Most business people in Singapore understand the need of having a website, and this has led to an increase in web design and development agencies. However, a majority of these businesses often downplay the process of choosing the right web hosting company in Singapore. Whether you want a website for your business or personal website, you need to take the time and do your due diligence to ensure that your website remains accessible 24/7.
Choosing a web hosting company based on price alone or uptime can produce disastrous results. The last thing you want is having long periods of website downtime. It will not only affect your revenue, but it will also affect your search engine ranking. In this article, we bring you the top 16 tips for choosing the right web hosting company in Singapore.
Read on to the end for actionable tips that will prove to be useful in Singapore. The last thing you want is to make mistakes that will set you up for bigger problems in the future.
Know the Kind of Web Hosting You Need
Having a clear understanding of your business needs can guide you in choosing the right web hosting company in Singapore. A website that offers 24/7 streaming services will require a different web hosting plan compared to a simple e-commerce website.
There are different types of web hosting offered by Singapore web hosting companies. Understanding your business will help you get the best type of hosting that will not be perfect for your business and amount of traffic.
Get the Right Amount of Bandwidth
Many new businesses do not need a website with a lot of bandwidth since they have not yet attracted huge traffic yet. However, it is important that you leave room for growth and choose a web host plan that has the right amount of bandwidth.
With that said, there are dubious web hosting companies that will lock you in a bandwidth level, then charge you additional fees when you need to review your web hosting plan. You can use this formula to calculate the amount of bandwidth your site needs.
Do Not Get Hung Up on Price
Most businesses, despite knowing the importance of a website, they will cut corners and try to get their website at the lowest price possible. However, remember, “You get what you pay for” and this might result in a slow website with long periods of downtime.
Web hosting companies with unbelievably low prices are synonymous with poor customer service, slow servers, among other bad elements associated with unprofessional websites. It is important that you compare the rates between different providers.
With that said, the most expensive option is not always the best option if you are not getting the features that you need. When choosing the right web hosting company in Singapore, you need to go with a company that offers you fast and reliable hosting plans at an affordable price.
Speed and Reliability
Grading a web hosting company solely on their server uptime is not enough. You need to consider the speed and reliability of the company. This is because customers are not only looking to find your website up and running, but they also want to use a fast website.
A website with fast loading times will improve customer confidence in your brand. Moreover, you need to settle for a company in Singapore that backs up your data daily. This is necessary to protect your data and that of your customers.
Know the Amount of Disk Space You Want
The only way of knowing how much disk space you need is by evaluating the kind of content you will be uploading. For example, if most of the content on your website is in text form, then you only need a maximum of 1 GB of storage on the web host’s server.
However, you will find a lot of web hosting companies offering unlimited disk space. This is usually a ploy to get people who do not know how much storage they need. With that said, you need to leave room for growth when purchasing disk space. The reason is that if you exceed the hosting package’s disk space, you will not be able to add more content to your website.
The only options you will have are to buy more disk space or delete some of the existing content. For this reason, you need to look for hosting plans with scaling disk space. To be safe, you also need to choose a web hosting company that makes it easy to upgrade from your current web hosting plan to another.
When choosing the right web hosting company in Singapore, you need to consider whether the company offers you full functionality and control of the website. During the search process, give precedence to those companies that provide you with a web control panel.
This allows you to manage and make the necessary changes to your website and domains without having to call the web host. This includes changes such as email address management, changing website passwords, among others.
Without the control panel, it will affect your user experience, and you will have to contact the web hosting company for simple tasks. Full control means that you will be able to fine-tune your website with an increase in traffic.
You should choose a web hosting company that provides you with an email facility as part of the hosting package. Having an email that matches your web address (domain) adds to the professionalism of your brand. You will find web hosting companies offering unlimited email accounts with each hosting plan.
However, unlimited email accounts are only suitable for companies with a large workforce spread out over multiple departments. But it is worth noting that you could reach the sending and receiving limits if you have small disk space.
Understanding the email features will be crucial in helping you make the decision when choosing the right web hosting company in Singapore. You should understand the email sending and receiving capabilities of each hosting plan before you sign on the contract.
In a post in Forbes by James Lyne, there are over 30,000 websites hacked every day. The right web host ought to have effective anti-virus and anti-spam protection to reduce the chances of security breaches. More so, the servers need to be physically secure since your web data is stored on the servers.
While physically securing the servers will improve the security of your website, some dangers come in the form of natural disasters, or worse, a physical breach in the data centre. It is therefore imperative that you get a web hosting company that has 24/7 security and contingency plans.
If you require your site visitors to open an account on your site, then you need to choose a web host that offers SSL certificates. They will provide an added layer of security for your client’s information, and you will also appear as more trustworthy.
Webmasters need 24/7 customer support since technical difficulties can happen at any time. This is why it is necessary that you get a company that offers customer support around the clock. Most web hosting companies promise this kind of support, but it is essential that you consider the different types of support available for each hosting plan.
The best type of customer support is via live chat on their website, or via telephone. However, you will find web hosting companies that offer customer support via remote desktop. They will solve your problem while educating you at the same time.
On the other hand, time is of the essence, and it is crucial that you choose a company that promises to find a solution to your problem in a defined timeframe. However, some web hosts offer different types of support for different plans.
This makes it necessary for you to choose a company that offers unconditional support. Lastly, you need to know where the support team is based; this will help you plan for any language barriers and the time difference.
Multiple Domain and Subdomains
A domain is your website’s address, and .com is the most popular top-level-domain (TLD). Other TLDs include .sg, .com.sg, .org, .or, just to name a few. Some companies offer more TLDs than others. However, the most important aspect to note is that you should go for TLDs that are approved by ICANN.
If you have plans of scaling your websites in the near future, you need a hosting plan that gives you the option of having multiple domains and subdomains that are managed by a single account. This comes especially handy when you have various business websites.
Website Data Backups
A reputable and reliable web hosting company will back up your web data regularly in a remote and secure server; this will safeguard the data just in case your website is hacked. In the case of a security breach or a misfortune where you cannot access your data, such a company will provide you with the necessary back-ups to keep running your website.
Always ask about the back-up plan when you are choosing the right web hosting company in Singapore, if you are not satisfied with the answer, move on to the next company and consult the web developer during the selection process.
Read Customer Reviews
The trouble with web hosting company reviews is that they can be skewed and biased. However, you cannot go wrong with customer reviews. They will help you in choosing an established web host company that offers quality services.
You can get customer reviews and testimonials on social media, as well as on consumer websites, forum discussions, among other places. You will find the true experiences from actual users.
However, some companies pay for reviews, which include both the positive and negative ones. You should also pay attention to how the company responds to the complaints, and it will give you an idea of how they deal with unhappy customers.
Read the Terms and Conditions of Services
Remember that the devil is in the details and the trouble with most people is that they do not take the time to read and understand the terms and conditions. They will accept the terms after skimming through them, and it comes back to haunt them.
You might blindly agree to a less than acceptable refund policy, customer support, and accessibility to the website among other critical terms of the web hosting plan. Before you sign on the dotted line, be sure to read through them.
Avoid the Cheap New Company
Over the years, there has been a trend where new web hosting companies offer very low hosting rates and hope that they can make their margins by attracting a higher number of clients. However, these new web host companies cannot manage to handle a large number of clients at a go.
The solution is to stick with an established company or a reasonably priced web host plan from a new player. They will be able to handle your growth and that of other clients without experiencing any glitches in their hosting servers.
The reason behind this is that when a web host company expands too fast, and they do not have the resources, they will ultimately fail. Websites from such companies are slow, experience frequent downtime, lower search engine rankings, and lost revenue.
There is always the room for growth in business, and you need to work with a web host that allows for scalability of your website. You are best placed with choosing a web host that allows for the seamless upgrade of your host plan whenever you need more resources such as bandwidth, disk space, email accounts, and more.
This makes it crucial that you consider the ease of upgrading or scaling to ensure that you keep your website running at optimal speeds.
Web hosting is not something to take lightly, and you should not sign the contract of the next guy who comes along with the lowest prices. Choosing the right web hosting company might be a tiresome task, but it will be worth the effort in the end.
The above tips will help you in choosing the right web hosting company in Singapore. With the right hosting company, you can proceed to hire our professional web designers and developers to create the perfect website for your brand. Contact us today for the most efficient web design, digital marketing, and SEO services in Singapore.