According to research conducted by Accenture, 80% of Singapore consumers prefer human interaction when it comes to dealing with businesses. In fact, the same report also found that in 2016 alone, 68% of consumers switched service providers because of a lack of human connection with everything from retailers to banks. It’s estimated that this massive […]
A recent report revealed that 1 billion hours of videos are watched on YouTube per day. People from all across the globe are uploading new content on this platform than all major television networks will ever achieve in 30 years. Thousands of Singaporeans access YouTube on a daily basis. The human brain is engineered to […]
