases.
• Item tracking: Most POS systems will help you keep track of your inventory. However, make sure the features suit your needs before purchasing anything. If you’re running a massive clothing store, you’ll want to look for a system to track clothing sizes, colours, and other details.
• Reports & Graphs: Accounting software is the best way to create reports and graphs on your sales. However, POS systems also offer report tools to generate charts for each transaction line item automatically.
• Mobile Registers: You can also integrate a POS system on mobile devices, such as tablets or smartphones. That gives you the freedom to go anywhere and take payments from customers.
• Customer tracking: The POS system tracks customer information, such as preferences and purchasing habits, so you can create custom offers for them or serve them faster.
• Customer Facing Display: Customers can watch as transactions get rung up by the cashier. That ensures there’s less confusion about their order, and they can double-check to make sure they’re paying the right amount.
• Inventory Management: Automatically tracks inventory as it is scanned, received, and sold.
• Cash Drawer Management: This lets you manage all of your cash drawers via the POS system, including opening and closing them.
• Void & Edit Transactions: Edit or void transactions that a cashier has already rung up. These alerts can be sent to other employees in the store, so they’re aware of it too.
• Processing Transactions: This allows you to process transactions manually or automatically. It’ll generate reports for each transaction in your database, allowing you to keep track of sales and inventory.

The POS System helps the cashier enter order information correctly by showing them images that match products they’re trying to ring up. This saves time because it ensures that the cashier enters the correct information into the computer.

POS Hardware and Software

Businesses have different needs for POS systems. If you sell products individually or in small volumes, you can opt for a low-end cash register. A touch screen will be more suitable if you’re running a convenience store or selling high-volume items. Here’s some of the POS hardware you’ll need:

• Interface Device: An interface device could be a cash register with buttons, a touch screen PC monitor, or a mobile device installed with a POS app. Your cashiers will use this device to enter transaction information and process payments.
• Core POS Software: This features the entire suite of applications that allow you to manage your inventory and payments.
• Cash Register: This allows you to process cash payments and check the balance of your cash drawer. However, some POS systems can connect to a scale that weighs items and automatically calculates the price based on weight. This leads to fewer transaction errors because it ensures that the customer will be paying for what they actually took from your store and nothing else.
• Customer-facing display: They’ll prevent customer confusion and allow them to track transactions as they happen at the cash register.
• Credit card reader: A credit card reader allows customers to swipe their credit cards and enter PINs for added security. Some readers also double as signature pads so the customer can sign the credit card receipt.
• Barcode Scanner: Scans barcodes on products to ensure that items are entered into the system properly. This reduces the time needed to look up an item’s price. It also reduces the number of mistakes cashiers make.
• Cash Drawer: Stores your cash.
• Mobile Wallet: Lets your customers pay using their smartphone or tablet. This reduces the time spent on processing payments. It also ensures that all of your customers have a digital record of transactions so they can keep track of spending.
• Security system: The security system locks away all POS hardware so users cannot access it without a proper PIN or electronic card keys.
• Receipt Printer: A receipt printer does as the name suggests — it prints receipts. It also produces end-of-day reports for cashing up the cash drawer.
• Scales: Scales are an important tool that weighs items to ensure that customers pay what they’re supposed to, not overpaying. They can be included in your POS system or purchased separately.
• Network Devices: An Ethernet switch or router that connects POS hardware to your network.

The Best POS Systems for Your Business

I know what you’re thinking, “What are the best types of POS systems?” The short answer is that it depends on your business needs.

There’s no one-size-fits-all type of POS system. For example, if you have a retail store, an open-source or cloud-based POS system will work for you better than a standard point of sale system.

But what if you’re running a restaurant? A standard point of sale system will work better because it can manage menu prices and integrate with a kitchen display system.

As you can see, choosing the right POS system for your business depends on what you need it to do.