How to Monitor the Performance of Your Digital Marketing Campaign for Optimum Success


Engaging in some sort of digital marketing is a need for every business that seeks to stand out in a competitive environment. Businesses typically engage in conversion-boosting methods such as social media, content creation, and paid ads. Still, there is one major element that they frequently overlook: tracking their performance.

Among the most vital components in advertising your services and goods are measuring the positive results of your campaigns. Almost all business owners stop checking their performance data and analytics. 

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Try to analyse your outcomes to determine if you’re mastering your marketing plan. Studying your statistics isn’t enough; you also need to comprehend what they imply and what affects them. You may start to improve your KPIs by adopting a deeper view and detecting red flags or transient variables which may be affecting them.

Developing clear goals and assessing your primary KPIs on a daily basis allows you to discover the main strengths and flaws of your campaign, know your core audience’s choices, establish a great online image, and match your marketing methods to market dynamics.

Why Is Marketing Tracking Necessary?

Your marketing performance is determined solely by how well you interact with your core audience. Although you may believe you understand what your audience seeks, you may be astonished to discover that you would be far off the point. You might be losing money if you aren’t continually monitoring and acknowledging your errors and adjusting your approach appropriately.

Measuring the effectiveness of your marketing campaign could provide you with fresh insights into your clients’ tastes and actions, allowing you to build more effective methods. Proper monitoring can also help you halt any failed campaigns before things get too far, allowing you to concentrate on techniques that are working successfully.

This is how to keep track of your campaign digital marketing performance

Aims specific business targets

Business targets serve as the foundation for all marketing strategies. After all, how can you know what you’re doing if you don’t have precise, relevant, and attainable performance measures? Building sales objectives should always be a top priority because they will serve as the foundation for your entire campaign.

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Set your target and keep trying until you reach it

~ Napoleon Hill

In launching a new digital marketing campaign, your aim should be to engage yourself in a brainstorming session. First and foremost, you must generate various campaign concepts. At this stage, you must establish your business’s objectives and identify what you expect to gain in the coming month, quarter, or year. These first goals may be extensive, but they serve as the cornerstone for your whole digital marketing plan.

Then, you must outline specific marketing objectives and determine how marketing might assist you in achieving your targets. Your objectives should be precise, quantifiable, attainable, timely, and reasonable.

For instance, if the original objective of your business is to boost sales, what is your target?  Is it increasing brand recognition, increasing traffic to the top of the pot, or improving your sales funnel? It is essential to highlight that digital marketing goals change from one organisation to the next. Most significantly, these objectives dictate the measures you’ll follow during campaign preparation and execution.

Determine your target market sectors

After you’ve established clear objectives for your marketing plan, you’ll need to analyse the market. Broadly defined, specific sectors are the categories of individuals to whom you want to sell your products or services. 

This is one of the most crucial decisions you must consider. To be specific, many organisations prefer to take a wide, consistent approach in order to reach as many customers as possible. However, going gunning for a bigger option is never a good idea because it prevents you from focusing on the people who are truly interested in your goods.

To capture customers’ interest and persuade them into paying, one must systematically catch them and create purchaser personas. This will allow you to personalise your campaign to the customers’ requirements, tastes, and intentions.

Social media is an amazing platform in this situation. They not only provide a great potential target, but they also offer you to monitor in on your customers’ conversations and understand which groups of individuals are truly interested in whatever you promote. Google Ads is another excellent choice, particularly for small businesses, because it provides excellent geotargeting capabilities.

Create your performance indicator

You must identify the suitable indicator to measure before launching your digital marketing campaign. These are the measurements that should keep you aligned and allow you to assess your productivity in relation to the objectives you’ve chosen. Most significantly, they enable you to uncover and fix major flaws in your plan in real-time. Here are a few indicators to keep an eye on:

Revenue: This should go without going, but it is worth mentioning because it is among the most vital performance measures available. Remember to look at gross and net profit rates to gain a deeper understanding of how good your company is at making a high profit.

Traffic analytics: Which includes website traffic, overall site visitors, the number of newcomers and returning visitors, length of time on a website, mobile traffic, load time, exit rates, and so on.

Cost efficiency: Identify the optimum strategies to decrease and control your expenditures.

Sales by Area/country: By assessing whether areas/countries are reaching sales targets, you may deliver more accurate feedback to underperforming locations.

Why Every Singapore Marketer Should Be Using Predictive Analytics 

How Do I Pick the Correct Indicators to Use?

There are numerous indicators to go for, and you should minimise the listing so that you are only monitoring those which will assist your plan ahead. But the proper indicators for one organisation may not be the optimal indicators to others. 

Ensure you’ve examined plenty of performance indicators as possible to decide which ones are applicable to your business. Identify which indicator will allow you to fully understand and reach your objective, and afterward implement them across your business. Indicators must be aligned with your goals rather than just your business.

After you’ve identified the correct indicator, you can establish an objective for each one of your indicators. These goals are typically industry criteria that let you see your productivity and quantify your outcomes. Your digital marketing indicators allow you to track whether your digital marketing campaign evolves over time, as well as identify major problem factors and minimise them from negatively impacting your online persona.

Mistakes to Avoid in monitoring your Digital Marketing Indicator 

Prevent these errors and keep your brand thriving.

Mistake 1: Fail to create marketing indicators is a prominent issue in the digital marketing field.

Mistake 2: Goals are either not outlined or are too broad. The more precise your marketing indicators are, the simpler it’ll be to identify whether or not your Goals are fulfilled.

Mistake 3: Failed to track the growth of your campaign. How do you realise if you’ve fulfilled your objectives if you don’t monitor how they’re being accomplished in the actual world?

Select the best digital marketing tools

Have your customers evolved to the digital world? You’re constantly connecting people across many media, but are you living up to their perceptions? What factors should be considered when deciding between merging numerous greatest tools and going for an all-in-one strategy? 

Constantly tracking the efficacy of your digital marketing plan is achievable, but it is neither realistic nor accurate. To reduce time and make use of all your statistics, you should invest in trustworthy digital marketing tools.

Submissions of Forms

Another sign of contact-generating performance is the number of form submissions received via your webpage. If you have a handful of form submissions, you can use Google Analytics to see where they are originating from and which of your methods are working well. If your form submission conversions percentage is low, you should review your overall indicators and digital marketing strategy.

Behaviour of visitors

Google Analytics allows you to measure not just the percentage of visitors to your webpage, but also their activity and behaviour while on your webpage. Examine which sites visitors visit after they come to your website. Are they looking at more than one site? Do the top pages consistently draw the most visitors? If particular pages receive a larger number of visitors, this indicates to you what your customers are most interested in regarding your brand. You can also monitor how much time visitors spend on your webpage. The pages with the longest average session time are the most engaging to your viewers.

Calls that lead in sales

If you have an established business hotline that potential clients can contact for information or to place orders, you must track the leads and sales generated by these calls as well. Configure dynamic number insertion (DNI) so users show various contact information based on how they reached your webpage. Then, examine your call records to identify which advertisements resulted in the most contacts.

Depending on your statistics, take proactive steps

Understand that purchasing a tool is merely half the battle. When you have the necessary data, you can make changes to your digital marketing strategy and personalise it to the needs of your target audience. Even while things in digital marketing change quickly and necessitate a prompt response, you shouldn’t get too thrilled about every bit of data that you gather. Alternatively, keep track of your analytics on a routine basis, evaluate them, and make data-driven conclusions.

It is essential to track the effectiveness of your digital marketing tactics

With the entire network populace growing at an alarming rate, failing to engage in certain types of digital marketing is like driving an old vehicle. 

You might regret losing out on the potential of moving towards a broader market, establishing an authority brand, and soaring above your competitors if you did not have a flawless design blog or a great online campaign.

Take note, you’re not the only business spending money on digital marketing. You must track your performances on a frequent basis to stay ahead of the industry, eliminate assumptions, and focus your marketing on genuine data.

Views per Page

The total number of times visitors visit your page can be a very helpful metric. Once you’ve set a schedule for tracking the number of visitors to your website, you’ll be able to determine whether your site has finally achieved real productivity.

Online Live Chat

Online live chat is an excellent technique to connect site readers who require quick responses to their inquiries. Once you’ve installed a chatting tool on your website, you should utilise the built-in analytics tool or link Google Analytics to see which campaigns are generating the most online chat engagements.

Digital Marketing 101: Definitions, Best Strategies & Trends

Rates of bouncing

The bounce rate is the ratio of visitors who exit your website as soon as they arrive. A high bounce percentage could indicate a myriad of problems, such as boring design, low quality or deceptive homepage as well as a sluggish response time.

Impressions towards digital marketing your website

Impressions are indeed an important indicator for determining the total effectiveness of any campaign. They reflect the number of views your Google Ads or sponsored digital campaign is displayed to an individual. Every display is recognised as a separate impression. The total number of engagements is influenced by the ad’s overall performance, which includes keyword and phrase use, readability, branding, marketing, and so on.

Open Rate of Email

If you’re trying to create a network with your viewers (which you should try), this is among the most fundamental email campaigns indicators that are worth keeping an eye on. Your Email read, open, and responder rate matches the number of individuals who opened your email campaign to the total amount of individuals who got it.

High open rates imply:

  • The list has been properly sorted
  • Enticing topic line
  • Ideal point in time to send the email campaign.

Poor open rates prove that at least one of the aforementioned elements is weak.

Cost Per Click (CPC)

CPC refers to the cost per click for service model digital marketing as well as a handful of social sites that provide the advertising revenue.  These digital advertising stats show how much you spend for every single click an individual make. This is vital since it ties straight to your entire advertising costs in this sector. Your investment can only stretch so far; the less your CPC, the further it can stretch.

Focus on Implementing a Suitable Analytics Tool

Observing and evaluating these indicators manually will be very time-consuming (or nigh impossible). You’ll require powerful software and tools, both gratis and premium, to assist you with analysis. Some of the really widely known applications are suggested below:

Analytics for Websites

Google Analytics – This is a software app supplied by Google (for free) that helps to observe numerous data about your platform’s traffic as well as other statistics.

Adobe Marketing Cloud Asia – This tool helps offer you authentic and prospective analytics on the functionality of your site.

GoSquared – Excellent tool for legit measuring activity, with a robust online data channel to allow you to manage profits.

Webtrends – This tool provides multi-channel assessment, including website, mobile web-based, and network insights.

Analytics for Search engine optimisation

Moz – Moz gives a nice insight into how socialisation and its influence on Search engine optimisation are related and behave.

RavenTools – This can provide you with a dynamic checklist of areas in which you might enhance your rating using info both from Google and Bing.

HubSpot – The HubSpot search engine tool may be easily linked to your articles for simple tracking and modification.

Who Stands to Gain from Performance Marketing?

Performance digital marketing tactics are extremely practical for any firm trying to promote online because the tactics themselves are flexible.

For example, if you develop a successful marketing campaign that generates a few leads on small funding and becomes lucrative, you will determine the best approach to expand that method based on previous earnings.

The more information you gather in your digital marketing campaigns, the more you can optimise them to suit your requirements.

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This does cause a slight issue. The lower your advertising budget, by definition, the less info you can collect, which means fewer optimised efforts, that can lead to the unexpected rejection of a perfectly good campaign. According to the data, this campaign may not be successful.

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Massive overall performance with inappropriate objectives will lead to incorrect perceptions of what we currently have. And the smaller your business, the more likely you are to overlook this error. As you grow in size, the magnitude of screening inaccuracies will have less of an impact on your bottom line.

And that’s where the foundation of performance digital marketing, analysis, comes into play.

The sooner we can evaluate various approaches and have similar objectives with similar data, the deeper we can make comparisons of any marketing activity we take. However, the virtue of marketing is that evaluating new ways does not necessitate extra money because you can modify goals and target on a desire to rapidly detour to fresh concepts.

And don’t forget about a major feature: the capability to manage expenditures and discover how much further your plan can go.

The Bottom Line

Establishing and tracking your digital marketing indicators is important to the success of your campaigns. 

Digital marketing is among the most useful and profitable strategies to generate and grow revenue. So how can a business tell if its initiatives and efforts have paid off? So, how can you be sure that your company’s digital marketing efforts are reaching its objectives?

Since a company’s internet persona and online activities are much more vital than ever, it is critical to keep working on increasing financial success. Either you opt to engage a digital marketing business or a content writer, or you come to your own decisions, monitoring, analysing, and assessing the performance of your digital marketing plan is important to the growth of your business.

About the Author

Tom Koh

Tom is the CEO and Principal Consultant of MediaOne, a leading digital marketing agency. He has consulted for MNCs like Canon, Maybank, Capitaland, SingTel, ST Engineering, WWF, Cambridge University, as well as Government organisations like Enterprise Singapore, Ministry of Law, National Galleries, NTUC, e2i, SingHealth. His articles are published and referenced in CNA, Straits Times, MoneyFM, Financial Times, Yahoo! Finance, Hubspot, Zendesk, CIO Advisor.


Search Engine Optimisation (SEO)

Search Engine Marketing (SEM)

Social Media




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